Reviews
During the sale, they were on point.
During the sale, they were on point. The after sale support and communication has been abysmal. It has been more than 30 days since my purchase, and they still haven’t paid off my trade in loan. I don’t live in Atlanta, so I can’t swing by the dealership…so I’m relying on phone calls. I’ve left multiple messages and emails…even with their corporate office, and I have not received any communication back. I lucked out and got the finance manager on the phone one day who said my trade in loan would be paid off the following week…it wasn’t. I also emailed the sales person about some post sale follow up he was going to do for me about a key…but he totally ghosted me. I thought with this being a Sonic dealership these types of things wouldn’t be an issue…but it has been an extremely disappointing experience which has soured me on Sonic and Dyer and Dyer.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (800) 552-7023 so we can understand your situation better in order to try and turn your experience around. Thank you, Dyer & Dyer Volvo
While our salesman was very knowledgeable about the car,
While our salesman was very knowledgeable about the car, there is no customer service from Dyer and Dyer Volvo. We have been trying for 2 months to get the title to the car. No one answers the phone or returns phone calls. When we do finally talk to someone, we get the same excuse of they are working on it.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (800) 552-7023 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Excellent customer service from entry through signing
Excellent customer service from entry through signing papers. Dale is so helpful and I will continue to drive 2 1/2 hours for a Volvo!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Dyer & Dyer Volvo
Easy process, great deal.
Easy process, great deal. Allen was a great salesman. Pleasure doing business with these guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a wonderful experience purchasing a car.
Had a wonderful experience purchasing a car. Couldn’t have gone smoother. I would highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, we are so pleased you enjoyed your visit to Dyer & Dyer Volvo! We look forward to your next visit! Take care!
The sale person Ronald Crawford was awesome!
The sale person Ronald Crawford was awesome!!In addition the financial guy was awesome as well!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing salesperson, Allan Friedman, who met and acceded
Amazing salesperson, Allan Friedman, who met and acceded all my expectations . Great price and fantastic service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Had a great experience purchasing my new car.
Had a great experience purchasing my new car. Everyone from the sales staff to the finance department were a pleasure to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!
Organized and great staff!
Organized and great staff! They made buying a new car less stressful and they were easy to work with. Jarod sold me my car and I’d highly recommend him to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are so happy to read such a great review about Dyer & Dyer Volvo! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Simple - straight forward and easy!
Simple - straight forward and easy! Great communication and time efficient. Clark ended the deal with call me anytime if you have questions! And I will!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!