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TUF TRUCKS

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2009 Honda Pilot

Bought a 2009 Honda pilot from Tuf Trucks. Wayne Norwood was my salesman and the whole buying process was simple. If your in the market for a used vehicle this is the place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 RAM 2500

Purchased a 2015 Dodge Ram 2500 from Wayne at Tuf Trucks. I am so happy with the truck and the whole buying process from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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GREAT PEOPLE SERVICE AND VEHICLES

Can not express enough here the care put in to my considerations for purchasing the best vehicle for my needs. Not just one person the entire staff, went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Chevy

Great Place! Wayne was super helpful from the get go. Very Personable and we very much enjoyed our experience with the entire staff at Tuf Trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repeat Customer

This is the second truck I purchased from Tuf Trucks. I bought a 2015 Ford F250 2 years ago, and was so happy with that truck, iIcame back and bought a 2016. I would recommend Tuf Trucks to anyone looking for a truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Run away do NOT buy a vehicle from this place!!!!!

Absolute crooks. Do not buy from them they completely scammed me and refused to fix any issues that they said they would before being paid. Look at there reviews BE AWARE buy from someone else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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USED CAR

Got a great used car from Tuf Trucks. Frank in sales was a pleasure to work with. With his help the whole process was very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst car dealership

Sold me a truck with a bald tire and 1 weeks later have to spend 700 on brakes and wheel bearing. So much for 120 point inspection

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anthony, We had numerous conversations regarding this. When you can in the first time and spoke with me about your concern, even though the tire passed inspection, I agreed to replace it for you. I coordinated with my service department, which purchased I tire for you. You had an appointment to come in and have the tire replace free of charge and never showed up. We have left 3 voicemail messages for you since then, with no return call. We stand behind every vehicle we sell and would have helped you with any of your concerns had you returned our call. I'm sorry you feel like we did not perform as you expected, and invite another opportunity to gain your trust any time. Sincerely, Tuf Trucks

Chevy Silverado

Gene was awesome to work with. He got us into a Chevy Silverado we both love. They made the experience very easy and it was such a pleasure to work with him. Great service and very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DODGE RAM

Good people to work with. Easy price negotiation and sales process. I was looking for a bigger truck and their selection is outstanding, with reasonable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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