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The team at Automax worked hard to get me in car and it meant a lot. Very helpful staff
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
Called there this morning and asked if they had a car in stock. I was told they did and drove the 75 miles there to find out the car was sold a few days before. They will never get my business ever again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, We take our customer service very seriously. I want to apologize for what happened. We try to keep our inventory up to date as much as possible.
Jeff is great
Jeff was awesome and very helpful. I would see him if you are looking to buy a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff is a ROCKSTAR!
I needed to buy a truck, but as a recently divorced single mom with some credit challenges, I was very apprehensive and not looking forward to the experience at all. I visited several other car lots in the area; however, Jeff was the only salesperson who really listened to me and made me feel at ease. Thanks to his patience and desire to meet my needs, I found a truck I am very happy with and feel the financing terms are fair. In fact, it went so well that I ended up coming back a few weeks later to purchase my teenager's first car. Something I thought I was going to have to wait longer to do, but thanks to Jeff, she is now driving her own car and she is very happy as well. I highly recommend buying a car from him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Helpful
All persons I had dealings with were very helpful & friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Auto Review
Well it was quick and easy....Awesome. Would recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review
Sergio was great, Helpfull and well informed. I would feel others to take the ride to see you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very rude
i called to find out about a chevy avalanche and was hung up on by the sales man i wont even consider dealing with this company now
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I do apologize to you for a salesman hanging up on you. I can assure you that this is not a practice of ours. Please call me back my name is Jason and I will be happy to help you. We stay on top of all of our phone calls. Again I apologize
Review
Good customer service, so far great deal!! Give James a raise, Happy New Year
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
REVIEW
Service was great. I went to buy a car and was satisfied with the price and the payments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase