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Vern Eide Acura

(217 reviews)
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vern Eide Acura from DealerRater.

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Service is impeccable every time.

Service is impeccable every time. 10 of 10 recommend. Dave and Preston are the bomb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All employees customer oriented - great service - great

All employees customer oriented - great service - great product - knowledgeable and well trained - would strongly recommend company to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Service is great and friendly.

Service is great and friendly. We experienced the old bait and which during our buying experience...very disappointing to be treated this way and it has left a bad taste. Very hesitant to recommend dealership, due to our initial sales experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Courtney Snoozy was excellent to work with.

Courtney Snoozy was excellent to work with. We came two different times. Both times she showed us exactly what we were looking for. The finance department was very easy to work with. We are impressed that they are repairing the front and back bumpers. All in all our experience was a very positive thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Treat customer friendly by providing true help.

Treat customer friendly by providing true help. Also, they provide a very throughly explanation about the vehicle. Very satisfied with the final vehicle check. The sales person also provide very helpful explanations and demonstrations about the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Brought car in for fuel pump.

Brought car in for fuel pump. I always recieve excellent mechanical service. I don't expect to have issues with warning lights again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent and prompt service by a friendly and

Excellent and prompt service by a friendly and knowledgeable staff. Very happy with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very prompt in getting my vehicle in for an unscheduled

very prompt in getting my vehicle in for an unscheduled visit, installing new battery, and getting me on my way. Staff were very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They always do an excellent job on service and

They always do an excellent job on service and accommodations to meet needs. Very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great staff.

Great staff.Preston the service advisor is awesome he is so accommodating and helpful. They make sure your vehicle is fixed right the first time so you don’t have to bring it back for the same problem. Aaron the service tec. Is one of the best I have ever had he’s very thorough and fixes it right the first time. When you come to pick up your car it’s washed and clean inside not all marked up with grease spots on the interior like most other repair shops!! Vern Eide is hands down the best dealership to do business with!! You’re never disappointed. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.