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Vern Eide Acura

(217 reviews)
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vern Eide Acura from DealerRater.

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Great service!

Kevin was great to work with and helped me buy my first vehicle without having to be there as I was traveling out of state at the time. He portrayed the vehicle just as it was and even did a walk around FaceTime with me. Definitely would work with him again at Vern Eide Acura!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great service crew at this location.

Great service crew at this location. They are very trustworthy and efficient. Good customer care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very nice, not pushy to buy.

Very nice, not pushy to buy. They made sure I understood all the bells and whistles on my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Always excellent service!

Always excellent service! Timely and efficient. Buy an Acura and you won’t be sorry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We appreciate the excellent service we have received with

We appreciate the excellent service we have received with our Acura. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I work in the automotive industry and I know what good

I work in the automotive industry and I know what good customer service is. Not only did I purchase my RDX here but all my service is done here and will only be done here. The service advisors are incredible - my go to is Preston but Tim doesn’t skip a beat if Preston is not available. Just recently I had my 10k service- I normally wash my vehicle myself and am pretty over the top but Preston went above and beyond. The outside was spotless and the inside (my apologies for our monster of a dog mess) was beautiful as well. The customer service here is top notch. I don’t care what kind of vehicle you have. These guys will take the best care of you. Thank you so much Preston!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Scheduling with Dave was a breeze.

Scheduling with Dave was a breeze. Preston communicated with me during service. And pickup with Tim was smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly folks who treat you like their most important

Friendly folks who treat you like their most important client. I bought an Acura because of Vern Eide reputation not Acura reputation but now see they are a perfect match - great car and excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tim and Preston always take great care of my car, and the

Tim and Preston always take great care of my car, and the rest of my family’s vehicles as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone did a great job!

Everyone did a great job! Thanks. My trip was great. You made me feel safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.