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Vern Eide Acura

(217 reviews)
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vern Eide Acura from DealerRater.

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The service department gives friendly and efficient...

The service department gives friendly and efficient service every time, they updated my system and even took the time to reset my favorite radio stations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Preston was very knowledgeable, professional and...

Preston was very knowledgeable, professional and courteous. There was a mistake concerning the tires that were ordered for our car but he is handling it in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Arrived early for appointment and actually got in early....

Arrived early for appointment and actually got in early. Being a Gold member there was no charge for my oil change and tire rotation. Enjoyed hot chocolate and cookies in the waiting area on a cold day. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Vern Eide Acura is by far the best dealer you can take...

Vern Eide Acura is by far the best dealer you can take your vehicle to for any type of service needed. They are super friendly and truly care about taking care of all your service needs. Dave, Tim and Preston are all very helpful and help with any concerns that you might have. They go above and beyond to make sure things are taken care of the first time and that you are totally satisfied with your service. Most other dealers only care about getting you in and out with very little time to listen to your concerns or questions. Vern Eide Acura is the only place I’ll take my RLX for service because I know it’s in good hands and will be fixed right the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and helpful people! Would recommend to any...

Great service and helpful people! Would recommend to any of my friends and family for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service and care from check in time...

Excellent customer service and care from check in time until the vehicle is ready, they keep you updated and explain all work that was needed and completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Complete excellent service!

Very accommodating and helpful. Provided helpful...

Very accommodating and helpful. Provided helpful information to improve performance and life of my Pilot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am always treated with respect and I receive excellent...

I am always treated with respect and I receive excellent service on my Acura. The matter concerning my vehicle is resolved to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I traded to a 2021 Acura RDX because I wanted Seat...

I traded to a 2021 Acura RDX because I wanted Seat Cooling and am finding many other new upgrades as well. Reuel has tutored me threw all the screens.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service by Preston and Crew. This is why i buy...

Excellent service by Preston and Crew. This is why i buy and bring my vehicles in for service at Vern Eide Acura. Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Excellent service by Preston and Crew. This is why i buy and bring my vehicles in for service at Vern Eide Acura. Great job guys!