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Vern Eide Acura

(217 reviews)
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vern Eide Acura from DealerRater.

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Everyone is professional and friendly.

Everyone is professional and friendly. In twelve years I have not had a bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome dealership with great people and excellent

Awesome dealership with great people and excellent service. I highly recommend the Acura and Vern Eide Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Done when promised. Good work. The car wash and inside vacuuming was really appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Colin is Amazing.

Colin is Amazing. This was my 4th time leasing an Acura and definitely not my last time! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a used truck from this dealership.

I recently purchased a used truck from this dealership. Upon signing the contracts, there were service contracts included that I was told could be cancelled anytime. I have requested they be cancelled 3 times, to no avail. They also have a 30 exchange policy, but have been unwilling to let me use it at Vern Eide Ford in Mitchell, despite the Ford dealership being willing to work with them on it.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have purchases vehicles from Vern Eide in the past but

We have purchases vehicles from Vern Eide in the past but this was our first purchase from the Acura dealership. Not enough good words to describe our experience with Reuel! He was kind, patient and wonderful to work with! I would highly recommend Vern Eide and Reuel to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Preston was so calm and collected when my appointment was

Preston was so calm and collected when my appointment was not scheduled properly. He made sure to get my car in for a set of tires and was completed just a few hours later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It has been a pleasure to work with Vern Eide Acura!

It has been a pleasure to work with Vern Eide Acura! We felt welcomed and valued upon arrival. Evan and Emily took great care of us! Their communication with us was top notch and very clear!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Preston is always helpful and gives excellent service.

Preston is always helpful and gives excellent service. He also helped me connect my new phone to the car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Preston and Dave are the best service writers.

Preston and Dave are the best service writers. There is no pressure for add-on services and they each are very knowledgeable, courteous and set a perfect example for service in the industry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.