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CarStopTexas.com

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great OverAll

I got a great deal on my car. My dealer was up front about everything. I was greeted as soon as I pulled up. I highly recommend Car Stop to any one looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Denise, We are pleased to hear our team did there best to make sure you were taken care of. We prioritize our customers needs and we can see that with your successful experience. If there is anything more we could do for you, let us know! Car Stop

Car Buyer

We were in and out quick... Great salesmen... No pressure... Fast approval... Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

The McCormicks, Thank you for the 5 star rating! We are happy to hear how well our staff treated you. Please contact us if there is anything more we could do for you. Car Stop

Car Stop Is Your One Stop Shop for The Perfect Car

Car Stop has the best selection of the latest and used cars. The employees, especially Christian Camacho and Mike Powell are friendly, sharp, honest, and extremely helpful. The facility is nice and clean, and the environment is friendly and comfortable. I would recommend Car Stop to all of my friends looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review Debra, I hope you enjoy your new vehicle. If you have any questions or concerns please contact me directly. Jake Rios General Manager 817.800.9149

excellent dealer would highly reccomend

great and easy process.christian and melissa excellent to deal with.extremely nice and helpful.mike will make deal happen would definitely reccomend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

JJ thank you for the good review, I hope you enjoy your awesome Jacked Up Mean Machine. Any questions please contact me directly. Jake Rios General Manager

GOOD RESPONSE FOR CUSTOMER COMPLAINT!!!

I had a complaint about customer service on a vehicle i bought at Car Stop Inc. There was a problem with the process of my tags and a spare key that was included on the deal. Unfortunately was taking longer than expected, but after talking with General Manager Jake Rios at the dealership things got better and solved the situation with a quick response! He responded with great customer service and got my tags and spare key in less than 24 Hrs!!! Thats caring for a customer! Thanks for making a customer happy! After this expierience i would recomend you to try this place for buying a vehicle and if you ever have a problem or any questions look for Jake!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BAD CUSTOMER SERVICE!!!

Very bad service overall, they were nice at first before buying the truck after that they dont care about you Me and my wife had a deal with a truck, the deal was that they were going to buy a spare key at there cost, they told us that it wouldnt take longer than 2 days for spare key and tags! Its been two weeks and nothing yet! We call and all they say is we are working on it and also disrecpected my wife over the phone very rude people! I WOULD NEVER RECOMEND THIS PLACE FOR BUYING A VEHICLE, try somewhere else not here Another thing truck didnt have a tune up, i did it my self air filter was nasty, oil was horrible, no enough anti-freeze and truck was overheating! Also no muffler on truck! Didnt notice all that until i bought it Because the sales man said it was all good

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and experience

Fantastic service and experience all around. Our Sales rep. David Langman and sales mgr. Mike worked very hard to get us a deal that we thought there was no way we could qualify for!! I highly recommend you visit these guys for not just the car you need but for the car you want!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oliver @ Car Stop is awesome!

Got my wife what she wanted at what we wanted to pay, with BAD credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy Purchase

The financing was a breeze. Loved the interaction. It was positive and reassuring. Everyone was patient and understanding of my apprehension. I would buy another car here one day and would recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Vicki for your survey, we have worked really hard to make Purchasing from Car Stop the best experience possible. Please feel free to contact me with any questions. Jake Rios General Manager Car Stop Inc. 817.617.5112

Good salesman and clean facility

David was a wonderful salesman who helped us to get the vehicle we wanted. Mike Powell was very helpful and understanding of the situation and I would recommend anyone to come here for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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