Reviews
Write a reviewcustomer service
We have leased two vehicles from Rochester Hills Chrysler and our salesman, Gary Sizemore has been great to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Incredible Service
Great customer service and amazing explanation of vehicle and contractual details. I walked away knowing that the decision I made was a good one. I love the new Jeep Grand Cherokee that I leased, Donny was extremely helpful in answering all my questions concerning the new technological aspects of the vehicle. I would recommend anyone at the dealership to help but Donny was exceptional, very organized and detailed. I will definitely recommend this dealership to all my friends, i'm am very pleased. -Satisfied Customer :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and we appreciate the business.
Very Pleased
Was grateful to work with a knowledgeable salesman who did not pressure us. He was helpful and able to get us the payment we were looking for.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words.
Purchase Experience
My salesman, Dave Scott, made selecting a new vehicle for lease a very pleasant one. Dave was knowledgeable, courteous and efficient. When I am again in the market for a new vehicle, I will call on him. The dealership itself is a very elegant and well maintained facility.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honest dealer
Boought a great used minivan from salesman Ryan Hosko. He was very helpful and honest. I looked at so many cars that when I finally chose the one I purchased, I forgot to try to get a little lower price... But, Ryan had already discounted it all he could without me asking. Even more, he had the car checked out in the garage prior to me taking delivery and found it needed tires and brakes - which he had fixed for free! There were many times the dealership could have taken advantage of things, but never did. Great experience. I will buy all my cars from them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words and we appreciate your business.
Excellent experience
My wife and I had an excellent experience purchasing our new Chrysler Town&Country at Rochester Hills Chrysler Jeep. The salesmen - Jeff Porte and his Manager Jerry Dowe - were extremely knowledgeable and efficient. They answered all our questions and went out of their way to make sure that we were completely satisfied with the vehicle we purchased. The sales team did everything possible to get benefit of available rebats. Their level of professionalism was unmatched at other dealerships that we had visited in our area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, we know you will enjoy your Town & Country.
Top Notch! Rochester Hills Chrysler Dodge JEEP Ram
I typically dread going to the dealership because based upon past experiences it's hard to find one you can trust. When looking for a new car, I stopped at several local dealerships and found myself in the same situation. That was until I stopped in at Rochester Hills Chrysler Dodge Jeep Ram! In addition to leasing a new vehicle I had to have repairs made on my current vehicle. My experience with both the Sales and Service professionals was outstanding! These guys are Top Notch from top to bottom! No broken promises or misleading advertisements. They say "We won't be undersold!" and Rochester Hills delivers. I could easily go to several dealerships that are closer to my house, but I won't! I appreciate the experience I had at Rochester Hills and will go there for all my service and new car needs. I recommend you do the same as well. Just walk in the doors and you'll feel the difference!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
OK - Review
- Sales Representative is very knowledgeable, welcoming, and very professional (Excellent); - Information desk isn't very helpful; - Showroom is small and with no many options, just sold me the vehicle because I wasn't looking for anything in particular. I was just needing a regular vehicle, with no many options, and common color.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review
Return Customer
This is our 3rd new vehicle purchase from Rochester Hills Chrysler - all good experiences.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words!
Excellent, Professional Service
My husband and I had an excellent experience purchasing our new Jeep Liberty at Rochester Chrysler Jeep. The salesmen - Donny and Gus - were extremely knowledgeable and efficient. They answered all our questions and went out of their way to make sure that we were completely satisfied with the vehicle we purchased. Their level of professionalism was unmatched at other dealerships that we had visited.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words we really appreciate your business! Gus Abdal- Internet Sales Manager