Jim Riehl's Friendly Chrysler-Jeep

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Jim Riehl's Friendly Chrysler-Jeep Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2010

At Jim Riehl's Friendly Automotive we have taken every measure to ensure that our dealerships offer the very best new an

...

d used car buying experience. With so much to offer it's no wonder so many Metro Detroit Michigan residents have relied on Jim Riehls Friendly Automotive for all of their automotive needs. We are proud to be of service to our customers in Clinton Township, Troy, Royal Oak, Mt. Clemens, East Pointe, Madison Heights, Roseville, Sterling Heights, Clawson, Oak Park and the surrounding Metro Detroit Communities. Stop by Jim Riehl?s Friendly Automotive dealerships and see why so many car buyers have made us their number one choice

Service

Oil, Filter Change

$29.95 and up*

Wheel Alignment (4WD)

$69.95

Tire Rotation

$19.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
420 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2019

    I was very impressive with my treatment while I waited for my oil change. They even washed my car. I would recommend your facility to all my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    Service Advisor was excellent and the work was performed as requested.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 12, 2019

    My sales person , Nick Thomas , was great. Very , clear and concise. Nick made certain that all of my vehicle needs were met. I will enjoy a long-term... relationship with Nick. He pointed out many amenities that I was not aware of. Thank you , Philip D. Riggio . . . . . .

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2019

    Concerns were heard, vehicle was checked in as a drive-up without appointment. Vehicle was entered as a warranty problem. Courtesy vehicle was provided.... Vehicle was tested and repair was completed same-day. Courtesy vehicle was returned and there hasn't been a problem with the vehicle since repair.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2019

    I took my car in for an oil change and tire rotation. Friendly will let you make an appointment where another dealership much closer to my house will... not. Time is important to me and I don't want to take a chance of waiting 2 hours for this service. Friendly was quick and efficient. The service representative was very polite. Service is very good here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2019

    my jeep was originally purchased from jim riehl's.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 17, 2019

    was in for oil change and it went great mr. martindale was outstanding talking my oil change and also how i could purchase tires at a later date

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2019

    I went in on a whim to look at a vehicle and was given excellent service and treated great from the moment I walked in the door.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2019

    When bringing in a vehicle for a repair, it is never something one looks forward to. The friendliness of the personnel in the service department and the... efforts to make things right was exceptional. I also received a loaner car, and was treated with the same A-one service. Cannot over emphasize how everyone I came in contact with through the whole process was polite, caring, and made sure I was informed and comfortable - as if I was family....THANK YOU.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 22, 2019

    Overall, the service was very good. The appointment time was kept, personnel was very friendly, and the service was performed quicker than expected.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews