Mercedes-Benz of South Orlando

We had a run flat with a nail. Paul advised us all the way. After calling the toll free number Paul provided, The car was picked up via a flat bed tow truck and delivered to the dealership in 2 hours. A link was provided for a free UBER ride to the dealership when the car was ready early the next morning (washed and all)! Paul kept us advised all the way. A TRULY VIP service, Paul was great, even matching competitor pricing for the tire and installation! Service like this keeps me loyal to the dealership!

Great experience. Victoria had a wonderful helping disposition. My wife and I felt like really VIP at this facility. Had great breakfast and provided us with transportation to and from the Millenia mall on a luxury van while our Mercedes was serviced. A 10 in my list.

Working with Keith Mooty to help service our vehicle has been a great experience of excellent service. Although our situation has been challenging and nobody's fault due to the pandemic, Keith has been responsive, accommodating and professional the entire time. I highly recommend working with him and the team at MBSO.

Keith in the service department always take such good care of me, the service at the dealership is amazing! The dealership is very clean and everyone that works there is very professional

Viktor at Mercedes Benz of South Orlando is an amazing service advisor. The dealership had some scheduling issues with their system and Viktor squeezed me into his busy day and schedule. While I was disappointed with the actual dealership with their service scheduling system, I was amazed by Viktor’s speediness and excellent customer service to help close the gaps.

I was in the area when I started having problems with my car’s battery. I didn’t have an appointment and so I thought I would be stuck at the dealer all day, but Raul and his team made sure to ease the process. His customer service and professionalism were excellent and I would definitely recommend getting your car serviced at this dealership.

My experience with Michael at Mercedes Benz of Orlando was wonderful and very beneficial. He spoke and has great experience. I would recommend purchasing the VIP package and the Wheels Maintenance plan.

My SL Class had indications of needing a new battery. Anthony and the team evaluated and found a bigger problem in that the starter was faulty and draining the battery. Happy that was done and done correctly. Car was returned clean and ready to go and at the price quoted.

Paul, Service Manager, is the absolute Best! He completely goes above and beyond to accommodate in each and every situation. The dealership is a class act. One phone call and they make you feel like you are their only priority. I will never go anywhere ever again.

Quick, easy, and to the point. I expected it to be a day long process, but we were in and out in an appropriate time frame. Kyle was very helpful, and even offered to stay late to explain the functions of the vehicle.