Mercedes-Benz of South Orlando

I’ve been bringing my vehicle to Mercedes-Benz of South Orlando for over 10 years, and Keith has been my service advisor the entire time. His professionalism, attention to detail, and commitment to customer service are unmatched. He always makes sure everything is taken care of and keeps me well-informed throughout the process. Keith consistently delivers top-notch service, and in my opinion, he should be promoted. He’s truly an asset to the dealership!

Excellent service. Very professional and treated with respect and concern for my overall satisfaction. A plus.

I was very happy with how much your team helped us in every way thank you very much.

Was a spectacular experience from start to finish. The entire process was seamless when dealing with Navin. He went above and beyond in all aspects and was a true pleasure to work with.

Lousy experience. No one at the dealership seem to be aware of the 1968 Chevelle. As well, there is essentially no valuable information of the car on Cars.com. See for yourself.

The sevice took so long 4.5 hours for a service B. It can be done sooner like my previous ones .I’ve been having my car services with mercedes benz of south orlando for 7 years

Since we bought this car the wiper blades doesn’t wipe clean.I’ve been addressing this issue several times but never resolved. This is just a basic issue tha’s very annoying as a car driver who expects perfect performance from mercedes benz

Andrew was very courteous and had my car serviced in a timely manner. I was very satisfied.

Took my car in for overnight service. Everyone was very friendly and helpful. In particular my overnight advisor Adam, who provided excellent service and advice. He made sure I felt comfortable asking about anything and throughly explained every issue, made the process easy and seamless.

If I could give a zero, I would. I was looking at a CPO 2019 GLA 250. I called and spoke with Tina who stated set up an appointment for us to come see the vehicle and was told, “we will have the car detailed for you.” I was then called by a salesperson who gave me his personal cell and was told I would see them the next day. On the day of the appt, I texted and let them know that I would be coming in later than my appt bc it was raining. I was told, “That is Ok.” I was then called and I told him I was 1 hour out. Again, no problem. 30 minutes out I was told the car was sold. We had driven 2 hours! What’s the point if setting an appt if you are going to sell the car out from under us. At least we could have been called sooner. We headed home and I am now signing the docs for our new Volvo.