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Bergen Sales Inc.

(76 reviews)
Visit Bergen Sales Inc.
Sales hours: 10:00am to 4:00pm
Service hours:
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Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–5:00pm 8:00am–5:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
(585) 632-0450 (585) 632-0450

Inventory

See all 84 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2004.
Our company was founded in 1990 by Brett Craig and James Wilcox also of Harris Wilcox Inc. auctioneers.
We strive to provide our customers with quality pre-owned vehicles at affordable prices. Our business has been growing steadily over the past 24+ years and have a facility built so that we may also offer our customers quality sales and service. Our two sales peoeple have more then 25 years combind experience and can help with finacing
Quality Used Cars & Trucks with financing available. Ask about our extended service contracts

Service center

Phone number (585) 632-0450

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergen Sales Inc. from DealerRater.

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Quoted me a price and i was ready to do a deal then

Quoted me a price and i was ready to do a deal then contacted me the next day claiming they made a mistake on the price and wanted 10k more than previous.

Quoted me a price and i was ready to do a deal then

Quoted me a price and i was ready to do a deal then contacted me the next day claiming they made a mistake on the price and wanted 10k more than previous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They have a very big inventory and the staff was very

They have a very big inventory and the staff was very helpful and very polite

They have a very big inventory and the staff was very

They have a very big inventory and the staff was very helpful and very polite

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great!

Great! Ryan the sales guy there actually got me into a 2020 chevy trax with lower miles and put together a competitive price and made it work for me Thanks

Great!

Great! Ryan the sales guy there actually got me into a 2020 chevy trax with lower miles and put together a competitive price and made it work for me Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I purchased a 2011 Chevy Traverse from Bergen Sales about

I purchased a 2011 Chevy Traverse from Bergen Sales about 18 months ago. Right from the start there were nothing but issues with it. They claimed they fixed the AC, but all they did was pump it full of coolant. When I brought it to my regular, trusted mechanic, I was told it should have never passed inspection. I tried calling and emailing them several times to work out a way to correct the issues, but they completely ghosted me. In the 18 months I have owned it, I have probably put more money into it to make it run than what I originally paid for it. Buyer beware. Do not do business with Bergen Sales!

I purchased a 2011 Chevy Traverse from Bergen Sales about

I purchased a 2011 Chevy Traverse from Bergen Sales about 18 months ago. Right from the start there were nothing but issues with it. They claimed they fixed the AC, but all they did was pump it full of coolant. When I brought it to my regular, trusted mechanic, I was told it should have never passed inspection. I tried calling and emailing them several times to work out a way to correct the issues, but they completely ghosted me. In the 18 months I have owned it, I have probably put more money into it to make it run than what I originally paid for it. Buyer beware. Do not do business with Bergen Sales!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Nice dealer Ryan and he showed his integrity about the

Nice dealer Ryan and he showed his integrity about the vehicle that has accident and it was repaired nicely. He was not pushy. However, we are still waiting for the vehicle to be done with the inspection and released.

Nice dealer Ryan and he showed his integrity about the

Nice dealer Ryan and he showed his integrity about the vehicle that has accident and it was repaired nicely. He was not pushy. However, we are still waiting for the vehicle to be done with the inspection and released.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I appreciate the time Ryan tool to walk my wife and I

I appreciate the time Ryan tool to walk my wife and I through the whole process start to finish. It was our first time buying a salvage car but it's been 6 months now and I couldn't be happier with it. Great price and great service.

I appreciate the time Ryan tool to walk my wife and I

I appreciate the time Ryan tool to walk my wife and I through the whole process start to finish. It was our first time buying a salvage car but it's been 6 months now and I couldn't be happier with it. Great price and great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Didn’t answer.

Didn’t answer. Car is salvaged, that’s why they don’t provide car fax.

Didn’t answer.

Didn’t answer. Car is salvaged, that’s why they don’t provide car fax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Just bought a 2015 silverado from Ryan and i couldn't be

Just bought a 2015 silverado from Ryan and i couldn't be happy with it. I loved the rims it had when i drove by the lot so i decided to stop and ask about it. I really didnt think I could get a loan but Ryan helped me work through some things on my credit and was able to make it happen.

Just bought a 2015 silverado from Ryan and i couldn't be

Just bought a 2015 silverado from Ryan and i couldn't be happy with it. I loved the rims it had when i drove by the lot so i decided to stop and ask about it. I really didnt think I could get a loan but Ryan helped me work through some things on my credit and was able to make it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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We emailed them over 2 weeks ago about a car and they

We emailed them over 2 weeks ago about a car and they never emailed or contacted us back about it

We emailed them over 2 weeks ago about a car and they

We emailed them over 2 weeks ago about a car and they never emailed or contacted us back about it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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As soon I went to test the car, Ryan told me it is a...

As soon I went to test the car, Ryan told me it is a standard (stick) car, but he spend time talking to me and my daughter about other cars very respectful and honest about the description of the car I become interested.

As soon I went to test the car, Ryan told me it is a...

As soon I went to test the car, Ryan told me it is a standard (stick) car, but he spend time talking to me and my daughter about other cars very respectful and honest about the description of the car I become interested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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