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Bergen Sales Inc.

(81 reviews)
Visit Bergen Sales Inc.
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–5:00pm 8:00am–5:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
(585) 632-0450 (585) 632-0450

Inventory

See all 112 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2004.
Our company was founded in 1990 by Brett Craig and James Wilcox also of Harris Wilcox Inc. auctioneers.
We strive to provide our customers with quality pre-owned vehicles at affordable prices. Our business has been growing steadily over the past 24+ years and have a facility built so that we may also offer our customers quality sales and service. Our two sales peoeple have more then 25 years combind experience and can help with finacing
Quality Used Cars & Trucks with financing available. Ask about our extended service contracts

Service center

Phone number (585) 632-0450

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergen Sales Inc. from DealerRater.

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I submitted my application because I was interested in acquiring a car of this type; however, I believe the seller had better prospective buyers, as he never contacted me personally. I subsequently learned that the car was sold just three days after I submitted my application.

I submitted my application because I was interested in acquiring a car of this type; however, I believe the seller had better prospective buyers, as he never contacted me personally. I subsequently learned that the car was sold just three days after I submitted my application.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They never actually got back to me. I was very interested in that vehicle too. I guess things happen for reasons.

They never actually got back to me. I was very interested in that vehicle too. I guess things happen for reasons.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I guess Ryan figured that since I’m in my 60’s I’m an easy target for a bait and switch Ryan guessed wrong Thank you so much for revealing how much a Hack you are before I bought anything from there

I guess Ryan figured that since I’m in my 60’s I’m an easy target for a bait and switch Ryan guessed wrong Thank you so much for revealing how much a Hack you are before I bought anything from there

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I never got a response back from them so I continued my vehicle search elsewhere. Found a dealership in PA that is and was very responsive to all my questions and is willing to work with me on a deal for a car they have for sale..

I never got a response back from them so I continued my vehicle search elsewhere. Found a dealership in PA that is and was very responsive to all my questions and is willing to work with me on a deal for a car they have for sale..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ryan Is Honest, Professional, And Nice. He's Holding My Car Until Insurance Check Arrives.

Ryan Is Honest, Professional, And Nice. He's Holding My Car Until Insurance Check Arrives.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quoted me a price and i was ready to do a deal then contacted me the next day claiming they made a mistake on the price and wanted 10k more than previous.

Quoted me a price and i was ready to do a deal then contacted me the next day claiming they made a mistake on the price and wanted 10k more than previous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They have a very big inventory and the staff was very helpful and very polite

They have a very big inventory and the staff was very helpful and very polite

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great! Ryan the sales guy there actually got me into a 2020 chevy trax with lower miles and put together a competitive price and made it work for me Thanks

Great! Ryan the sales guy there actually got me into a 2020 chevy trax with lower miles and put together a competitive price and made it work for me Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I purchased a 2011 Chevy Traverse from Bergen Sales about 18 months ago. Right from the start there were nothing but issues with it. They claimed they fixed the AC, but all they did was pump it full of coolant. When I brought it to my regular, trusted mechanic, I was told it should have never passed inspection. I tried calling and emailing them several times to work out a way to correct the issues, but they completely ghosted me. In the 18 months I have owned it, I have probably put more money into it to make it run than what I originally paid for it. Buyer beware. Do not do business with Bergen Sales!

I purchased a 2011 Chevy Traverse from Bergen Sales about 18 months ago. Right from the start there were nothing but issues with it. They claimed they fixed the AC, but all they did was pump it full of coolant. When I brought it to my regular, trusted mechanic, I was told it should have never passed inspection. I tried calling and emailing them several times to work out a way to correct the issues, but they completely ghosted me. In the 18 months I have owned it, I have probably put more money into it to make it run than what I originally paid for it. Buyer beware. Do not do business with Bergen Sales!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Nice dealer Ryan and he showed his integrity about the vehicle that has accident and it was repaired nicely. He was not pushy. However, we are still waiting for the vehicle to be done with the inspection and released.

Nice dealer Ryan and he showed his integrity about the vehicle that has accident and it was repaired nicely. He was not pushy. However, we are still waiting for the vehicle to be done with the inspection and released.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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