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We bought a car last Thursday July 28, 2022, great sales
We bought a car last Thursday July 28, 2022, great sales and customer service buying vehicle. Called back later in day to ask about missing key fob, told by finance manager that we would get a call back next day. No call back. Called again Friday, left message for Finance Manager and Sales rep, no call back Saturday. Called Saturday, identified issue with right front passenger window plus missing key fob, no call back. Called Monday, August 1, still no call back. We bought car for our Son that is a Marine stationed in Fort Pendleton, he is very busy training so we expected better service on return calls than this. Still hopeful we can manage minor issues with car timely....My name is John Zumski
Excellent care and attention to the transaction.
Excellent care and attention to the transaction. Jacoby was knowledgeable and professional. A Good job
Thanks for reviewing us and giving us a 5-star rating. We're pleased to learn that our team continues to be good at what they do!
They were easy to work with.
They were easy to work with. I am enjoying my Honda HR-V. They were very helpful.
Thanks for the awesome feedback on your visit to Norm Reeves Honda Huntington Beach! We're so glad to hear that you're enjoying your Honda HR-V! Take care.
Very good job.
Very good job. No pressure. Very helpful. Super friendly.Salesman was super nice and it was a great experience.
We appreciate you for taking the time to give our dealership such an excellent star rating and review. It helps us to know that we are meeting the needs of our customers.
My sales team was awesome, kind, informative and not
My sales team was awesome, kind, informative and not pushy. Thank you Ozzy, Ivan and Connie!
We are happy to hear about your pleasant experience with our team. It helps us to know that we are meeting the needs of our customers. Please don’t hesitate to contact or visit us if you need anything else.
Barry, Konstantyn, and company were super great!
Barry, Konstantyn, and company were super great! No pressure, courteous, and helpful.and I got the car I wanted for a reasonable price.
Congrats on your purchase and thank you for the 5-star rating and stellar review!
Reymond was such a pleasure to work with!
Reymond was such a pleasure to work with! He was informative and helpful when we did our test drive. He wasn't pushy or aggressive, and was upfront about the out the door cost for the vehicle. He made the whole transaction painless and enjoyable. Thank you, Reymond!!
Hi Sheri, We are very pleased to hear about your enjoyable experience at Norm Reeves Honda Huntington Beach. Thank you for taking the time to write a lovely review and giving us a 5-star rating!
The service is great!
The service is great! John Le was great! Provided detailed service. Very knowledgable and knows how to solve all my questions. I would highly recommend him to any of my friends and family.
We are very happy to have provided you with such a positive experience, Louis! If you have any further questions, please give us a call. We're always happy to help!
I was contacted by Internet Manager Konstantin Mosendz by
I was contacted by Internet Manager Konstantin Mosendz by phone after I inquired about a vehicle. The following day the wife and I drove four hours to meet with Konstantin and discovered him to be down to earth and receptive to our concerns. He was professional at all times and never tried to push options or addons that we did not want but mostly he was forthright about the pricing. The wife found a car she liked and a deal was completed in approximately an hour and half. The entire transaction was painless and extremely quick. All of the staff we interacted with were professional and competent. If in the market for another Honda, I would gladly make the drive to Huntington Beach again.
We are happy to hear that our team delivered such efficient, top-notch assistance! Thank you for choosing our dealership and for your recommendation. See you next time!
Tom C. was awesome to work with and this dealership is very customer-centric! I have been coming here for years for my cars and for my service on my car. They are all top-notch! Benito in Service is absolutely awesome!
Thanks for always choosing our team, we love to be of service! Until next time, take care!