Norm Reeves Honda Superstore - Huntington Beach

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4.9
123 lifetime reviews.
  • Gold star salesman

    I was not looking forward to the new car purchase however I was amazed at the seemlesss process of buying my new car. It all worked quickly by the...

    Dealer Response

    Hi there, we're so glad you enjoyed your experience at our dealership with Mike! Thank you for taking the time to write us a positive review. If y...


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    I was not looking forward to the new car purchase however I was amazed at the seemlesss process of buying my new car. It all worked quickly by the professional and courteous Mike Tran. Mike answered all my questions and provided details to my new car. Mike's no-pressure personality is so inviting you will be wondering if there is a hidden camera for a honda commercial. Mike is clearly the best when it comes to straightforward customer service and a winning price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, we're so glad you enjoyed your experience at our dealership with Mike! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon!


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  • Objectionable Customer Service

    Buying a car shouldn't have to be this much of a headache. Customer service went out the window the second I tried to cancel an extended warranty....


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    Buying a car shouldn't have to be this much of a headache. Customer service went out the window the second I tried to cancel an extended warranty. Of course, why would they want to talk to me when I'm trying to get my money back? Nonetheless, I'm still a paying customer and should be treated like one. Avoiding me and wasting my time purposely is downright low. Avoid this place at all costs.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • BUYER BEWARE

    BUYER BEWARE I have purchased a pre-owned car from NORM REEVES Honda in Huntington Beach CA and not even 3 month later the car needs a catalytic ...


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    BUYER BEWARE I have purchased a pre-owned car from NORM REEVES Honda in Huntington Beach CA and not even 3 month later the car needs a catalytic converter (which is about $1000). Despite purchasing the most expensive warranty on pre-owned car, it doesn't cover any of the parts of catalytic converter or sensors. Save yourself time and money and inspect the car with a reputable mechanic, EVEN if they tell you that car inspection is perfect from the dealer. DO NOT BELIEVE THIS DEALER I more than positive that they do not do an accurate smog test for they cars. LESSON learned for me. I hope other byers are aware. They need to be investigated on the smog test inspection. Just waiting for a service I have seen and heard other customers who had the same problem with catalytic converter. I ll file a complaint with DMV, better Business Bureau and Attorney General to open investigation. Other customer with catalytic converter problems can join. (Maybe they just "pay under the table" for smog testing on their cars and then make money from buyers who need to replace the parts that are not covered by the warranty). Stay away from this dealership , and inspect the car with mechanic.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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