Norm Reeves Honda Superstore - Huntington Beach

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
167 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 10, 2019

    I got great service with Ed Ringlar . He was my sale person and he made the transaction quick and easy.I got the 2020 CR-V . I gladly recommend him

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    Shopped for a new car
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  • 5.0 out of 5
    December 10, 2019

    I would like to thank Ed Ringler from Honda Huntington Beach for going above and beyond my expectations. This is the second time I did business with him.... In 2017, my daughter leased a car with him. We are going back in few months to lease a new one. We feel comfortable doing business with him. We love Honda!!!!!

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    Shopped for a new car
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  • January 8, 2016

    I was not looking forward to the new car purchase however I was amazed at the seemlesss process of buying my new car. It all worked quickly by the professional... and courteous Mike Tran. Mike answered all my questions and provided details to my new car. Mike's no-pressure personality is so inviting you will be wondering if there is a hidden camera for a honda commercial. Mike is clearly the best when it comes to straightforward customer service and a winning price.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, we're so glad you enjoyed your experience at our dealership with Mike! Thank you for taking the time to write us a positive review. If you'r...e on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon!

  • 5.0 out of 5
    December 2, 2019

    Just leased a 2019 Passport with Jonathan Abarca. He was awesome we had all the paperwork done in two hours including Hunter doing the financial part.... Jonathan even took the time to help me blue tooth my phone and show me how a lot of the dashboard works.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 29, 2019

    After 2 months of lucking for a new SUV. Alex Vasquez responded quickly to my price request. He answered all of my questions and was very helpful. We scheduled... an appointment he had both cars in front when I arrived. He knew I had a child coming with me so he did everything he could to make it as convenient as possible. Connie the internet director was very helpful as well and we made the purchase. I would recommend contacting them for any needs. Thank you Norm Reeves Honda Superstore Huntington Beach.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 7, 2019

    Great service! Ed Ringler was my salesperson and he made the whole transaction smooth and easy (2019 Accord.) Of all the new cars I've bought this was... clearly the quickest and easiest experience. Highly recommend! Thank you sir Ed!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 2, 2019

    I just bought a CRV from Jonathon Abarca and it was very easy and smooth. I usually dont like to go through dealerships but this was so easy. No hassles... what so ever. I would highly recommend this dealer and this salesman. Jackie was the finance manager and she was really sweet and worked really fast and explained everything. No negatives.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 15, 2019

    I wanted to thank Alex Vasquez for all his help, it was a long process finding a car that fit my budget and needs. It took a couple trips to the dealership,... but I actually got what I wanted for an excellent price.

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    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 9, 2019

    They told us we'd be financed through Honda. They wound up selling our contract to 5th 3rd Bank. It's been a nightmare just making a payment (to say the... least). 5th 3rd bank never sent our payment coupons until after the first payment was due. Realizing we needed to make a payment I called Honda (since I was told they were financing us) to see what the issue was. That's when I was told 5th 3rd was our finance company and I needed to call them. When I called 5th 3rd the guy spoke to me like I was an idiot for not knowing they were our bank and that I should magically know my account number by osmosis. After that, each time I tried to log into our account to make a payment there was always an issue which involved over 30 minutes of waiting for someone to answer the phone. The most recent problem was is having to make payments until we received a letter stating the date our auto payments start. Our payment due date is Sept 9th. We received our letter from 5th 3rd Bank on September 9th, stating the auto pay would start September 9th, after we already made our car payment per 5th 3rd Banks instructions. This is absolutely ridiculous and it's what you will probably have to deal with too if you buy your car from Norm Reeves Huntington Beach. When I brought this issue to the financing departments attention on several occasions, they just blew me off and did nothing to rectify the situation. Honda refuses to buy my contract back even though they told me Honda would finance me and have left me to deal with this 5th 3rd Bank atrocity

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    August 31, 2019

    Worst experience ever. Had a 10:30 appt. The sales manager greeted me and let me know the two cars I was interested in that were available. Finally 20... minutes later the sales person came and greeted me. Then we had to walk to a car that was not up to my standards. Did not tell him I wanted an auto liftgate. The other Pilot that could have worked for me was still being evaluated. BAD experience.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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