Reviews
Very professional and understanding.
Very professional and understanding. Went above and beyond to help get me the vehicle! Very nice people who showed me multiple cars and helped me figure out which was going to be best!
Very professional and understanding.
Very professional and understanding. Went above and beyond to help get me the vehicle! Very nice people who showed me multiple cars and helped me figure out which was going to be best!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This sounds like time well spent! Taking the space to explore options, ask questions, and find the right fit matters. We’re glad the team could go the extra mile and make the process feel thoughtful and supportive. You're welcome to tag us in pics of your used Kia!
Viviana was extremely friendly and communicative.
Viviana was extremely friendly and communicative. My vehicle issues were dealt with quickly. I received a helpful inspection of my vehicle and received timely communication.
Viviana was extremely friendly and communicative.
Viviana was extremely friendly and communicative. My vehicle issues were dealt with quickly. I received a helpful inspection of my vehicle and received timely communication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love a service visit that feels more like a good chat than a transaction. Viviana’s communication and attention to detail truly help set the tone, and we’re glad your visit reflected that.
John Le is Rude and argumentative.
John Le is Rude and argumentative. Made me feel bad for asking about a coupon Honda sent me.I called Honda to verify the coupon and was told it was okay. After JOHN Le argued with me and made it a big deal he told me 'it's only 20 dollars man' insinuating I can't afford 20 dollars I have always come here and love the service but this is the first time I felt so disrespected. He didn’t tell me the wait time and forgot about us. We had to go look for him and another agent helped us after. If JOHN LE doesn’t like his job he should find a new one.
John Le is Rude and argumentative.
John Le is Rude and argumentative. Made me feel bad for asking about a coupon Honda sent me.I called Honda to verify the coupon and was told it was okay. After JOHN Le argued with me and made it a big deal he told me 'it's only 20 dollars man' insinuating I can't afford 20 dollars I have always come here and love the service but this is the first time I felt so disrespected. He didn’t tell me the wait time and forgot about us. We had to go look for him and another agent helped us after. If JOHN LE doesn’t like his job he should find a new one.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Javier, we never want to make anyone feel disrespected, and we're sorry you left feeling that way. We'd like to hear more about your visit so that we can address these concerns properly. Please contact us with more information.
Javier.rp.tt@hotmail. You guys can email me
Always great and professional service.
Always great and professional service. John Le is very knowledgeable and always provides the best customer service to us.
Always great and professional service.
Always great and professional service. John Le is very knowledgeable and always provides the best customer service to us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Consistency builds loyalty, and we’re grateful for yours. John takes pride in providing thoughtful, knowledgeable service every time, and we’re glad that shows. Until next time, take care!
Thank You, we look forward to our next service with John Le.
Great care service, friendly customer service, on time &
Great care service, friendly customer service, on time & fast, clean area place My car still under warranty for AC conditioner, i dont have to pay for recharge AC
Great care service, friendly customer service, on time &
Great care service, friendly customer service, on time & fast, clean area place My car still under warranty for AC conditioner, i dont have to pay for recharge AC
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy, quick, and taken care of is the goal every time. We’re happy everything from timing to warranty support came together smoothly for you.
Fast , friendly, courteous, professional service.
Fast , friendly, courteous, professional service. Keeps you updated on status of your vehicle. Clean business, reasonably priced
Fast , friendly, courteous, professional service.
Fast , friendly, courteous, professional service. Keeps you updated on status of your vehicle. Clean business, reasonably priced
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the kind of visit that feels familiar in the best way! Clear updates, fair pricing, and a clean, welcoming space make the whole experience feel comfortable and reliable. We hope to see you again, and remember, you can request an appointment online anytime.
Outstanding customer service my 3rd car from them.
Outstanding customer service my 3rd car from them. From the General Manager, GSM, my salesman and financial directors all first class guys and couldn't be happier . Feel like I'm at home with friends when I'm there. I highly recommend Norm Reeves Honda of Huntington Beach.
Outstanding customer service my 3rd car from them.
Outstanding customer service my 3rd car from them. From the General Manager, GSM, my salesman and financial directors all first class guys and couldn't be happier . Feel like I'm at home with friends when I'm there. I highly recommend Norm Reeves Honda of Huntington Beach.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Third time truly is the charm, and we’re honored to be your go-to. Hearing that it feels like catching up with friends instead of running errands is the highest compliment we could receive. We'll see you when it's time for car number four!
Excellent, courteous and quick service.
Excellent, courteous and quick service. Good update by Tony on what services are in our near future too.
Excellent, courteous and quick service.
Excellent, courteous and quick service. Good update by Tony on what services are in our near future too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is exactly the kind of future-facing service we aim for. Courteous, efficient, and transparent about what’s ahead so you can plan with confidence. Thanks for trusting Tony and the team.
Very fast and friendly service Very knowledgeable and
Very fast and friendly service Very knowledgeable and very helpful Awesome and very very helpful
Very fast and friendly service Very knowledgeable and
Very fast and friendly service Very knowledgeable and very helpful Awesome and very very helpful
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Consider this experience officially graded and passed with flying colors. Quick service, helpful answers, and a friendly approach are exactly how we aim to show up. Thanks for taking the time to share the gold stars, Adrianna!
Very polite helpful Kind person eager to help with any
Very polite helpful Kind person eager to help with any questions Have a nice day
Very polite helpful Kind person eager to help with any
Very polite helpful Kind person eager to help with any questions Have a nice day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reading this truly brightened ours. Helping with questions and keeping things friendly is exactly how we like to operate. We hope the rest of your day is just as pleasant.