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Reviews

Average Ratings

4.9
429 lifetime reviews. Includes reviews of Bob Sight Kia from DealerRater.com
  • Great car buying experience!

    I was looking for a specific blue forte (they were pretty hard to find in the area) and ended up at Bob Sight Kia in Independence. From the beginn...


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    I was looking for a specific blue forte (they were pretty hard to find in the area) and ended up at Bob Sight Kia in Independence. From the beginning to end, my experience was awesome. Matt Boutte (my salesman) did a fantastic job at helping me find the car that I wanted (they had to go get it for me from another dealership) and most importantly at the price that I wanted. He was very helpful, as this was my first car buying experience. I was pretty nervous about it but he definitely made the experience a great one. I also want give a shout out to Andy Pack (Manager), he helped to seal the deal with my new 2015 Kia Forte. I was very appreciative of all the help from these two guys. Will definitely go back whenever I am ready for another car. Highly recommend this dealership! Make sure to ask for Matt B.! He was awesome! Thank you for a great car buying experience!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Expectations of a service center.
    June 14, 2017

    You would assume by 2017 that the industry would have streamlined service procedures and made the wait virtually non existant. You would be wrong....

    Bob Sight Independence Kia

    Cody, thank you so much for your generous and kind feedback! We truly appreciate your recommendation, and we're glad we could provide you with the...


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    You would assume by 2017 that the industry would have streamlined service procedures and made the wait virtually non existant. You would be wrong. Hour long waits, fast talking pitches with up sales galore, you wade through a sea of half truths and check engine lights only to patiently await how many hundreds of dollars changing the cabin air filter was. As you sip scalding hot, scorched coffee and listen to the drone of the lady next to you talk about God knows what, you only wish that your thumbs could suck you into your phone while you absent-mindedly scroll Facebook and you don't have to hear her prattle on and on and on... But. This Dealership isn't like that. scheduling appointments via their web app makes picking a time that's most convenient for you a breeze. I picked 1130 and was gone within the hour for an oil change. I parked directly outside the service bay, was greeted by the friendly staff without hesitation or waiting, they knew exactly what I needed and got to work straight away. I was directed to a quiet and spacious waiting area to relax while they tinker away and was greater by slight monotone of daytime television and a good cup of coffee. Csnt complain. Service manager came and discussed some tips for future maintenance, offered at fair prices with times extentions if I wanted them today, and finished their tasks. Called me back to service and away I went. This dealership is the only one I could recommend for your needs. Be it service of sales, there is Nothing better than this.

    Does recommend this dealer
    Came in for service or repair
    Bob Sight Independence Kia

    Cody, thank you so much for your generous and kind feedback! We truly appreciate your recommendation, and we're glad we could provide you with the kind of experience you were looking for. Please let us know whenever we can be of assistance again in the future!


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  • Friendly, efficient and honest.
    June 14, 2017

    I have 2009 Sedona and have done nearly all of my service work at the dealership. I I am always impressed by Jack and the whole service staff. T...

    Bob Sight Independence Kia

    James, thanks so much for your recommendation! We're glad you continue to have positive experiences with us. Stop by again any time!


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    I have 2009 Sedona and have done nearly all of my service work at the dealership. I I am always impressed by Jack and the whole service staff. Their prices are also very fair. I have priced out work at private garages and BS KIA usually beats their prices, which you don't expect from a dealership. I highly recommend.

    Does recommend this dealer
    Came in for service or repair
    Bob Sight Independence Kia

    James, thanks so much for your recommendation! We're glad you continue to have positive experiences with us. Stop by again any time!


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  • Great service staff
    June 9, 2017

    Robby is super customer service, courteous and helpful! Josh is congenial and helpful! The maintenance staff is polite and helpful! Thank you for ...

    Bob Sight Independence Kia

    Thank you for choosing Bob Sight Kia once again! We're thrilled you had a great experience working with Robby, Josh, and the whole staff during yo...


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    Robby is super customer service, courteous and helpful! Josh is congenial and helpful! The maintenance staff is polite and helpful! Thank you for a pleasant experience as I have purchased two Kia souls from you!

    Does recommend this dealer
    Bob Sight Independence Kia

    Thank you for choosing Bob Sight Kia once again! We're thrilled you had a great experience working with Robby, Josh, and the whole staff during your recent visit. Thanks again, and please let us know if we can help with anything else!


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  • Simply the Best Sales Staff
    June 6, 2017

    I bought a 2016 Kia Sorento from Matt Rodecap at Bob Sight Kia. I was pleasantly surprised by Matt Rodecap's friendly and low-pressure approach. ...

    Bob Sight Independence Kia

    Thank you so much for sharing your feedback about your great experience with us! It's wonderful to hear you enjoyed working with Matt to find the ...


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    I bought a 2016 Kia Sorento from Matt Rodecap at Bob Sight Kia. I was pleasantly surprised by Matt Rodecap's friendly and low-pressure approach. He showed me the cars I wanted to see, suggested a few that were in the same basic range and was honest and helpful at every stage of the process. I would highly recommend Matt R. and Bob Sight for anyone interested in purchasing a Kia. I know I will be back again.

    Does recommend this dealer
    Bob Sight Independence Kia

    Thank you so much for sharing your feedback about your great experience with us! It's wonderful to hear you enjoyed working with Matt to find the right car for your needs. Let us know what we can do for you in the future. We look forward to working with you again. Thanks!


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  • Honest Prices and Excellent Service

    I went in with a fairly good idea of what I was looking for. We test-drove two vehicles and discussed our options with Matt R. We ended up with ...

    Dealer Response

    Thank you for taking the time to share your wonderful review! We're pleased to hear Matt was helpful and enjoyable to work with to find your new S...


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    I went in with a fairly good idea of what I was looking for. We test-drove two vehicles and discussed our options with Matt R. We ended up with a great 2016 Kia Sorento at a price we could afford. Matt R. worked with us at every step of the way to make sure we got the car we wanted. His honest and absolutely no-pressure approach to selling us our vehicle was exactly what we wanted. Thank you to Matt R. and to the entire team. We are happy customers!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your wonderful review! We're pleased to hear Matt was helpful and enjoyable to work with to find your new Sorento. Thanks for choosing Bob Sight Kia! We hope to see you again!


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  • fast, courteous, and honest service
    May 28, 2017

    Whether it has been an issue, regular maintenance or new tires, I always go here. I am a woman, and they never talk down to me. They are always ...

    Bob Sight Independence Kia

    Thank you for sharing, Shannon! Communication is incredibly important to us, so we do our best to ensure our guests understand the work that goes ...


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    Whether it has been an issue, regular maintenance or new tires, I always go here. I am a woman, and they never talk down to me. They are always straightforward with me. They stand behind their work. I have been taking my car here for over a decade.

    Does recommend this dealer
    Came in for service or repair
    Bob Sight Independence Kia

    Thank you for sharing, Shannon! Communication is incredibly important to us, so we do our best to ensure our guests understand the work that goes into their services, while maintaining a professional attitude about it. We're very pleased to hear about your satisfaction and look forward to helping you again!


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  • Service
    May 25, 2017

    Great communication and customer service I had no appointment on a Saturday took my car and fixed issue in the same day. Called and confirm repai...

    Bob Sight Independence Kia

    Thanks for leaving us a review! We're glad that you had a great service experience and we're happy that we could fix your car the same day. If you...


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    Great communication and customer service I had no appointment on a Saturday took my car and fixed issue in the same day. Called and confirm repair was done . Also he did follow up call to make sure I was happy and he met my expectations

    Does recommend this dealer
    Came in for service or repair
    Bob Sight Independence Kia

    Thanks for leaving us a review! We're glad that you had a great service experience and we're happy that we could fix your car the same day. If you need any other service done, give us a call! We hope to see you again!


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  • Oil Change

    It was my first oil change for my new Kia Rio. Jack assisted me and was very professional. The oil was changed and he even rotated my tires. The w...

    Dealer Response

    Thanks for the review and sharing your experience with us! We're glad that we could provide great service. We extremely value your business and we...


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    It was my first oil change for my new Kia Rio. Jack assisted me and was very professional. The oil was changed and he even rotated my tires. The whole process was very easy and professional. I drove away feeling that they cared about my patronage.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review and sharing your experience with us! We're glad that we could provide great service. We extremely value your business and we look forward to seeing you again in the future!


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  • Prompt reception and timely service
    May 12, 2017

    Jack and the rest of the crew did a great job for me. I was able to check in quickly and the service was quickly executed. The only problem was th...

    Bob Sight Independence Kia

    We appreciate the awesome feedback! We love hearing when our customers have a great experience, so thank you so much for sharing yours. Jack and...


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    Jack and the rest of the crew did a great job for me. I was able to check in quickly and the service was quickly executed. The only problem was that I wasn't able to get a voluntary service campaign for additional anti-corrosion material for the underbody at the same time. It wasn't the service department's fault however. Apparently a new piece of equipment had to be ordered and it hadn't arrived yet. I'm looking forward to seeing them again when they can complete this for me.

    Does recommend this dealer
    Came in for service or repair
    Bob Sight Independence Kia

    We appreciate the awesome feedback! We love hearing when our customers have a great experience, so thank you so much for sharing yours. Jack and the rest of our staff enjoyed working with you and we are looking forward to doing business with you again soon. Thank you again!


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