Reviews
Best interaction we've ever experienced purchasing a vehicle!
Bryan was straight forward and honest about pricing and answering all my questions. He responded quickly each time I contacted him. Quick and easy negotiation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Joyce. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Andy Pack, apack@bobsightkia.com
Honesty.
Honesty. I told them what I wanted and they delivered. No haggling, no hidden fees. Simple and very friendly. My time was limited so almost everything was done via text and email and when I went to pick up the car almost everything was ready. I signed a few things, they went over a few things, I handed them a check and I was done. Great case buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate you taking the time to share your feedback with us! I work hard to make sure our guests have an unforgettable experience. I will be sure to pass along your kind words to the team and I look forward to seeing you again. Andy Pack, apack@bobsightkia.com
Wonderful car buying experience
Byron was great and it was a no pressure experience like the last time I bought here, which is why I returned to buy another car here. They helped me to get exactly what I needed and wanted while staying at the price that I needed as well. Very happy with my car and the whole experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Andy Pack, apack@bobsightkia.com
HONEST and friendly salesmen!
Bryan Buehler was incredibly helpful and HONEST. It can be frustrating looking at cars and feel like you're being given the run around. Bryan was fantastic and the example of what a salesman should be.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback, Christina. We appreciate your comments and are happy to hear that Bryan was able to meet your needs. At Bob Sight Independence Kia, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Andy Pack, apack@bobsightkia.com
Great Service
Excellent Salesman in Bryan Buehler. Very knowledgeable & very impressive. A Great Salesman with a Smile!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Debra, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Andy Pack, apack@bobsightkia.com
Bryan Nickerson was good to show my the car and work out
Bryan Nickerson was good to show my the car and work out a deal. When completing the paperwork, the finance manager, Jeremiah Bland sold me an extended warranty I did not need, and he did not tell me there was a $100 deductible each time I used the warranty. He did return my $900 warranty payment, but it was recorded on the Bill of Sales so I had to pay a $90 sales tax to transfer the title.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
John, I would like to speak with you directly in order to better understand the circumstances you’ve described. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Andy Pack, apack@bobsightkia.com
I have taken my car here for years.
I have taken my car here for years. It seems the customer service has gone downhill. I had an appointment this past Fri & was told it'd be 1.5 hours. I asked why, & was told they do all this stuff including a video of my car's maintenance & tires. It took 2 HOURS & NO video & a lame excuse about all these car's coming in. I said I had an appointment!! Never coming back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Andy Pack, apack@bobsightkia.com
Friendly people, great service and nice facilities
Everyone was friendly and helpful. Sabrina was thorough and made me feel comfortable, especially since this was the 1st time for me buying a car through a dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda, Hearing about your positive experience has a remarkable way of inspiring and motivating us to keep doing what we do! We want nothing but the best for our customers and we are glad that is what we are doing. Hope to see you back again soon! Regards, Andy Pack, apack@bobsightkia.com
Great people and Great communication
Sabrina is friendly and easy to work with. She’s a nice person and it’s great to do business with nice people. The entire dealership has a friendly culture. Great experience! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gerald, we are truly grateful for this awesome review! We are thrilled that Sabrina was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Andy Pack, apack@bobsightkia.com
Great experience, very clean, very personable!
Sabrina made my experience AMAZING! She walked me through all of the functions of my vehicle and got me into a dream come true car. She smiled, she laughed, she cared. I would recommend everyone to go to her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Norman. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Sabrina was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Andy Pack, apack@bobsightkia.com