Reviews
Great service
Professional, thorough, welcoming. Bought car here 3 years ago. NO major issues, great performance and mileage. They take good care of their customers and vehicles. Car that will last to be passed to grandchildren. For peace of mind and as good investment, I recommend extended service and maintenance warranties. I WILL BE A RETURN CUSTOMER.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bob Sight Independence Kia was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Andy Pack, apack@bobsightkia.com
great service
always very quick service and great communication, easy to set up service appointment. waiting area is clean and felt social distance was easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Andy Pack, apack@bobsightkia.com
Quick and Easy
I was able to get an oil change appointment the same day. They were also able to complete other maintenance that was due, and provided other free inspections, while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Andy Pack, apack@bobsightkia.com
Memorable
The associate was empathetic and compassionate. While my vehicle was being serviced I received horrific news that a very dear friend of mine had passed because of Covid-19 complications. He tried to comfort me and expedited my appointment. I will never forget his kindness.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Andy Pack, apack@bobsightkia.com
Great people, quick service
All staff I encountered were extremely friendly and helpful. Replaced my motor quickly. I would recommend them to anyone. Would take my car there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Andy Pack, apack@bobsightkia.com
Pleasant experience Everytime!
Friendly associates, car was finished ahead of schedule, They called to explain everything and made sure I understood. Everyone is always very nice and I never have to wait long.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Andy Pack, apack@bobsightkia.com
No pushy sales person, clean facility.
I was not rushed to make a decision, Matt Boutte' was very calm and understanding.( I can be difficult) All of my questions were answered. Andy Pack works hard to get everything situated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michelle, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Andy Pack, apack@bobsightkia.com
Never rushed or pressured to purchase. Matt Boutte' was...
Never rushed or pressured to purchase. Matt Boutte' was understanding of my needs and concerns. All questions were answered. Andy Pack always helps make deals go smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Andy Pack, apack@bobsightkia.com
10/10 would recommend
Staff finished my vehicle quickly. They were understanding when I had questions and very friendly. I continue to take my vehicle to Bob Sight Kia for any of my service needs because I feel more like family and less like a number. My mother recommended me to this service when I needed a new car because she has been going to Bob Sight Kia for 15 years. They are really amazing and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Bob Sight Independence Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Andy Pack, apack@bobsightkia.com
Team Work
Profession and Quality Service... Friendly and Respectful Staff... Easy to use service schedule. Wash of the auto post service is really nice touch
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Andy Pack, apack@bobsightkia.com