Reviews
They're very easy to schedule, work with and complete service in tight timeframes. It is never a hassle to get there and get home and we live in xx Pete.
They're very easy to schedule, work with and complete service in tight timeframes. It is never a hassle to get there and get home and we live in xx Pete.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Engage, professional, timely. Greeting upon arrival is top tier I called with an emergency situation and the dealership made sure I was taken care of same day !
Engage, professional, timely. Greeting upon arrival is top tier I called with an emergency situation and the dealership made sure I was taken care of same day !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Will continue to have Roy service our vehicles. Excellent communication Roy is the reason we continue to return for service
Will continue to have Roy service our vehicles. Excellent communication Roy is the reason we continue to return for service
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nice place to bring your car for service., the people were polite and friendly Ok
Nice place to bring your car for service., the people were polite and friendly Ok
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
A month ago they put new pads and sensors on. I suspected the roots need replacement. The Service team said no. When I brought the car back a month later rotors were needed. They gave me a very nice price break to make the deal fair. Everyone was professional, had my concerns documented and we came to a good conclusion.
A month ago they put new pads and sensors on. I suspected the roots need replacement. The Service team said no. When I brought the car back a month later rotors were needed. They gave me a very nice price break to make the deal fair. Everyone was professional, had my concerns documented and we came to a good conclusion.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice showroom. Lots of great cars. The best car buying experience I have ever had. Tom did a wonderful job.
Very nice showroom. Lots of great cars. The best car buying experience I have ever had. Tom did a wonderful job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Requested an oil change, one of the car washed and vacuumed, and I have small dots removed from the windshield. Car was not washed and vacuumed, and that could not be removed from the windshield.
Requested an oil change, one of the car washed and vacuumed, and I have small dots removed from the windshield. Car was not washed and vacuumed, and that could not be removed from the windshield.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Overall it was good, but one thing I didn't like is that after specifically pointed out that car is really Dirty and need a good details before it's delivered. It was disappointing looking how it was handled. I have shown it to Zack
Overall it was good, but one thing I didn't like is that after specifically pointed out that car is really Dirty and need a good details before it's delivered. It was disappointing looking how it was handled. I have shown it to Zack
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- Overall experience
- 4.0
- Does recommend this dealer
Jamie is always prompt, kind and helpful! The service at Ferman leaves my car feeling like new!
Jamie is always prompt, kind and helpful! The service at Ferman leaves my car feeling like new!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Robert Chodorowski was kind and attentive, as was the sales manager David Theado. Made the experience seamless, and Kyle from the financial office was also very easy to work with. Id like to extend a thank you to all of these gentlemen. I will definitely look at Ferman BMW again for future vehicles.
Robert Chodorowski was kind and attentive, as was the sales manager David Theado. Made the experience seamless, and Kyle from the financial office was also very easy to work with. Id like to extend a thank you to all of these gentlemen. I will definitely look at Ferman BMW again for future vehicles.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car