Reviews
Outstanding experience with Robert and everyone at Ferman
Outstanding experience with Robert and everyone at Ferman BMW/Mini! I would highly recommend this dealership!
Outstanding experience with Robert and everyone at Ferman
Outstanding experience with Robert and everyone at Ferman BMW/Mini! I would highly recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied with the customer service.
Very satisfied with the customer service. I’m happy to be a new customer. Highly recommend the Fermanbmw of Palm Harbor
Very satisfied with the customer service.
Very satisfied with the customer service. I’m happy to be a new customer. Highly recommend the Fermanbmw of Palm Harbor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick is the best service advisor!
Nick is the best service advisor! I trust this dealership to do the right thing. I’m also a huge fan of the recent renovations and investment in the customer experience.
Nick is the best service advisor!
Nick is the best service advisor! I trust this dealership to do the right thing. I’m also a huge fan of the recent renovations and investment in the customer experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick Hawk was able to help assist me in dealing with a
Nick Hawk was able to help assist me in dealing with a refund from BMW by supplying the paid invoice of the work that was done to my car and BMW would be reimbursing. Very lucky to have a great service representative that I can always count on.
Nick Hawk was able to help assist me in dealing with a
Nick Hawk was able to help assist me in dealing with a refund from BMW by supplying the paid invoice of the work that was done to my car and BMW would be reimbursing. Very lucky to have a great service representative that I can always count on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mario,Joe ,and Joshua did a fabulous job keeping me
Mario,Joe ,and Joshua did a fabulous job keeping me informed about my purchase, and storage of my car before pickup. I would recommend Freman because of their great staff!!!
Mario,Joe ,and Joshua did a fabulous job keeping me
Mario,Joe ,and Joshua did a fabulous job keeping me informed about my purchase, and storage of my car before pickup. I would recommend Freman because of their great staff!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was amazing, and the whole process was super
The service was amazing, and the whole process was super smooth from start to finish. Mary and Alan were really helpful and made sure I understood everything, no hidden stuff or surprises. Aaron kept me finance updated the whole time and made it feel easy and stress-free. I’d definitely recommend them.
The service was amazing, and the whole process was super
The service was amazing, and the whole process was super smooth from start to finish. Mary and Alan were really helpful and made sure I understood everything, no hidden stuff or surprises. Aaron kept me finance updated the whole time and made it feel easy and stress-free. I’d definitely recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car was treated well.
Car was treated well. As was I. Some addtional work was performed, but I didn't feel strong armed into it. Bud Almond was my service representative. The car was treated well. Came back shining, as well. The whole team effort. My GR Supra is happy as am I.
Car was treated well.
Car was treated well. As was I. Some addtional work was performed, but I didn't feel strong armed into it. Bud Almond was my service representative. The car was treated well. Came back shining, as well. The whole team effort. My GR Supra is happy as am I.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New tires and alignment as requested.
New tires and alignment as requested. Good job faster than expected time. Appreciate the uber to mall during wait.
New tires and alignment as requested.
New tires and alignment as requested. Good job faster than expected time. Appreciate the uber to mall during wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service team was amazing and always take care of my
Service team was amazing and always take care of my needs. Supplied a loaner and kept me informed
Service team was amazing and always take care of my
Service team was amazing and always take care of my needs. Supplied a loaner and kept me informed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ferman's has gone above and beyond to take care of me and
Ferman's has gone above and beyond to take care of me and my car. The dealership is about an hour away from me and I have a closer BMW dealership, but I will always go to Ferman's. They've always treated me so well- I don't mind the drive to get better service.
Ferman's has gone above and beyond to take care of me and
Ferman's has gone above and beyond to take care of me and my car. The dealership is about an hour away from me and I have a closer BMW dealership, but I will always go to Ferman's. They've always treated me so well- I don't mind the drive to get better service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair