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Ferman BMW

(9,933 reviews)
Visit Ferman BMW
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2019 state dealer award
View 11 awards
2019 state dealer award 2017 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 602-1891 (877) 602-1891
Used (877) 439-7521 (877) 439-7521
Service (888) 694-5143 (888) 694-5143

Reviews

(9,933 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman BMW from DealerRater.

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The customer service was great Dallas was very helpful he

The customer service was great Dallas was very helpful he went above and beyond The customer service was great Dallas was very helpful he went above and beyond he worked with me and gave me exactly what I was looking for

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good Not today Sal was gracious and kind and

Very good Not today Sal was gracious and kind and provided timely information to me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great overall experience.

Great overall experience. Tom was very helpful and responsive throughout the entire car buying process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service with my MINI so good, my husband bought a

Service with my MINI so good, my husband bought a Countryman that same day! Cesar was GREAT helping me with my MINI and Ryan was so helpful and knowledgeable with the purchase of our new Countryman!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Cesar Teresa and whole crew got my beloved MINI repaired and back on the road quickly and running like new.

I have my tiers and service done at BMW in clear water.

I have my tiers and service done at BMW in clear water. Everyone from the general manager to the service guys were great, professional, best of all the loaner car was ready. More than that, they dropped my car at home too. Thank you guys.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I asked to have a message resolved drove away after 1800

I asked to have a message resolved drove away after 1800 worth new brakes and message still on display!!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A really nice guys and got xxxx done Just seven more

A really nice guys and got xxxx done Just seven more words for survey One word

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All good and quick Natalie was very professional and

All good and quick Natalie was very professional and attentive Thank you, thank you and thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've been going to this dealership for 13 years.

I've been going to this dealership for 13 years. The service is always excellent. My Service Advisor Sal always takes great care of me. Makes it a pleasant experience. The communication with service technicians has always been informative. My sales person Bill is great too. Helped me recently put together my new order for new BMW X5. Highly recommend this specific dealership. From the front of the house to the back, from the Service advisors to the Management its all professional, friendly, and they make it a point to know their clients.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service.

Good service. Roy Landis is always very attentive. He goes out his way to accommodate my car last minute. Always a good experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.