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South Charlotte Hyundai

(1,735 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2016 consumer dealer award

Inventory

See all 24 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
South Charlotte Hyundai is the largest Hyundai dealership in Charlotte for the last 4 years. We take pride in serving shoppers in Charlotte NC and aim to provide the best shopping experience especially for those shopping for new or pre-owned Hyundais in Charlotte. We look forward to helping you find the ideal car for your needs! Both walk-ins and scheduled appointments are available!
More Car. Less Money.

Service center

Phone number (888) 766-5298

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Reviews

(1,735 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Charlotte Hyundai from DealerRater.

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Very nice facility and great customer service.

Very nice facility and great customer service. Very quick and loved the communication that I received during my service visit. Would definitely recommend to anyone

Very nice facility and great customer service.

Very nice facility and great customer service. Very quick and loved the communication that I received during my service visit. Would definitely recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bought my vehicle 3 years ago when they were at their old

Bought my vehicle 3 years ago when they were at their old location. They were the only dealership in my area to have the vehicle I was looking for so I went there and bought it. Didn?t even ask the price, just signed the papers because it was the right vehicle. In 3 years I have put 80k miles on my vehicle. Love the vehicle and Keeley in the service department is great. But now, they don?t have any vehicles for me to look at. I am at the point where I am ready to trade in and trade up but South Charlotte Hyundai doesn?t have any inventory. I would love to get a new vehicle but they don?t have any. So I am going to go shopping elsewhere.

Bought my vehicle 3 years ago when they were at their old

Bought my vehicle 3 years ago when they were at their old location. They were the only dealership in my area to have the vehicle I was looking for so I went there and bought it. Didn?t even ask the price, just signed the papers because it was the right vehicle. In 3 years I have put 80k miles on my vehicle. Love the vehicle and Keeley in the service department is great. But now, they don?t have any vehicles for me to look at. I am at the point where I am ready to trade in and trade up but South Charlotte Hyundai doesn?t have any inventory. I would love to get a new vehicle but they don?t have any. So I am going to go shopping elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Engine went out on my 2015 sonata.

Engine went out on my 2015 sonata. Sheila helped me by finding that the engine was covered by hyundai warranty. They replaced with a new engine at no cost to me. She was very good at keeping me informed during the whole process. Turn over period was very fast. The only gripe I have is my right headlight assemble wasn't working when I got the car back. The tech that installed the engine forgot to hook the light assemble back up, and insisted that the lights were never disconnected.

Engine went out on my 2015 sonata.

Engine went out on my 2015 sonata. Sheila helped me by finding that the engine was covered by hyundai warranty. They replaced with a new engine at no cost to me. She was very good at keeping me informed during the whole process. Turn over period was very fast. The only gripe I have is my right headlight assemble wasn't working when I got the car back. The tech that installed the engine forgot to hook the light assemble back up, and insisted that the lights were never disconnected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I took my 2025 Hyundai Palisade to the South Charlotte

I took my 2025 Hyundai Palisade to the South Charlotte Hyundai tor the 14,000 mile check. Check-in process was excellent and the work was done quickly. AND I got a great car wash!!

I took my 2025 Hyundai Palisade to the South Charlotte

I took my 2025 Hyundai Palisade to the South Charlotte Hyundai tor the 14,000 mile check. Check-in process was excellent and the work was done quickly. AND I got a great car wash!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Unfortunately the inspection could not be completed

Unfortunately the inspection could not be completed because machine was unable to connect with DOTNC system. Service manager, Oliver, kept me informed as services were completed and of the state inspection problems.

Unfortunately the inspection could not be completed

Unfortunately the inspection could not be completed because machine was unable to connect with DOTNC system. Service manager, Oliver, kept me informed as services were completed and of the state inspection problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrible customer service.

Terrible customer service. I am convinced I was sold a lemon. Went to complain about a safety issue. Showed both a picture and video of the message I was getting. Absolutely no empathy. Was even blamed for the issue. In case i forgot, i just purchased this vehicle less than 2 months ago. Definitely contemplating lawsuit. Will NEVER touch a Hyundai ever again. Will also report to the BBB.

Terrible customer service.

Terrible customer service. I am convinced I was sold a lemon. Went to complain about a safety issue. Showed both a picture and video of the message I was getting. Absolutely no empathy. Was even blamed for the issue. In case i forgot, i just purchased this vehicle less than 2 months ago. Definitely contemplating lawsuit. Will NEVER touch a Hyundai ever again. Will also report to the BBB.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Seven-month-old car was damaged during the repair, but

Seven-month-old car was damaged during the repair, but dealership was professional and accepted responsibility to fix the body damage. Facility was attractive and functional for visitors.

Seven-month-old car was damaged during the repair, but

Seven-month-old car was damaged during the repair, but dealership was professional and accepted responsibility to fix the body damage. Facility was attractive and functional for visitors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a great experience at South Charlotte Hyundai while

I had a great experience at South Charlotte Hyundai while servicing my vehicle. The staff was friendly, professional, and kept me informed every step of the way. They completed the work in a timely manner and made the entire process smooth and stress-free. Highly recommend their service department!

I had a great experience at South Charlotte Hyundai while

I had a great experience at South Charlotte Hyundai while servicing my vehicle. The staff was friendly, professional, and kept me informed every step of the way. They completed the work in a timely manner and made the entire process smooth and stress-free. Highly recommend their service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service, professional and fast.

Excellent service, professional and fast. Did not have to wait long. Personnel very courteous. Waiting facilities comfortable, good coffee. Pleasantly impressed. Very satisfied with Hyundai.

Excellent service, professional and fast.

Excellent service, professional and fast. Did not have to wait long. Personnel very courteous. Waiting facilities comfortable, good coffee. Pleasantly impressed. Very satisfied with Hyundai.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pricing from portal to schedule vehicle for service to

Pricing from portal to schedule vehicle for service to dealership was not correct. Dealership charged a higher rate and did not completely honor their online prices.

Pricing from portal to schedule vehicle for service to

Pricing from portal to schedule vehicle for service to dealership was not correct. Dealership charged a higher rate and did not completely honor their online prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (704) 912-0331 to share more details about your visit so we can make things right.

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