Reviews
I recently had my engine replaced at South Charlotte
I recently had my engine replaced at South Charlotte Hyundai and returned for a follow-up visit. The technician re-cycled/reset the vehicle and explained that after an engine replacement, the car needs time to relearn driving patterns and sync back up with the existing transmission. I?ve been coming here for my service needs, and the team is always helpful, warm, and welcoming. They consistently take the time to explain things clearly and make the process feel less stressful. That level of professionalism and customer care is why I continue to trust them with my vehicle.
I recently had my engine replaced at South Charlotte
I recently had my engine replaced at South Charlotte Hyundai and returned for a follow-up visit. The technician re-cycled/reset the vehicle and explained that after an engine replacement, the car needs time to relearn driving patterns and sync back up with the existing transmission. I?ve been coming here for my service needs, and the team is always helpful, warm, and welcoming. They consistently take the time to explain things clearly and make the process feel less stressful. That level of professionalism and customer care is why I continue to trust them with my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Life is good and our Santa Fe is good too love the
Life is good and our Santa Fe is good too love the interior and rides nicely. When we purchase our next vehicle, we?ll get the Santa Fe.
Life is good and our Santa Fe is good too love the
Life is good and our Santa Fe is good too love the interior and rides nicely. When we purchase our next vehicle, we?ll get the Santa Fe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Harry, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
I've always experienced great customer service when
I've always experienced great customer service when getting my vehicle serviced. A special Thanks to Sheila my service advisor for her excellent customer service!!
I've always experienced great customer service when
I've always experienced great customer service when getting my vehicle serviced. A special Thanks to Sheila my service advisor for her excellent customer service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Monita, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WANTED TO START SERVICE DEPT RELATIONSHIP WITH HYUNDAI OF
WANTED TO START SERVICE DEPT RELATIONSHIP WITH HYUNDAI OF SOUTH CHARLOTTE!! HOWEVER, AFTER A SERVICE MISDIAGNOSED AND $8000 DOLLARS LATER, MY CAR HAD THE SAME PROBLEM IT DID WHEN I LEFT IT THERE!! I HAVE LEFT TWO REVIEWS WITH REQUEST FOR GM OR OWNER TO CONTACT ME?? NO APOLOGIES FROM THEIR STAFF OR SERVICE MGR?? VERY UNPROFESSIONAL BUSINESS AND WATCH OUT FOR OVER CHARGES!! A ZERO REVIEW IS WARRANTIED THIS TIME!!
WANTED TO START SERVICE DEPT RELATIONSHIP WITH HYUNDAI OF
WANTED TO START SERVICE DEPT RELATIONSHIP WITH HYUNDAI OF SOUTH CHARLOTTE!! HOWEVER, AFTER A SERVICE MISDIAGNOSED AND $8000 DOLLARS LATER, MY CAR HAD THE SAME PROBLEM IT DID WHEN I LEFT IT THERE!! I HAVE LEFT TWO REVIEWS WITH REQUEST FOR GM OR OWNER TO CONTACT ME?? NO APOLOGIES FROM THEIR STAFF OR SERVICE MGR?? VERY UNPROFESSIONAL BUSINESS AND WATCH OUT FOR OVER CHARGES!! A ZERO REVIEW IS WARRANTIED THIS TIME!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (704) 912-0331 to share more details about your visit so we can make things right.
process was easy and fast was i was in and out in no time
process was easy and fast was i was in and out in no time .. my rep was great to work with
process was easy and fast was i was in and out in no time
process was easy and fast was i was in and out in no time .. my rep was great to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
South Charlotte Hyundai has been a great place to not
South Charlotte Hyundai has been a great place to not purchase a car; also to have my car serviced. They take great care, inform me when to come in, explain repairs or maintenance carefully and are cost effective with repair work. I highly recommend this dealer and service department.
South Charlotte Hyundai has been a great place to not
South Charlotte Hyundai has been a great place to not purchase a car; also to have my car serviced. They take great care, inform me when to come in, explain repairs or maintenance carefully and are cost effective with repair work. I highly recommend this dealer and service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Had a good experience.
Had a good experience. Got just the right car! It was clean and ready to go. Even got an oil change voucher. Nice work Hyundai!
Had a good experience.
Had a good experience. Got just the right car! It was clean and ready to go. Even got an oil change voucher. Nice work Hyundai!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robert, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I am satisfied for service.
I am satisfied for service. Everything was very good..She was very helped me,explained everything. Thanks You so much Makenna.Have a nice day
I am satisfied for service.
I am satisfied for service. Everything was very good..She was very helped me,explained everything. Thanks You so much Makenna.Have a nice day
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Gave me great price on vehicle, good offer for my trade
Gave me great price on vehicle, good offer for my trade in Delivered on time. Very happy with warranty I was treated like family. Love the truck !
Gave me great price on vehicle, good offer for my trade
Gave me great price on vehicle, good offer for my trade in Delivered on time. Very happy with warranty I was treated like family. Love the truck !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bruce, we are so happy to read such a great review about South Charlotte Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.
I always have a great experience here.
I always have a great experience here. The customer service is top tier. I definitely recommend this place.They keep you informed on what?s going on with your vehicle.
I always have a great experience here.
I always have a great experience here. The customer service is top tier. I definitely recommend this place.They keep you informed on what?s going on with your vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Natasha, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
