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Sales Closed
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.9
60 lifetime reviews.
  • A Great Service Department in Statesboro

    The young woman, whose name I cannot recall (maybe Denise?), never surprises us with the final bill. I've never had an extra charge for a part ...

    Dealer Response

    Capt'n D - we're happy to hear how positive your visits with our service department have been! We appreciate the great feedback.


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    The young woman, whose name I cannot recall (maybe Denise?), never surprises us with the final bill. I've never had an extra charge for a part that I did not know was faulty. If the technician back in shop spots a potential problem, she insists on allowing the customer to make the call, whether it is the number of miles of tread left on a tire, or the life expectancy of a weak battery or a dirty or a clogged cabin air filter, in which case she will bring it to the customers' waiting area and show us the actual filter, and offers to brush it off, but to anticipate spending around $30-$40 next time my wife or I bring the Camry hybrid in for service. What makes the service so good is the hard-working and busy manager's calmness and obvious gratitude for our using her department regularly, which we have done for most of the warranty period and well beyond, since we purchased the neat, new hybrid in 2012. Her contagious good will permeates the staff who work with her – a man and another woman. So this is one reason we say that Franklin Toyota has a great service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Capt'n D - we're happy to hear how positive your visits with our service department have been! We appreciate the great feedback.


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  • "Great Buying Experience"

    overall great buying and Learning experience . Real memorable moment . The staff was well knowledgeable in their field. sales person ( Mr. Jeremy)

    Dealer Response

    Thanks for the five star feedback! Customer satisfaction is our number one priority and we're glad to hear you had such a great buying experience ...


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    overall great buying and Learning experience . Real memorable moment . The staff was well knowledgeable in their field. sales person ( Mr. Jeremy)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the five star feedback! Customer satisfaction is our number one priority and we're glad to hear you had such a great buying experience with us.


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  • New car shopping

    Loved everything about this dealership!! Wonderful people! Mr. Donnie Hicks, our salesman, with the assisstance of Mr. Reese Spivey, the G.M. Of F...

    Dealer Response

    So glad to hear that, Brandi. We appreciate your business and this fantastic review!


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    Loved everything about this dealership!! Wonderful people! Mr. Donnie Hicks, our salesman, with the assisstance of Mr. Reese Spivey, the G.M. Of Franklin Toyota did an outstanding job making this experience a wonderful one!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    So glad to hear that, Brandi. We appreciate your business and this fantastic review!


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2009

Franklin Toyota is one of the leading certified Toyota Dealers in Statesboro, Georgia. We have an extensive car inventory new, used, and certified used Toyota cars. We invite you to come to our dealership today.

""Come see us, we will save you money!""