New Country Motor Cars

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
351 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 13, 2020

    The service was super fast. The workers was awesome and the show room and waiting area top-notch. A for overall ratings. And I love my new Benz.

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  • 5.0 out of 5
    January 14, 2020

    I loved the whole experience at New Country Motors from start to finish! Ron Bonner, who first reached out to me on the phone, was wonderful! He has just... the right amount of kindness combined with professionalism. And when I met him, he was even more perfect than I had anticipated. The whole process, including Todd Meriwether in finance, individuals pointing out snacks, etc., Dani on the phone after I reached home and realized that I’d left my garage door opener in my Lexus which they had returned and Cherif on the phone and email for one more detail. They were so kind to retrieve my opener and overnight it to me at no charge! I felt taken care of through out the entire sales process and have told my children about it for business case studies. Having had many luxury cars, I can say unequivocally that this was the best such experience for me ever! Elizabeth

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  • February 7, 2018

    This was my first purchase of a Mercedes Benz and I must admit I had the most patient salesperson one could ever ask for. I test drove 3 vehicles changing... my mind each time because each car had something to offer so I would advise anyone purhasing a car from New Country come with an idea of what you really want because there are too many and I say too many great choices to chose from. My experience with Vernon Leftrigde aka my SME Subject Matter Expert took his time and knowledge of the cars and made me feel like the world was at my feet great job Vernon. I highly recommend coming here the entire staff from start to finish really invest in you because they know the investment your making in this top of the line car is worth your money and time. After picking up my car I feel like I need another one thanks GM, Financial Mgr and of course Mr. Leftridge keep up the great work see you in three years I should be ready for another great car!!!!

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    Dealer Response

    Our goal is to create an enjoyable experience and it seems as if we accomplished it! Welcome to our New Country family!!

  • 5.0 out of 5
    November 20, 2019

    As always, Ron Chwalek is the best! Tire pressure issues bring me in to New Country and Ron takes care immediately! He is the ultimate professional,... gracious, knowledgeable and always dealing with a smile!

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  • 5.0 out of 5
    November 20, 2019

    Mr. Ron Chwalek is pleasant, efficient, and always courteous when greeting customers...despite how very busy the dealership is! His repairs are quick and... done well. I have been a customer for ten years, and he is always consistent.

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  • 5.0 out of 5
    October 25, 2019

    Rob Chwalek provides outstanding “drive in and out” quick service needs. Brought my E300 to Ron so he could synch up my new iPhone to the vehicle and I... was in and out in 10 minutes. Same with tire inflation issues I’ve come in for. He makes you feel welcome and valued and takes care of everything with a smile.

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  • 5.0 out of 5
    October 2, 2019

    A shout out to Cherif for taking care of my Wife's purchase of her Cabriolet and repairs done to my E400 Coupe. This dealership treats you like family.... Every time we enter the building, the staff recognizes us, shakes our hands, and continually thanks us for our purchases. In our opinion, there is no other Mercedes Benz dealership that can compare. We appreciate their thoughtfulness and will definitely buy our next Mercedes from New Country. I highly recommend this dealership! Regards, Ann and Mike Parnagian Vernon, Ct

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  • 5.0 out of 5
    November 20, 2018

    Huge shout out to Mohamed, Steve, Cherif and the entire staff at New Country Motor for the EXCELLENT Customer Service my husband & I received. Thank you... for such a such a wonderful experience and becoming our friends. Steve & Lona Barone

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  • 5.0 out of 5
    October 10, 2018

    Once again, I arrive somewhat stressed with a tire pressure problem and once again, as always, Ron immediately reassures me all will be taken care of within... minutes and that is always the case! He is the most gracious, friendly, calming and professional person dealing with the public! Can't imagine New Country Motors without his presence!

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  • 5.0 out of 5
    September 22, 2018

    It’s akways a pleasant being greeted by Ron once you pulled in the service center. With his calm, friendly demeanor eased my stress when my tires need... some air. First Class Service every time. You’re the best Ron! MBA is lucky to have you.

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    Dealer Response

    Having a warning light display on your dash can be stressful, we are delighted we could comfort you and "get you back on the road"!

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