Dorian Ford Inc

4.6
(475 reviews)
Visit Dorian Ford Inc
Sales hours: 9:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed

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New (586) 630-3157 (586) 630-3157
Used (586) 630-3360 (586) 630-3360
Service (586) 630-3131 (586) 630-3131

Inventory

See all 478 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2015.
Visit Dorian Ford for the BEST price and selection of new Ford vehicles and used vehicles in the Detroit and suburban area.

Since 1964 Mike Dorian Ford has been family owned and operated. We take a personal interest in our customers and our success depends on it.
Get So Much More For So Much Less at Dorian Ford! Located on Gratiot between 15 & 16 Mile Rds in Clinton Twp.

Service center

Phone number (586) 630-3131

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.6
(475 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

The service here is a joke.

The service here is a joke. My mother took her Ford Edge to get air put in her tire and ended up with them (Jeff) trying to charge her 880 bucks for some new tires and then when she told them she can't afford to pay that right now they took the tires off and put the old ones back on, then charged 100 bucks for their service on the tires SMH.....These people prey on the elderly and it's pitiful, so be careful and take care of your elders when you can.

1.0

The service here is a joke.

The service here is a joke. My mother took her Ford Edge to get air put in her tire and ended up with them (Jeff) trying to charge her 880 bucks for some new tires and then when she told them she can't afford to pay that right now they took the tires off and put the old ones back on, then charged 100 bucks for their service on the tires SMH.....These people prey on the elderly and it's pitiful, so be careful and take care of your elders when you can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello. We're sorry your mother didn't have the best experience with us. We asked her if she wanted new tires and she said yes and after telling her the price we happily took the new tires off for her. We're sorry about the miscommunication. Please contact our Service Manager, Chris Schultz, at (586) 840-1089 so we can make this right.

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5.0

We experienced awesome customer service!

We experienced awesome customer service! Thank you, Mike, Mark and entire team at Dorian Ford. We love the new Ford Bronco.

5.0

We experienced awesome customer service!

We experienced awesome customer service! Thank you, Mike, Mark and entire team at Dorian Ford. We love the new Ford Bronco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Jward. Thank you for taking the time to leave us a great 5 star review! We are so happy to hear about your excellent experience with Mike and Mark. We're always here and happy to help. Thanks again and safe travels!

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5.0

I have been dealing with Roy Matthews for many years and

I have been dealing with Roy Matthews for many years and am very pleased with his service.

5.0

I have been dealing with Roy Matthews for many years and

I have been dealing with Roy Matthews for many years and am very pleased with his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, jimmauch. Thank you so much for taking the time to leave us a great 5 star review! We're so happy to hear about your excellent experience with Roy. We are always here and happy to help. Thanks again and safe travels!

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5.0

Just purchased a 2024 Maverick Hybrid from Doug H.

Just purchased a 2024 Maverick Hybrid from Doug H. He was very helpful a d made the process super easy! Can't say enough good things about the Dorian sales team.

5.0

Just purchased a 2024 Maverick Hybrid from Doug H.

Just purchased a 2024 Maverick Hybrid from Doug H. He was very helpful a d made the process super easy! Can't say enough good things about the Dorian sales team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, MBQ74. Thank you for taking the time to leave us a wonderful 5 star review! We're so pleased to hear about your excellent experience with Doug. We're always here and happy to help! Thanks again and safe travels!

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5.0

They were professional , competitive and delivered great

They were professional , competitive and delivered great service throughout the car buying process. Would highly recommend.

5.0

They were professional , competitive and delivered great

They were professional , competitive and delivered great service throughout the car buying process. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, jsbrian22. Thank you for taking the time to leave us a wonderful 5 star review! We're so pleased to hear about your excellent experience with us. Thanks again and safe travels!

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5.0

My salesperson Colette did a great job finding me a car.

My salesperson Colette did a great job finding me a car. We completed a lot of this over the phone. She made sure everything was ready when I got there. I was in and out quick. She even drove the car to my house since I didn't have anyone to follow help me get the new car home.

5.0

My salesperson Colette did a great job finding me a car.

My salesperson Colette did a great job finding me a car. We completed a lot of this over the phone. She made sure everything was ready when I got there. I was in and out quick. She even drove the car to my house since I didn't have anyone to follow help me get the new car home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hello, Chris. Thank you so much for taking the time to leave us a wonderful 5 star review! We're so pleased to hear about your excellent experience with Colette. We're always here and happy to help. Thanks again and safe travels!

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5.0

My husband and I had a great experience with Chris.

My husband and I had a great experience with Chris. He thoroughly explained all of our options and gave us time to weigh different lease/purchase scenarios. Such a smooth process. We will continue to be repeat customers of Dorian Ford.

5.0

My husband and I had a great experience with Chris.

My husband and I had a great experience with Chris. He thoroughly explained all of our options and gave us time to weigh different lease/purchase scenarios. Such a smooth process. We will continue to be repeat customers of Dorian Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, SD. Thank you so much for taking the time to leave us a wonderful review! We're so pleased to hear about your excellent experience with Chris! We're always happy to help. Thanks again and safe travels!

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5.0

Last Week I picked up a 2023 escape from Dorian Ford in

Last Week I picked up a 2023 escape from Dorian Ford in Clinton Township. The salesman, Doug, Hawkins, was professional, courteous, and helpful. Next Time I lease a car it will be from Dorian Ford and Doug.

5.0

Last Week I picked up a 2023 escape from Dorian Ford in

Last Week I picked up a 2023 escape from Dorian Ford in Clinton Township. The salesman, Doug, Hawkins, was professional, courteous, and helpful. Next Time I lease a car it will be from Dorian Ford and Doug.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Lenodge. Thank you so much for taking the time to leave us a wonderful 5 star review! We're so pleased to hear about your excellent experience with Doug. We're always happy to help. Thanks again and safe travels!

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5.0

Colette was amazing and didn't waste any of our time.

Colette was amazing and didn't waste any of our time. I would definitely return to Dorian Ford for future purchases/leases.

5.0

Colette was amazing and didn't waste any of our time.

Colette was amazing and didn't waste any of our time. I would definitely return to Dorian Ford for future purchases/leases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Jeff. Thank you so much for leaving us a wonderful 5 star review! We're so pleased to hear about your excellent experience with Colette. We're always happy to help. Thanks again and safe travels!

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5.0

Great service, took their time with me.

Great service, took their time with me. Answered all my questions. they were very friendly and knowledgeable. We went through all my options.

5.0

Great service, took their time with me.

Great service, took their time with me. Answered all my questions. they were very friendly and knowledgeable. We went through all my options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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