Reviews
A+ experience. They purchased my 2015 Dodge Viper and it...
A+ experience. They purchased my 2015 Dodge Viper and it was a smooth easy transaction. Accepted their offer, transport arrived in 2 days and they overnighted my check. Communication was excellent with very quick responses all times of the day. Highly recommend! Will definitely use them in the future for buying or selling.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ferrari Purchase NIGHTMARE
I am a real customer so you need to read this. I purchased a ferrari 360 in December 2020. Please read the BBB page of this business to view my complaint along with others filed against this business. As an internet customer from San Francisco, I received my ferrari from them with shipping damage, mechanical damage and missing items. I did not expect a perfect car. I expected a drivers condition 20 year old car. I received a car with major cosmetic damage and a car that wouldn't pass smog. In California if you don't pass smog you can't driven or register the car. Once I received the car to my home, I had to wait 3 more months just to be able to drive it. This is becoming a nightmare. I paid for a PPI arranged by Marshall Goldman and Enclosed Trailer Shipping arranged by Marshall Goldman. I expected the 5-star experience and left with 0-star experience. 4 months later, I am still owed a missing ferrari key as well as reimbursement for mechanical work. The car arrived with a check engine light and I was instructed by Arthur Knight to keep driving it until it went away. Driving the car around didn't magically make the check engine light go away. Manager Danny Baker accused me of making false claims even though I provided irrefutable proof. After months of stringing me along, saying they would take care of me, they finally come back with the answer of your sale was AS IS. Translation: too bad you're on your own, buyer beware. I am writing this review in May 2021, 4 months after the purchase date, so obviously being able to work out a solution directly with this business did not happen. Be very careful with this dealership. once the car is in your possession their hands are washed. They are done with you. If you see any issues send the car back and don't sign for it. If my friends or family asked me my opinion on this dealership, I say don't buy from them at all. There are plenty of other dealerships. If you want to know more specifics, there are more details in the BBB website and my YouTube channel robchiang31
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ferrari fever
Richard handed this deal perfectly. My newly purchased 488 spider is great. Thanks for your help and knowledge.I will send my friends your way. Kyle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe helped me buy my dream Porsche - 911 Turbo S. Very...
Joe helped me buy my dream Porsche - 911 Turbo S. Very easy to work with, no sales tactics or gimmicks and he was ALWAYS quick to respond to texts, calls and email. Very professional, highly recommend Joe and Marshall Goldman if you are searching for your dream car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a $433,000.00 2019 Lamborghini Aventador....
Bought a $433,000.00 2019 Lamborghini Aventador. Communications with RJ my salesman were good and car was delivered from California to Michigan promptly. The pictures advertizing the car showed 2 key fobs. Upon delivery one of them turned out to be a dummy that was really just a dealer promo handout the you could plug into a USB and upload photos on. Now any car owner needs a backup set of keys or you're inviting disaster. The owner of the dealership was supposedly good friends with the prior owner. He was going to contact him and get the second key fob for car. I called them 5 times about this and talked to RJ and Dan in sales and also emailed RJ. They never called me back and never even emailed me back. It's been about a month now and clearly they are not taking care of this issue. The fobs cost about $1600 for this car. This car was advertised with pictures showing two key fobs. I call this really poor customer service. I own a number of exotic cars and I know for sure I will never deal with Marshall Goldman again if this is how they treat a customer who spent nearly half a million dollars. Oh and this is the first negative review I have ever left for any business. R Radinski
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Shopping for a Bentley
Fernando - prompt in returning calls and emails even after hours Very knowledgeable, excellent communication skills, Thank you would not hesitate to do business with MGMS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great place.....Great cars.....Great people
Was shopping for a used exotic and this place is the best. I worked with Joe Levak and the process was easy and quick. Could not be happier
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
ZIP TIES ON A MCLAREN?
How does a high end DEALERSHIP sell a 300k car with zip ties and not take responsibility and not call the buyer back. GO SOMEWHERE ELSE. THIS IS DISGUSTING. THERE WAS 30K IN DAMAGE TO THE BOTTOM OF THE CAR. THEY MUST HAVE KNOWN. THIS IS CRIMINAL.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Broken Mclaren
Worst Dealership, Dealership sells broken cars!!! Search you tube speed phenom “Broken Mclaren”
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Worst dealership, dishonest, Sold YouTube user, “speed...
Worst dealership, dishonest, Sold YouTube user, “speed phenom” a broken Mclaren held together with zip ties. Search YouTube broken Mclaren, Speed Phenom before buying anything from this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car