Reviews
Purchased a car from out of state. Excellent transaction,...
Purchased a car from out of state. Excellent transaction, prompt and courteous communication made this long distance purchase work well! Jason's initiative made this all come together.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jason and the rest of our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net
Great service! I was in and out quickest car buy ever!...
Great service! I was in and out quickest car buy ever! Scott was straight to the point with everything! I will be back for another car soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net
I no longer have any confidence in the service...
I no longer have any confidence in the service department. I had my 2014 Escape towed in because smoke/steam, that smelled like coolant, was coming out of the exhaust. I told the service advisor that the low coolant message had been coming on and I was adding coolant, there was also an intermittent #4 cylinder misfire. Long story short, I paid them $500 for a heater hose replacement and coolant flush, which I was not informed that the cooling system was going to be flushed, I saw it on my bill. I declined the $200 estimate for 2 spark plugs to be replaced, the miss only happened when the low coolant message came on. Three weeks later, low coolant message comes on. I take it back in and they can't find anything so they purge the cooling system and I'm on my way. Another three weeks go by and the message comes on again, and the miss is so bad that the check engine light is flashing. This time they give me an estimate to replace another hose and replace all four spark plugs. I don't think I'll ever go back again. Very disappointed.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net
Great place to buy a car. They made everything as easy as...
Great place to buy a car. They made everything as easy as possible. Everyone at the dealership makes you feel at home and makes the car buying experience an exciting!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net
Everyone at the dealership is extremely kind and...
Everyone at the dealership is extremely kind and welcoming. Never felt pushed to buy. They are very transparent and give you the best deal from the beginning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net
Beyond Expectations
The staff at Green Ford made my vehicle purchase seamless and without issue. They all have a genuine and sincere appreciation for customers. They went well beyond my expectations during my two visits to the dealership to assure my shopping experience was top notch. The customers are treated with great respect, well informed and always with a smile. They took time to drive me home after agreeing on my trade and even sent a driver to pick me up when my new car arrived the very next morning! My vehicle purchase could be described as my “Dream Car”, let the staff at Green Ford make your dreams come true!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We truly appreciate your business and congratulations on your new vehicle! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net
Excellent service experience
Working with Fulton Arrington was truly great. We had numerous conversations and he totally understood the problem and followed through on everything he said. After dealing with two other Ford dealers in the N. Atlanta area, Greene appears to be the only one with all the required Ford service skills.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, Thank you for taking the time to share your thoughts on working with Fulton and our team here at Greene Ford. We're glad to hear we delivered such a great experience! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net
New Ford F-150
Thanks for having the exact truck that I wanted at a SUPER price. Can’t say enough to about my salesman, Matt Neff. It was a pleasurable experience! Too bad Ford Motor Company could not deliver the accessories I wanted to purchase in a timely manner. Looking forward to next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Greene Ford Company! Congrats on your new purchase, and let us know if we can be of any more assistance! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net
Greene Ford
Greene Ford provided excellent customer service. They were very knowledgeable about what my car needed and didn't try to get me to purchase unnecessary service. I would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Emileigh, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Aaron and our team, and we look forward to working with you again. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net
Alex was amazing! He went above and beyond to help me...
Alex was amazing! He went above and beyond to help me decide on the car I wanted. I had been searching and disappointed multiple times prior to this, driving hours to get somewhere and the car not be what I thought. He went and took the pictures and videos I asked for to show me the vehicle DID have the specifications I was looking for. I did not want to be disappointed again since I was driving six hours. Best service I have ever received during a car search and any kind of sales honestly! If you’re searching for a vehicle, hit up Alex because he will help you without any feelings of dishonesty or that you’re getting taken advantage of!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Madison, for taking the time to share your thoughts on working with Alex and the rest of our team. We're glad to hear we delivered such a great experience! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net