Skip to main content

Hayes Chrysler Dodge Jeep RAM - Gainesville

(1,275 reviews)
Visit Hayes Chrysler Dodge Jeep RAM - Gainesville
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (470) 798-0870 (470) 798-0870
Used (866) 277-1231 (866) 277-1231
Service (470) 798-0023 (470) 798-0023

Reviews

(1,275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hayes Chrysler Dodge Jeep RAM - Gainesville from DealerRater.

Want to share your experience with this dealership?

Write a review

Another great purchase with Hayes

This is our third van we have purchased from Hayes. As with the other times, they did everything possible to get the deal done. We always have been treated well, and will be coming back for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank You Hayes Dodge in Gainesville, Ga

I was in the market for a particular car and on Monday morning I was contacted by the dealer that the car was still available. Vince Mercardante was my Sales Consultant and did a great job to help me get into my dream car. They worked with me because my credit score wasn't that great and was still able to help me with my situation. If you ever go to Hayes in Gainesville ask for Vince Mercardante he is a great guy and very good at his profession. The whole staff at Hayes are very nice people and if you are in the market for used or new car try them out because you will not regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jeep service

Issues were taken care of promptly and courteously and i will continue to use dealership for my business. Brian was very polite and professional, would refer him in the future to others. Chris the technician took very good care of my Jeep to make sure the problem was resolved to my satisfaction and safety. Thank you, Leslie Buffington

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

HAYES s

I have dealt with a lot of dealerships over the past 30 years being a salesperson for NAPA and HAYES is by far one of the best and most professional dealers I have ever seen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Worth the drive from Savannah to Gainesville!!

When it comes to buying a vehicle, Matt Eberhart was the best I have ever worked with. We corresponded through text and phone and had worked out most of the particulars before arriving. When my wife and I pulled up to the dealership, the truck was already pulled up front. It made the 4.5 hr. ride from Savannah to Gainesville, worth buying a vehicle from him. I look forward to buying my next car from him!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service

Good service in and out....with a smile, they make you feel like their only customer

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Matt Eberhart best salesman ,& most wonderful person ever!!

Matt is the most wonderful person & salesman at Hayes in Gainesville, Buying a vehicle from him is a very pleasant experience. He goes out of his way to help any way he can, whenever he can. we have bought 4 vehicles from him in 4 years, each one was a pleasant experience!!!!!!!!!! JOHN & JEAN HUMPHRIES

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Dealership

I went to MOG Chrysler Jeep before going to Hayes in Gainesville, bad mistake. So happy I decided to try another dealership and it was Hayes in Gainesville. I can't say enough about the staff. Justin was our salesman and he was very professional, honest and didn't haggle with us. He made it buying a car so easy. He went above and beyond make sure I was a satisfied customer. The financing staff was great and very easy to work with, loved the lady who did my final paperwork (can't remember her name) but was so sweet and she didn't pressure me into anything. I would highly recommend going to thus dealership to purchase your next vehicle, you will be glad you did. Ask for Justin, he is awesome!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

RIGHT DEALERSHIP TO GO TO

AWESOME CUSTOMER SERVICE EXPERIENCE MADE BUYING PROCESS SMOOTH AND SIMPLE AND FELT APPRECIATED. I LOOK FOWARD TO COMING BACK AND RECOMMENDING FOR FUTURE PURCHASES TO FAMILY AND FRIENDS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience!!!!!!!!!

I'm a retired teacher. Ted was the best salesperson that I have ever met. He didn't beat around the bush and I drove away with the truck that fit my budget and my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.