Reviews
Service repair
I've always had a great experience when I come to the repair shop. They are always courteous and prompt. Their shuttle service was able to get me to work on time and was extremely prompt in picking me up as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience!
This was by far the best car buying experience I have been through. Vince was so nice and helpful. I would highly recommend him and will be a repeat customer when I'm ready to buy another Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful!
I just bought the Wrangler of my dreams!! I want to say thank you to Tracy Bryan for helping me through the whole process! She was very helpful, knowledgeable and professional! I would definitely recommend Tracy as your salesperson!! The sales manager Kevin that I worked with also was very knowledgeable and professional! He made the whole experience very easy and stress free!! I would definitely recommend Hayes in Oakwood to anyone looking to buy a new/Used vehicle!! Great staff and customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr Randy Prince
Process a little slow, took several minutes before someone offered help.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Smooth and great customer service
Erika Wilkinson was very professional and right off the bat she built a relationship before she tried to sell a truck. To me that's what makes a good salesman/lady, to build trust and then go above and beyond to make the sale. Thanks A lot Erika God bless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Jeep
This is our 5 th vehicle from Hayes. Tracy Bryan was awesome to work with on the jeep. I told her what I was looking for and price range and she gave us options and helped us get the jeep we wanted. She went above and upon to make sure we were satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience working with both Tracy and Shawn Evans
They were very helpful. We were looking for something to tow four down behind our motor home. They knew which vechickes would fill our need and which ones would not
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people
I sold a vehicle to Hayes several months ago and they were my first choice when it came time to purchase. Vince made the entire transaction easy and even enjoyable. I would certainly go back in the future. Ruben Jimenez was unlike most finance guys at a dealership. He was quick and understood my needs. He did a great job as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to work with. Friendly staff.
I gave a high rating because I appreciated the treatment I received from the salesman, Erika Wilkerson. She was very informative and answered all my questions. She was also patient as I looked for a car for my family. Great job!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
My experience at Hayes was stress free and the customer service was amazing! After spending the day at several other car dealerships it was refreshing to finally end up at Hayes! Ritch was very helpful and got me into a new car, can not say better things about this place!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car