Coliseum Lexus of Oakland

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    October 5, 2020

    Went to buy a used car. Had just the car I wanted. Sales person Miles was great. Very helpful, professional, easy to deal with. However, the car was... considerably more than the exact car at a different dealership. And even though it was a used Lexus, Coliseum Lexus had not certified it but the other dealership did certify theirs. I believe MIles tried but his manager would not compete with the other dealers' price. And I did prefer getting a Lexus certified car. The dealership facility was very nice, very clean, extra precautions due to Covid. Did not feel at all unsafe. I really wanted to buy the car from Miles because he was awesome- but could justify paying higher price for their car when it was not even Certified.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    July 14, 2020

    HEALTH WARNING – Last week I took my car to Lexus of Oakland for service and they disinfected the interior of my car with 5 to 6 seconds of a heavy-duty... electrostatic spray. They neither asked for my permission or gave me any notice ahead of time. When I asked what it was, I was told it was just disinfectant, but when I opened the door to check I was overwhelmed by the fumes and became violently ill after returning home. I have emailed the general manager three times over the past five days, explained what happened and asked for the name of the product they are using, but they have failed to respond. I just want to warn everybody that I’m concerned Lexus of Oakland is using a potentially toxic product inside everyone’s vehicles, that has not been approved by the EPA for use with COVID-19 and that whatever it is may be causing harm.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • May 5, 2018

    Wonderful. The dealership is located in convenient location and sales peoples are very nice and helpful. I will come back again to purchase another car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    March 6, 2019

    Went to this dealer on two separate occasions and left unsatisfied each time—last time damage was pointed out and dealer stated he did not know car was... damaged even though clearly an accident- then tried to upsell me into another car—buyer beware-make sure you look your car over well before buying it!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2018

    The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to... know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    January 17, 2017

    Contacted them multilple times via email, text and voicemail. Did not receive a response. I made an offer for a vehicle and no one even entertained me.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2016

    We saw 2015 RX 350 on line and came in to meet Jessica. Very professional and efficient. Quickly gave us an offer on our old car and deal was made. No... unexpected charges or fees. All very smooth altho the number of sheets of paper we had to sign was overwhelming.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2016

    Happen to visit Coliseum Lexus of Oakland. We were greeted by the sales representatives. The Sales person showed different models of Lexus car and gave... us detail of each. We chose to buy Lexus RX350 because of the features and shape. It was very hard to negotiate the price with the Sales person. Eventually we agreed to one price and purchased the vehicle.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 1, 2016

    Great Dealership. Ed the sales Manager is the reason we continue to buy cars there. Paul H the service manager was very helpful

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2016

    Highly recommended, staffs atevery friendly and helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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