Eskridge Lexus of Oklahoma City

My salesman Earle Twigg is the type of person who makes you a repeat customer; which I am. He treats you like you have known him for years. He is a very honest person who you can trust whether you are purchasing a new Lexus or an older auto and he gives you outstanding service either purchase. Always has a smile and will go the extra mile making sure you are a satisfied customer. I would recommend this dealership to friends and family.

Great experience! Earle was fantastic and so was the finance gentleman in used cars!

I was here to buy a used BMW and even though it was not a Lexus, the car was inspected thoroughly and conditioned extremely well. The buying experience and customer service was top notch - nothing missing and overall a great experience.

I had an excellent experience with Lexus dealership!! Nathan Gardner was knowledgeable, professional and not overly aggressive which is important to me. I love the relaxed atmosphere! Mr. Segal was also was wonderful and patient as he explained all the car features to me. I appreciated his expertise and knowledge. All in all it was a positive experience!

A very good experience. Good customer service. Friendly

My experience with Eskridge Service over the last 12 years has been nothing but exceptional! I attribute my good experience with Service Adviser Rick French. Rick has always been courteous and professional. I have the utmost trust in Rick! I have never had a long wait when getting in for service. Making an appointment is the best way of getting your vehicle in for maintenance. It provides service with a preview of possible needs and the ability to provide a loaner car should the time required for maintenance….or your personal needs…..dictate. The service department is well orchestrated and the maintenance area will remind you of a hospital operating room…..clean and uncluttered. KUDOs to Rick and the Eskridge Maintenance Dept!!

So I went in to get my engine valve cover gaskets replaced. They replaced those and the spark plugs. (And something called washer seal that I only later found on the invoice) Was it overpriced? I don't know, but it certainly wasn't very transparent as to what all they were going to replace. Then I picked up my car and first everything seemed fine, no more small engine oil leakage like before but later the same day the engine check light and the VSC OFF (vehicle skid control) light came on. The VSC is connected to the brake system, but it seems to me that it's pretty obvious something got disconnected, messed with an electronic component, because the problem started the same day I picked it up from service, and I'd never had any issues with it before. I called there, explaining what was happening and they actually wanted to charge me for a diagnostic. In case they found they're at fault, they would retroactively cancel the cost. I'd essentially have to rely on their judgement and statement as to if it was something they caused. Doesn't feel very trustworthy at this point. Unprofessional and unaccountable are the words that come to mind and even O Reilly's will offer free OBD II reader diagnostics.

This is our 6th car from Eskridge Lexus. They continue to please and I highly recommend them.

Salesman S. Matzinger was great! He was a pleasure to work with and was very helpful as we were out of state buyers.

Was very pleasant and low stress. They were very accommodating.