Hennessy Lexus Gwinnett

Inquired about a new GX550 that was advertised online. Keith Perkins (salesman) called me after receiving the inquiry. He asked where I lived and i proceeded to tell him Tennessee (3 hours away). He immediately cut me off and said he couldn’t sell the car to me due to the fact I would not be servicing it there with them! THEN he proceeded to say he could possibly make it work if I was willing to pay PREMIUM price! Absolutely not! I’ve talked with MANY dealers from IN to KY and all have been willing to sell to me at MSRP price. This says a lot about their business practices and A LOT about this dealership as well! First impressions go a long way and this left a bad taste in my mouth for this dealership! You should probably learn to “make a customer, not a sale!”

YOU ARE THE BEST SALEMAN MICHEAL! #1 👍 THANK YOU AND WE WILL BRING ALL FRIENDS AND FAMILIES TO YOU!!

Worst experience. Car was recent trade in. Was very very dirty in and out. Poor

The rating should be in the negative. I found a RX 500h on their website. I have access to True Car pricing through my Amex and Navy Federal accounts. True Car immediately sends the dealership the price and my contact information. There are no surprises on my end or the dealership. If they did not want to honor the price, the dealership should not have reached out to me. Hussein Ahmadu reached out to me for a test drive. I told him that I would come out if he honored the True Car price, let me use my own financing, and that they not try to up sale me the warranties. We agreed. Turns out, the car was not available and it already had a deposit on it (First red flag). He says but i have a white car that is similar. I was clear that I am only interested in Black on Black. Why invite me to test drive a car that is not what I want? A week or so later, the dealership reached out to me because the black car was available again (Second red flag). I drove to Duluth from the Peachtree City area ready to purchase the car. The finance manger, Dillion (acts as if he is slicker than slime) brings out pricing that is almost $10,000 more than the True Car price. I said no. He says the True Car offer is expired (It was not! The expiration date is 9/19/2024). Then, he says I only have one and can’t match the price. If I had ten, I could match the True Car price. Some car dealerships think that consumers, especially women when it comes to purchasing a vehicle, are dumb and desperate. I am neither. I can fly to Tampa and purchase a a car with more upgrades for almost $5,000 less than what Hennessy Lexus Gwinnett was offering. In addition, they tried to lowball me on my trade-in. I then informed them that I had an offer from CarMax and I would sale it to them or keep my car as a second car. IF YOU ARE LOOKING FOR AN HONEST DEALERSHIP, IT’S DEFINITELY NOT THIS ONE!

If you are to buy a car from Hennessey Lexus please ask for Michael Drew. He was outstanding to me and my family. He went above and beyond helping us, if it wasn't for him, I would not have bought the car from this dealership. Mr. Drew deserves more than 5 stars for the service he has provided. United States Navy Veteran

Highly recommend! We have purchased 2 Lexus vehicles from Mike, one for my wife and one for my daughter. He will make sure to get you what you want and the best deal possible.

5 star guy at a 5 star dealership. My second purchase working with Mike, I will always look him up. We drove from West Ga on both deals, Working with Mike and his team was well worth the drive.

Hennessy Lexus Management, I wanted to express my heartfelt thanks for Mike Harris's assistance in helping us purchase a vehicle for our college son. His expertise and guidance made the process seamless and stress-free. We truly appreciate his dedication and commitment to exceptional customer service. Thanks again for everything! We're thrilled with the new ride and our son is loving it. He made a loyal customer out of us and we won't hesitate to recommend Hennessy Lexus to friends and family. Best regards, Darryn & Sherri Greene

I recently purchased a car from Michael Drew at Hennessy Lexus of Gwinnett, and I couldn't be happier with the experience. From the moment I walked in, Michael was attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. He patiently answered all my questions, provided detailed information about various models, and never made me feel rushed or pressured. He asked what I was looking for in a vehicle and found exactly what I wanted! What stood out the most was Michael’s professionalism and honesty. He took the time to understand my needs and budget, offering thoughtful recommendations without pushing for a more expensive option. The entire process, from test-driving to finalizing the paperwork, was smooth and stress-free, thanks to his expertise and efficiency. I highly recommend Michael Drew to anyone looking for a car. His dedication to customer satisfaction is evident, and I am thrilled with my new vehicle. Thank you, Michael and Hennessy Lexus of Gwinnett for making this car-buying experience a pleasant one

Mike has helped my family buy multiple cars and will go the extra mile to find what you are looking for. He was so helpful and treated us like family. A true connection for life! Thanks for everything Mike! We will be back!