Reviews
Thanks for all of your help Daniel!
It has been a pleasure working with Daniel for my newly purchased vehicle. Not only was the process was very smooth, he went out of his way to ensure that I had everything I wanted and that my car was perfect. If you need help purchasing a vehicle - Daniel is your guy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, thank you for letting us know that you enjoyed your experience. Daniel will appreciate your kind words and recommendation. Be sure to inform us of any future needs.
An oasis from a dry and broken marketplace
Brandon gets the service model for sure. Quick response and red carpet service from arrival until departure in my new car. After a few less than desirable experiences this weekend in the Atlanta car market, I was amazed that there is a dealer out there that does not look or feel like a car dealership. Brandon was very knowledgeable about the car I was interested in, took care of every step of the sales process, and followed through on every little detail. I have to also give Kudos to Jin Kim in finance. She was very personable and expeditious in her work. My wife told me she was never going back to any other dealers after this experience! Fantastic job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear Jin and Brandon both went above and beyond to assist you with a high level of customer service throughout the process. Looking forward to taking care of all of your auto needs in the future, Enjoy your new ride!
Thanks for the help again!
The Lexus I purchased a few weeks ago had a darker tint on it. Let’s say it wasn’t appropriate for the road. I contacted Andy and he was able to get me help right away. Thanks Andy and Lance for the work you did for my car at no cost!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, and we appreciate the opportunity to ensure it. Thank you so much for your feedback for Andy and Lance. We hope you enjoy your Lexus!
Great Experience!!!
Dream car!!! Great service had absolutely no problems. I highly recommend Andy to to help you on your journey of buying your new car. Quick and easy go get yours, We are in love with ours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your dream car, Tay! We truly appreciate your recommendation for Andy and we welcome you again for any future vehicle needs.
Excellent service and great people to work with
I had very good experience with dealership and specially the salesman Mr. Dylan , he is the best man I ever deals to get car I am very well impressed with his service n help , I really appreciate him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that you had a great experience with us! We truly appreciate the feedback and hope to see you again in the near future.
Extremely pleased
I looked at and test drove several cars before deciding to drive the 3.5 hours to Hennessy Lexus of Gwinnett, and I honestly wished I had saved myself some trouble and gone there first. Everyone I encountered was incredibly welcoming, friendly and accommodating - especially my salesman Nick Despo. He went above and beyond to make sure every need was met and every question answered. I believe he is genuinely as transparent and helpful as he can be throughout the entire process. I am absolutely smitten with my purchase and definitely recommend not only Nick, but all of Hennessy Lexus of Gwinnett.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your recent purchase, Sara. Thank you for allowing us to meet your needs. Nick will be happy to learn that you are satisfied with his services and transparent approach. Have a great day and visit again soon.
Great Experience
Had a great experience with Dylan Saunders. Very knowledgeable about cars and provided me with a lot of information regarding my purchase. Highly recommend to anyone in the market for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that you got exactly what you wanted out of your car-buying experience with Dylan at Hennessy Lexus of Gwinnett! We wish you safe travels in your new Lexus IS, and look forward to seeing you again soon!
Love to do business with Andy, very professional,...
Love to do business with Andy, very professional, speakable and truly person to deal with. Andy was able to provide the best information for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Khoa, Thank you for taking the time to leave us a positive review. We are happy to hear that Andy was able to help you find a great car and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your ride, feel free to give us a call!
Great experience with Dylan
Dylan was a pleasure to work with. Very responsive with answering all my questions whether they were through email or text. This was the first time that I have purchased a car from another state so there were a few things we didn't quite understand, Dylan was very patient and did everything to keep the sale on track I did have an issue which doesn't need to be explain with a person in the parts department via phone and the dealership did everything they could to try and resolve the issue. There wasnt any resolve to it on my behalf but Dylan ran back and forth trying to get to the bottom of that bad experience. I don't feel that employee actions reflects the entire dealership and I wouldn't let that stop me from purchasing another car from this dealership if that opportunity presented itself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad that you had a positive experience with us, even though there was an issue with the parts department. We appreciate your patience and hope to see you again. We truly appreciate your business, please let us know if there's anything else we can do for you!
Dylan & Rich are Awesome !!
My husband and I had a great experience. We are use to Nalley Lexus, but Hennessy went above and beyond to sweeten the deal for my husband. Dylan was our senior sales rep. and Rich was our finance manager who did a great job bringing it home. We definitely recommend Dylan and Hennessy Lexus. -Chris and LaShunda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are happy to know that you and your husband had a great experience with us and with the help of Dylan and Rich. We hope that you will continue to choose us as your dealership.