Sterling McCall Lexus Clear Lake

Had a superior service visit w Kyle Hart..not only is he honest and friendly but always knowledgeable in answering my questions or concerns. Always goes above and beyond to make sure my visit is to my satisfaction!!!

My salesperson was great...the best ever... Daniel Boyd you were very easy to work with. I will refer you to all my FB friends. Thank You for making buying easy.

Excellent dealership. My sales person, Alex, was amazing!!! No pressure on me buying a car, didn't rush me and made sure I GOT exactly what I was looking for. Finance department was okay. I had all financing squared away prior to buying my car but they still kept trying to get me to finance elsewhere and with them! I had to tell them no several times which was kind of annoying. Other than that experience was great and you should ask for Alex! He is an excellent salesman and has great knowledge of the vehicles. He also won't try to upsale you just for the heck of it!

Kyle is always very helpful in handling service for our IS 250. Always a great job on service! Superior! This is our favorite deale r!

Patrick the customer service representative takes care of my car every time I bring it in for service. Eric the new sales manager will always be my go to guy to purchase my cars.

Patrick is awesome service is impeccable and service employees are polite and helpful Feel confident that I get exactly what I need and nothing that I don?t

Recently, twice had to get service help unexpectedly. Was in a crunch. Each time Carl was able to immediately assist me and solve my problems and get me back on the road. Greatly appreciated

About a year ago I was told my power steering fluid was leaking. Service advisor said my car might catch on fire and would not pass safety inspection. No trouble getting inspection. . Power steering level always at full mark so took it to Westside Lexus recently. They said power steering is not leaking Also, some time ago service advisor urged me to have transmission fluid changed and flushed which is not recommended in Owners Manual Recently engine light came on. They said it was due to the transmission. Took car to Westside Lexus who asked me if I had transmission changed for first time over 100,000 miles. I told them I did. They said that was a bad idea and could have caused problem. with transmission. After 28 years of having my car maintained according to Owner's Manual at Lexus and 14 years at Clear Lake Lexus I would not go back and want to warn others. especially if they are senior citizens and not too knowledgeable about maintenance. requirements. .

They diagnosed the problem and resolved it while I waited. It was s proble I created but they didn?t make me feel stupid. I bought my RX 350 from this dealership and the experience was excellent. I?ve had all my service done her and have had no issues. The waiting area is very nice.

Kyle took car care of me quickly. He was profesional and courteous. The car had its oil changed and check up in an hour. Very fast!