Reviews
An expensive lesson..,learnef
They diagnosed the problem and resolved it while I waited. It was s proble I created but they didn?t make me feel stupid. I bought my RX 350 from this dealership and the experience was excellent. I?ve had all my service done her and have had no issues. The waiting area is very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Martha for the kind words! We thank you for your business and look forward to your next visit!
10,000 mile service
Kyle took car care of me quickly. He was profesional and courteous. The car had its oil changed and check up in an hour. Very fast!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Michelle for the kind words! We thank you for your business and look forward to your next visit!
I would like to thank Ron for his professionalism.
Great service and professionalism. Ron, I felt confident in your advisement today. There was no hesitation or misinformation dieing the time we spent with you today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you QueenB for the kind words! We thank you for your business and look forward to your next visit!
Nnbbb
Great customer service. David was extremely professional and caring. The entire staff was excellent. Easy drop off and pick up. I was very impressed with the entire service process
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Sallrah for the kind words! We thank you for your business and look forward to your next visit!
Great customer service
Paul Davalos did a great job finding me a certified SUV and making sure the process was smooth and quick. Corey the financial manager also did a great job with getting me a good deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you CColbert for the kind words! We thank you for your business and look forward to your next visit!
Wonderful experience!
Excellent customer service from start to finish for my Lexus repair! Got my vehicle taken care of in the time promised and provided a loaner vehicle during repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi PJ Paul, Thank you for being our customer, we appreciate your kind words!
Customer
They were very professional courteous and quick as well my experience with them was excellent Thanks Mr Dalton i will mos definitely be getting my car serviced by them in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Charine for the kind words! We thank you for your business and look forward to your next visit!
Quick oil change
Patrick always looks after me like family. Lexus Clear Lake has the best dearship service I?ve experienced. They do what is asked and meet both price and schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Clay for the kind words! We thank you for your business and look forward to your next visit!
lexus of clear lake
Been going to lexus of clear lake for about 15 years and never have i been disappointed with the exceptional service given to me. Ricky Walls is like one of the best service advisers, Master technician there, always impressed by quality of work and promptiness
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Nancy for the kind words! We thank you for your business and look forward to your next visit!
Tire change.
I had to wait 2:45 hes for tire change in soite of making appointment. They do not have shuttles to drop me off or pick me up. They said it will take anout 1:30 hrs. So that is waste of my time I hope that i would have gome some place else. If he would have given me the real time I would have taken Uber and come back to pick up the car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for bringing this to my attention. I apologize that your service visit took longer than expected. I would like an opportunity to fix this and to earn your business, please contact me at (281) 853-1448. I look forward to speaking with you. Dennis Dunford Service Manager