Germain Lexus of Easton

Horrible service. As part of the negotiating process, once they realized they couldn't meet a competitor's price on a extended warranty, they... told me that they were sending the truck to auction...Either I needed to buy it, or it was gone. They did this while we were negotiating. Days later, the truck is STILL on their lot and available for sale. You be the judge then on whether they really intended to send it to auction. Bull. Oh and it gets better...I just received an email from the dealership stating that they lowered the price on the truck! Busted. High pressure tactic FAIL. Avoid this dealership at all costs. They are untrustworthy.

I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have... an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!

I found Germain Lexus of Easton a very different experience from other dealerships at which I stopped. The sales staff was welcoming, friendly, and professional,... answering questions and showing me cars without being pushy or non-responsive. Preston was helpful throughout, directing me to exactly the sort of car I was looking for but hadn't identified as much. After the deal was easily transacted, he went out of his way to pick up the car for one adjustment. We will return (although hopefully not for some time to purchase again).

Oh my goodness, what a fast, fun and smooth experience! Ralph Burgess was just wonderful to work with. My husband and I certainly agreed that, we would... buy from again and recommend Germain of Easton to friends and family....Thank you Ralph and Staff at Germain!

Best car buying experience we have ever had by far!! Preston Hutchins was very thorough in his explanations of the vehicle we were looking at but did so... in a way that didn’t feel pressured or uncomfortable. The entire experience was smooth through signing the documents for the final purchase with the remainder of the Germain Lexus team. The vehicle we purchased was easily the best value for the money around the area that we had found after searching both the Columbus and Cleveland areas for over a week.

My process of buying a car with this dealership was the best experience ! Jay was the best from start to finish . I will buy again from them actually I... will only buy my vechicles from them. They go beyond even after your purchase . I drove 3 hours to purchase and drive 3 hours to get my service performed .

When buying our new car from Germain Lexus , Terri Layman and the entire staff of Germain were readily available to help answer any of our questions and... concerns. They very much made us feel our business was appreciated and helped us find the best deal.

Much better buying experience than our previous one with another Columbus dealership. Brian H. was helpful and the financing process went quickly. No high... pressure sales.

We unexpectedly needed to buy a car after an accident. Brian Hammond took all the stress out of car buying! Will definitely look at Germain Lexus of Easton... for future purchases.

Just bought my 2nd Lexus from Bryan Hammond. Service was excellent. Germain Lexus always treats me fairly and with respect. I will definitely continue... to be a repeat customer.