Reviews
I and my husband went to an Eastern Lexus Dealer looking
I and my husband went to an Eastern Lexus Dealer looking for the Lexus RX 350. The Salesman Cameron Armstrong, is friendly. He took his time to explain to us. Mr.Armstrong, he didn't pressure us to buy a car. That's what I like. My past experiences they pressure me so much when I bought the Lexus. And the finances are going smoothly. I came home with my new Lexus. Love it. I recommend Lexus Eastern Dealer to all my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Natalie, we're delighted to hear that Cameron provided a pressure-free experience and helped you find your new Lexus RX 350 at Germain Lexus of Easton. Enjoy the ride, and thank you for recommending us to your friends!
Germain is always great but Donna is the reason!
Germain is always great but Donna is the reason! All my 50 plus years dealing with Dealerships Donna has always been the best at what she does and is always personable and respectful!!! She rocks !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that Donna has made such a positive impact on your experiences with Germain Lexus of Easton. We'll be sure to pass along your kind words!
I went to Lexus for a repair and was treated with such
I went to Lexus for a repair and was treated with such respect and kindness. Nathan was amazing and went above and beyond for me. Couldn’t have asked for anything else. Great work and much appreciated!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us! We're delighted to hear that Nathan provided exceptional service during your visit at Germain Lexus of Easton. We appreciate the kind words and look forward to assisting you again in the future!
Friendly staff, well organized and welcoming.
Friendly staff, well organized and welcoming. It also smells good and very clean. I had a nice experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you had a pleasant experience with our friendly and organized team at Germain Lexus of Easton. Thank you for your kind words, and we look forward to welcoming you back soon!
James is always professional, courteous, and helpful when
James is always professional, courteous, and helpful when I bring my car in for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, we are happy to hear that James was professional! Thank you for sharing your kind words and leaving Germain Lexus of Easton a five-star review!
Germain Lexus has been great to work with.
Germain Lexus has been great to work with. They are professional, efficient, helpful and treat each customer with respect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Germain Lexus of Easton! We're delighted to hear that our team provided professional and respectful service. We look forward to assisting you again in the future!
Kevin Daniels is wonderful to work with and has been for
Kevin Daniels is wonderful to work with and has been for multiple cars over 15 years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin and the Germain Lexus of Easton team are always pleased to hear positive feedback like this! Thanks so much for sharing, Andrea!
The greeting of us at the time of the arrival was
The greeting of us at the time of the arrival was excellent. The check-in procedure was equally as enjoyable. I believe Customer Service could very easily be the middle name of Germain Lexus. Thank you for the experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, we're delighted to hear that you had such a positive experience with us at Germain Lexus of Easton. Our team takes pride in providing excellent customer service from start to finish. Thank you for your kind words!
Ashley is so helpful and informative.
Ashley is so helpful and informative. I have always been able to have positive interactions and professional service from Germain Lexus Service center. That’s why I always come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hadassa, we're delighted to hear that Ashley and the Germain Lexus of Easton team have consistently provided you with helpful and professional service. Thank you for your continued trust in us!
I called last minute and got a routine maintenance
I called last minute and got a routine maintenance appointment for that day at a time convenient for me. They discovered a problem with a tire I had purchased from them and were able to cover it under warranty. Professional and informed staff from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Germain Lexus of Easton could accommodate your last-minute appointment and address the tire issue under warranty. Thank you for recognizing our professional staff, we're always here to help!