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Lexus of Huntsville

(193 reviews)

Reviews

(193 reviews)

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The service department is always quick and professional.

The service department is always quick and professional. Sha in service got me in at the last minute to program a second key.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brink is absolutely amazing, every time I go up to Lexus

Brink is absolutely amazing, every time I go up to Lexus of Huntsville he’s always so patient with me and willing to explain every detail about my car even when I’m panicking. It’s truly a reassuring feeling to have someone on your side especially as a woman who doesn’t know much about cars! Thank you Brink for always being so caring and patient with me. -Aleah Snodgrass

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bob was very helpful.

Bob was very helpful. As always, it was a prompt and excellent service at Huntsville Lexus. Andrzej

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I have had Tammy as my service rep over 15 years She

I have had Tammy as my service rep over 15 years She has always done a great job and does her best to keep me up and running

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience Kin Wilson and Willie Aaron are great to

Great Experience Kin Wilson and Willie Aaron are great to work with. Truly a hassle free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tammy is always extremely helpful in getting the required

Tammy is always extremely helpful in getting the required service done. She went above and beyond in helping with a warranty claim including the use of a loan vehicle while parts for my repair were located. She is a pleasure to work with. The same can be said of the entire service staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Robert was a great service advisor!

Robert was a great service advisor! I came in for my 30k mile service & a request to program my key. The service department provides quality work and didn’t have to wait long at all. I would definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Brink is the best!

Brink is the best! Tammy is wonderful too. Their service department is amazing. Love Lexus of Huntsville!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tammy did an exceedingly job getting me in and out of the

Tammy did an exceedingly job getting me in and out of the Service Department Highly recommend!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brink was great!

Brink was great!Very nice and car was ready when he said it would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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