Lexus of Knoxville Hours
At Lexus of Knoxville, our passion is providing you with a world-class ownership experience. We share the thrill our cus
tomers get from owning and driving a Lexus.
"We are committed to providing a Lexus experience that keeps you coming back."
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We use LEXUS of Knoxville always. They take great care of your automobile and ensure that the customer experience is as comfortable and convenient as... possible.
Thank you for the positive review! We greatly appreciate your continual business!Sincerely,Sawyer BowenLexus of Knoxville
Scheduling was easy. Timing start to finish was on time. Great service. Friendly people. They are the best! Keep up the good work. Who knows, that... FLA is looking better all the time.
Thank you for the review. We are glad our team was able to make your visit enjoyable. Based on your star rating, is there any particular area you wish... for us to approve upon in order to receive a 5 star review?Sincerely,Sawyer BowenLexus of Knoxville
Logan Waggoner the sales rep. was very professional and assisted me in looking at several cars - the various Lexus SUVs. There was no high pressure and... I accomplished my goal in determining what vehicle I would want to pursue a purchase of.
We brought our NX300 in for it's 6 months service and for a software recall. It was our first time to bring the car in since we had bought it. I had... asked that we have an RX350 for a loaner. We arrived at 9:15 for 9:30 appointment. We were given the loaner and on our way in no time. We were called at 1:40 saying our car would be ready in about 45 minutes. It was still in line to be washed when we arrived but gave us time to look on the showroom floor. I was pleased with the service. Kevin Page was super nice. He was professional, courteous and knowledgeable in explaining about the recall. I was impressed. I was impressed with the loaner too. We got with our salesman Hunter Knight before we left and scheduled an appointment. The next day we traded for a 2019 RX350.
Thank you for the positive review! We are glad Kevin and Hunter were both helpful during your times at our dealership! We hope you enjoy your new 2019... Lexus RX 350 for many years to come.Sincerely,Sawyer BowenLexus of Knoxville
Again, my experience with service was exceptional. Shiloh is so professional and attentive and has a great gift of hearing her customers needs. Her communication... skills go beyond all my expectations and I will continue to be a Lexas owner because of her service level.
Thank you for the positive review! We are glad Shiloh was able to make your experience at our dealership enjoyable!Sincerely,Sawyer BowenLexus of Knox...ville
Always great work. Price is higher than elsewhere, but work is always done correctly and while I wait. Friendly and efficient staff. Not much else to say....
Thank you for the positives review! We are glad our team has consistently been able to make your visits worthwhile!Sincerely,'Sawyer BowenLexus of Kno...xville
Shiloh is my service representative and she is always helpful and competent. The entire service department is excellent and caring. I have been a Lexus... owner because of the quality of their vehicles and staff. They treat you like you like a VIP. They are the model of customer service and quality products.
Thank you for the positive review! We hope to see you again!Sincerely,Sawyer BowenLexus of Knoxville
My vehicle was taken in on time all the required service performed in the minimum of time. Getting the loaner vehicle was easy and once I signed off on... the required paperwork, I had the day free to do my errands. Lexus of Knoxville texted me and let me know my vehicle was ready and the turn-in for the loaner and pickup of my car couldn't have been easier!
Thank you for the positive review! We greatly appreciate your business!Sincerely,Sawyer BowenLexus of Knoxville
Worked with Shiloh for the first time and she did a fabulous job. Thanks for the great customer care and service! 5 stars all the way!
Thank you for the positive review! We are glad that Shiloh was able to make your experience worthwhile!Sincerely,Sawyer BowenLexus of Knoxville
Whenever I call for a service appointment, they accommodate me when ever the time is convenient for me. They take special care with my Lexus. If it???s... going to take awhile I am given a courtesy vehicle to drive. They are so pleasant and understanding. I highly recommend this service department above others I have dealt with.
Thank you for the positive review! We do hope to see you at our dealership again!Sincerely,Sawyer BowenLexus of Knoxville