Lexus of Knoxville Hours
At Lexus of Knoxville, our passion is providing you with a world-class ownership experience. We share the thrill our cus
tomers get from owning and driving a Lexus.
"We are committed to providing a Lexus experience that keeps you coming back."
Oil, Filter Change
Air Filter Replacement
Read reviews that mention:
First Lexus buying experience. Switched from a BMW dealership in town and could immediately tell the difference in professionalism and customer appreciation.... Loved the dealership and how simple the whole process was. Brian made the car buying process seamless and stress free. Would definitely refer Lexus Knoxville and Brian to anyone looking to upgrade.
Kevin, my service advisor, was prompt and helpful in all communications. When I didn't want to complete all the services recommended in the 90k-mile service,... he wasn't pushy and was understanding of my reasoning. Some of the service costs at the dealership are high, but that is to be expected at a luxury manufacturer dealership (the oil change is actually rather inexpensive, but the auxiliary services such as engine and cabin air filter change, key fob battery replacement, etc. can be pricey). The loaner-vehicle is always incredibly convenient (and fun), and I appreciate that the vehicle receives a complimentary wash during every service visit. If all I need is an oil change and multi-point inspection, or if there is a more major problem that needs to be diagnosed with my Lexus ES 350, I will always take it to the dealership. I was surprised to find that they hadn't replaced all of the plugs to re-affix the plastic molding that covers the engine components (removed during multi-point inspection, presumably, at least to check the engine air filter), but that is not a huge deal.
Thank you so much for the positive review! We are so happy to hear that your experience was five stars worthy! We greatly appreciate your business, an...d hope to see you again! Sincerely, Sara H Lexus of Knoxville
Logan Waggoner the sales rep. was very professional and assisted me in looking at several cars - the various Lexus SUVs. There was no high pressure and... I accomplished my goal in determining what vehicle I would want to pursue a purchase of.
Over all good experience. Michael was very professional and did everything he could to make the experience as easy as possible. He explained everything... to me and took care of my elderly mother by not making us walk to the waiting area.
Thank you for the positive review! We are glad Michael was able to make your experience at our dealership enjoyable! Sincerely, Sawyer Bowen Lexus o...f Knoxville
The level of customer service is exceptional at Lexus of Knoxville Service Dept., I will definitely recommend Lexus of Knoxville to my friends and colleagues....
Thank you so much for the positive review! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville
Jamison always goes beyond the call of normal work expectations for us to make sure we are satisfied and happy... He is a true asset to Lexus of Knoxville....
Thank you so much for the positive review! We are so happy to hear your experience was five stars worthy! We greatly appreciate your business, and hop...e to see you again! Sincerely, Sara H Lexus of Knoxville
I like the text update to let you know what???s going on and if you need anything done to your car while it???s there.
Thank you so much for the positive review! We greatly appreciate your business, and hope to see you again soon! Sincerely, Sara H Lexus of Knoxville
The salesman, Brian, was excellent and was very knowledgeable. I would definitely recommend Brian and Lexus of Knoxville to anyone thinking about buying... a new or used vehicle.
Ron, Thank you so much for the positive review! Congratulations on your new Lexus! We greatly appreciate your business, and hope to see you again soon...! Sincerely, Sara H Lexus of Knoxville
Great Customer service and very convenient for drop off, payment and pick up. Really like that you all vacuum out all of the vehicle an wash it also.... Thank you very much!!
We bought our RX330 new in 2004. We have had the car serviced at Lexus of Knoxville every 5,000 miles. The service has always been EXCELLENT!
Janice, We are so happy to see your experiences with our service department has been five stars worthy! We greatly appreciate your business, and hope ...to see you again soon! Sincerely, Sara H Lexus of Knoxville