Lexus of Cool Springs

4.8
(119 reviews)
Visit Lexus of Cool Springs
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–7:00pm
Tuesday 7:30am–6:00pm 9:00am–7:00pm
Wednesday 7:30am–6:00pm 9:00am–7:00pm
Thursday 7:30am–6:00pm 9:00am–7:00pm
Friday 7:30am–6:00pm 9:00am–7:00pm
Saturday 7:30am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (844) 338-9741 (844) 338-9741
Used (844) 338-9944 (844) 338-9944
Service (615) 645-0668 (615) 645-0668

Inventory

See all 46 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2017.
Our passion at Lexus of Cool Springs is providing you with a world-class ownership experience. We believe an owner of a world-class automobile should receive world-class treatment. This means providing knowledgeable sales professionals who take the time to really understand your needs an extensive selection of new and high quality pre-owned vehicles from which to choose and expert automotive service performed with integrity and at competitive prices. We share the thrill our customers get from owning and driving a world-class automobile and are committed to providing a Lexus experience that keeps you coming back.
EXPERIENCE AMAZING

Service center

Phone number (615) 645-0668

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

4.8
(119 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Excellent experience replacing a car

Due to my car being totaled in an accident I needed to replace my Lexus. After a visiting the Lexus of Cool Spring website I was contacted by a sales person (Jake Motsinger) and he and I figured out exactly what car I wanted. When I arrived the next morning the car was ready for me and I couldn't have asked for more courteous, pleasant experience under difficult circumstances.

Dealer response

Richard, we appreciate you taking the time to share your experience. We strive to make the purchasing process go smoothly for our guests, and it is great to hear that this was reflected in your time working with Jake. Drive safely in your new vehicle, and we hope to work with you again at Lexus of Cool Springs!

5.0

Best place to buy car

This was my second vehicle purchase from Lexus of Cool Springs and both times the staff have been excellent. Doug my recent salesperson , was awesome he was professional, respectful and kind. He made sure that i was informed and made the sale go very easy. I would recommend Doug Kevern and Lexus of Cool Springs.

Dealer response

Cathy - Thank you for the kind feedback! We are thrilled to hear that you had such a successful purchase experience working with Doug and the Lexus of Cool Springs team. Drive safely in your new vehicle, and we hope to see you back again down the road!

5.0

Excellent Service and Knowledge

Doug and the entire staff were excellent throughout the process. Highly recommend. They were able to give me multiple options for what I was looking for and talked me through pros and cons of each.

Dealer response

Hi John, Thanks for your great review! We're pleased that Doug was so helpful and could talk you through all our options. See you next time!

5.0

Great experience!

Doug and Tony were very knowledgeable and great to work with. The entire team made the process as easy and convenient as possible. We highly recommend this dealership.

Dealer response

Samantha, thank you for taking the time to leave us a review! We couldn't be happier to hear that Doug and Tony both took good care of you here at Lexus of Cool Springs, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

5.0

Lexus of Cool Springs

Tyler Shepard in sales was great! Being from out of state, we communicated via texts. RX350 looked just as he had described. Tyler always responded my questions promptly. Very happy with our RX350. Highly recommend Lexus of Cool Springs and especially seek out for Tyler. Very reliable, trustworthy and courteous!!

Dealer response

Ross, we are grateful for your business and wonderful recommendation of Tyler! Thank you for choosing Lexus of Cool Springs, we hope you are loving your new Lexus RX 350!

5.0

Great Experience!

Great experience! My salesman, Doug, spent time finding a car that matched my specifications and my budget. He was respectful of my time (I live 1.5 hours from the dealership) and found me a great car AND a great deal! I was very pleased with the sales experience and the finance experience. I would highly recommend!

Dealer response

Marnie - thank you for shopping at Lexus of Cool Springs. I am pleased to hear that Doug worked hard to help you purchase a suitable vehicle. Congrats and safe travels!

5.0

Tyler and Bryan killed it!!

I drove over 2.5 hours to pick up my vehicle. Tyler answered every question I had and was upfront with everything we discussed. If you’re looking for a vehicle I highly recommend asking for Tyler and Tyler alone. Bryan the sales manager is a tough one to beat too! As far as managers go his customer service was tops not to mention the cool pen trick he did while talking! Haha overall great experience would recommend that team to anybody! Thanks again guys!

Dealer response

Thank you, Casey, for reviewing Lexus of Cool Springs! We're pleased to hear that Tyler & Bryan made your drive to us worthwhile by helping you purchase a vehicle. Congratulations and safe travels!

5.0

Exceptional experience

Brain Stanley was very respectful, with a keen desire to help us make a purchase we would be happy with. The process was effortless and everyone we met or worked with during the process did their best to accommodate our needs, including allowing us to take delivery of our 2020 LS 500 the same evening we purchased it.

Dealer response

Timothy, thank you for the review! Brian is an excellent member of our team at Lexus of Cool Springs, and we will ceraitnly pass along your kind words to him. We hope that you continue to enjoy your 2020 Lexus LS 500!

5.0

Fantastic experience

We drove from St Louis to Lexus of Cool Springs to purchase a car. Our salesman, Terry Bodiford, was great to work with and ensured the transaction was smooth. The car was as described and we couldn't be happier.

5.0

Tyler was amazing!

We have been a regular customer of this Lexus dealership for 8 years. Customer care and friendly people represent their entire staff. We have never experienced a problem....ever! We just purchased a 2020 RX450 F Sport. Tyler Shepard was amazing to work with and found us the exact vehicle that we were looking for. The sales manager and all employees involved with the buying process were very nice and easy to work with. I highly recommend this dealership and our salesperson!

Dealer response

Thank you so much for the 5 stars. I will make sure to pass it on to Tyler.

Read all 119 reviews