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Just purchased our GX and couldn't be more happy with our
Just purchased our GX and couldn't be more happy with our experience with this dealer. Our salesperson, Mark, was wonderful to work with. I was definitely a slow buyer and he was patient, knowledgable and very courteous. Look forward to working with him again in the future and will gladly recommend this dealership and Mark.
Bought a car here and despite some trouble with the
Bought a car here and despite some trouble with the transport of the car Jeff did a great job getting the sale accomplished and the car delivered.
I went in for an oil change and found a car I loved.
I went in for an oil change and found a car I loved. This is my second Lexus and my salesperson Todd was knowledgeable and went the extra mile to deliver my car! As well as Nina in service. My husband is disabled and because I bought a car while getting an oil change, logistics were tough. The manager, Ken Demski, was so understanding and helped immensely. Both the older Lexus and new Lexus were delivered to my home the very next morning. I love the Lexus family!
Jeff is awesome.
Jeff is awesome. I highly recommend Jeff anh Lexus of Tucson to every one. Great place with no hassle, great customer service ,fast and friendly. Thumbs up.
Dominic Turner (service) is UNPROFESSIONAL.
Dominic Turner (service) is UNPROFESSIONAL.. He made a mistake on the bill and insisted in the beginning that he WAS RIGHT.. I change oil every 4 months due to my high mileage.. So last time i paid $123.85 .. I thought maybe price hiked? Before i called him i called Lexus AutoMall and they confirmed the price its 123.85 after tax.. So Dominic said : oh after labor charge is $195.94, we asked him what was that $66 you added on the bill for Bulk Oil, he said : thats for rotating tires …WHAT?!! Rotating tires for $66?!! He got cornered and couldnt answer then he said : you know what : i’ll just knock off $60 out of your bill.. I never dealt with Unprofessional service person like DOMINIC, people like him makes customers calls the place STEALERship, and i disagree with that, because starting from the receptionist, sales, account, manager EVERYONE IS PROFESSIONAL Shame on you Dominic Turner (Zero Stars)
We just purchased our 3rd Lexus from Lexus of Tucson.
We just purchased our 3rd Lexus from Lexus of Tucson. The Lexus team is wonderful. Cami R. our sales persons was knowledgable, honest , and spirited. She did an awesome job for a second time of helping us when we bought another beautiful car. Shawn M. our service representative has been our service representative for all our cars over the years and is always very helpful and accommodating. Tyler our technology representative did an awesome job of teaching us all the new technology. Doug in financing made the process painless and quick. Lexus of Tucson is a wonderful to work with and we highly recommend the dealership.
Just purchased our 4th Lexus.
Just purchased our 4th Lexus. Scott Heffner was very focused on finding the right car for us. We appreciated his patience and effort. Sometimes there seems to be an attitude of arrogance in the sales department. Fortunately, that was not the case with Scott, Dave and Tyler. They were not only professional but very pleasant to work with. The service department has always been wonderful, as we have had all our cars serviced at Lexus on Speedway.
Salesperson was friendly, knowledgeable, and HONEST.
Salesperson was friendly, knowledgeable, and HONEST. Business contact was painless and quick. No high pressure tactics. This is my 3rd Lexus and I'll most likely purchase a Lexus again - primarily because of the dealership experience.
Best dealership out there. The entire car buying process...
Best dealership out there. The entire car buying process was absolutely painless, and the staff is also amazing. They always go above and beyond. Hight recomend.
Negotiated online and then smooth transaction once I...
Negotiated online and then smooth transaction once I drove down to get the car. 4th vehicle I’ve bought from Royal. Great customer service, very reasonable prices, easy negotiations, and you can’t beat the warranty. Thanks Mark Weiss and Royal.