Reviews
Im from Los Angeles and Derek went above and beyond to
Im from Los Angeles and Derek went above and beyond to help me with purchasing my vehicle. Sent me pictures of everything and super honest. I could not have asked for such stellar service. Thank you Derek. Give this man a raise.
Im from Los Angeles and Derek went above and beyond to
Im from Los Angeles and Derek went above and beyond to help me with purchasing my vehicle. Sent me pictures of everything and super honest. I could not have asked for such stellar service. Thank you Derek. Give this man a raise.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Derek at Lexus Of Tucson - Speedway. It’s great to know he provided you with excellent service and kept you informed throughout your vehicle purchasing process. Your kind words will definitely be shared with him. We appreciate your feedback and hope to assist you again in the future! Safe travels from Los Angeles! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
Good attention to detail and customer care.
Good attention to detail and customer care. Focused on answering all questions and education of my newly purchased vehicle.
Good attention to detail and customer care.
Good attention to detail and customer care. Focused on answering all questions and education of my newly purchased vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Gayleb! I am glad to hear that you had a great experience with us at Lexus of Tucson - On Speedway. Providing detailed attention and customer care is our priority, and I am thrilled that our team was able to assist you with your new vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
Tommy P.
Tommy P. and Dereck D. were very professional, courteous and helpful in working with us on the purchase of our new Lexus. Afterwards, Josh S. spent over an hour with us showing all the key details of the car before we departed. David D. in finance was very helpful in the finance transaction. We love the car and Thank You to the Royal Dealership for all of their efforts.
Tommy P.
Tommy P. and Dereck D. were very professional, courteous and helpful in working with us on the purchase of our new Lexus. Afterwards, Josh S. spent over an hour with us showing all the key details of the car before we departed. David D. in finance was very helpful in the finance transaction. We love the car and Thank You to the Royal Dealership for all of their efforts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're glad to hear that Tommy, Dereck, Josh, and David provided you with such professional and helpful service during your purchase at Lexus Of Tucson - Speedway. It's great to know you love your new Lexus! We appreciate your kind words and hope to see you again soon. Enjoy your new vehicle! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
We had our first experience with Lexus.
We had our first experience with Lexus. We found exceptional sales, no pressure, well trained personnel, candid answers, and professionalism.
We had our first experience with Lexus.
We had our first experience with Lexus. We found exceptional sales, no pressure, well trained personnel, candid answers, and professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Mark! We’re thrilled to hear about your exceptional experience with us at Lexus of Tucson - Speedway. Our team strives to provide a no-pressure and professional environment, and it’s great to know that you felt that during your visit. We look forward to assisting you again in the future! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
Peter L.
Peter L. was great - professional, courteous, knowledgable. We had a pleasant car buying experience, which doesnt happen that often.
Peter L.
Peter L. was great - professional, courteous, knowledgable. We had a pleasant car buying experience, which doesnt happen that often.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a pleasant car-buying experience with Peter at Lexus Of Tucson - Speedway. Our team takes pride in providing professional and courteous service, and it's great to know that Peter made a positive impact during your visit. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
Fernando was the perfect sales person for a person like
Fernando was the perfect sales person for a person like me that does not want to be convinced that I need to buy a certain vehicle. He listened well, took me on a test drive, answered every question, and made the process of buying my new Lexus GX550+ simple.
Fernando was the perfect sales person for a person like
Fernando was the perfect sales person for a person like me that does not want to be convinced that I need to buy a certain vehicle. He listened well, took me on a test drive, answered every question, and made the process of buying my new Lexus GX550+ simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, thank you for your wonderful feedback! We're delighted to hear about your positive experience with Fernando at Lexus Of Tucson - Speedway. It's fantastic that he made the buying process for your new Lexus GX550+ simple and enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
Todd H was super helpful!
Todd H was super helpful! Made the experience very efficient and friendly. I would highly recommend
Todd H was super helpful!
Todd H was super helpful! Made the experience very efficient and friendly. I would highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Stacia! We’re pleased to hear that Todd was able to provide you with a friendly and efficient experience at Lexus Of Tucson - Speedway. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
Todd made the buying process so easy and fast!
Todd made the buying process so easy and fast! We appreciate being able to get in out and QUICK! He was knowledgeable and prompt with every question we had!
Todd made the buying process so easy and fast!
Todd made the buying process so easy and fast! We appreciate being able to get in out and QUICK! He was knowledgeable and prompt with every question we had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, DeeDee! We're delighted to hear that Todd made your buying process easy and fast. At Lexus Of Tucson - Speedway, we strive to provide a seamless experience, and it's great to know that Todd was able to assist you with his knowledge and promptness. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
Todd made the buying process easy and painless!
Todd made the buying process easy and painless! We appreciate being able to get in and out quick.
Todd made the buying process easy and painless!
Todd made the buying process easy and painless! We appreciate being able to get in and out quick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We’re thrilled to hear that Todd made your buying process easy and painless at Lexus Of Tucson - Speedway. We appreciate your feedback and look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
Outstanding customer service from an honest salesman.
Outstanding customer service from an honest salesman. Derek made the purchase a breeze. We met, he’s was early and prepared, had a conversation and a quick test drive. He found the vehicle I wanted and quickly (less than 30 minutes) helped me purchase a vehicle. He went out of his way to meet me at the other location to see the BMW I was after. I could not be more pleased with this experience. I will only use him for my next vehicle needs. Thank you Derrick.
Outstanding customer service from an honest salesman.
Outstanding customer service from an honest salesman. Derek made the purchase a breeze. We met, he’s was early and prepared, had a conversation and a quick test drive. He found the vehicle I wanted and quickly (less than 30 minutes) helped me purchase a vehicle. He went out of his way to meet me at the other location to see the BMW I was after. I could not be more pleased with this experience. I will only use him for my next vehicle needs. Thank you Derrick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write such a great review, Juan! We're delighted to hear about your outstanding experience at Lexus Of Tucson - Speedway, especially with Derek. It’s great to know he could make your vehicle purchase a breeze and accommodate your needs so well. Our team looks forward to assisting you again for your next vehicle needs. Safe travels in your new BMW! Sincerely, Lexus of Tucson Customer Experience Team CustomerExperience@RoyalTucson.com
