Reviews
Excellent service
Highly recommend Camy. She's so honest and professional. We didn't feel pressured and she was so patient answering all our questions. We were also in a hurry but she was so prompt, thorough and courteous. Very happy with our RX350 purchase.
Cindy - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with Camy and the Lexus Of Tucson on Speedway team. Drive safely in your new Lexus RX 350, and we hope to see you again down the road!
Great experience!!
We sent an email to Lexus of Tucson to see if a truck they had on the lot was still available. I received an email from Mark, and we exchanged a few emails. We went to see the truck the next day and bought it. There was never any pressure to purchase the vehicle, and it was one of the best dealings we have had with a dealership. Mark will be the first person we reach out to if we need a vehicle again!! Thanks, again, Mark! It was a real pleasure doing business with you!!!
James - Thank you for the great review! Hearing that you had such a successful purchase experience working with Mark made our day. Congratulations on your new vehicle, and enjoy it! We hope to see you back at Lexus Of Tucson on Speedway down the road!
The easiest car purchase ever
I had the pleasure of working on a Certified Lexus purchase with Todd and Jeff. Todd was never trying to push a sale and I was more relaxed purchasing a vehicle at Lexus of Tucson/Speedway than I have ever experienced anywhere else. I’ve been going to this Lexus dealer for many years for maintenance on previous cars, and they have the best customer service.
Optimal Dealership Experience
I had the most amazing experience at this dealership working with Jeff! It was my first time buying a car from a dealership so I didn't know what to expect but he made me feel very comfortable throughout the whole process by being so incredibly kind while also being extremely knowledge and efficient. He got everything wrapped up so quickly for me but also patiently answered all my questions. I know he genuinely cared! Highly highly recommend working with Jeff at Lexus of Tucson on Speedway
Was a pleasure buying my first Lexus
I went to Lexus of Tucson to see the 2020 Lexus GX 460. When I get there was a pleasure to be at Lexus of Tucson on Speedway. Mark Weiss was a professional on telling me all the details of the Lexus. I has to mention my Spanish accents is very strong but he was very professional and was able to understand my huge accents. I really appreciate al the job ethics and respect he shows to me. Great service I will recommend going to this location and have a tour of the Lexus you would like to see. Thanks Mark
Best Customer Service in the Business
Fantastic customer service! Cleary their mission is to keep the customer happy. This was my 4th purchase from the Royal group, and it certainly won't be the last. I initially purchased a used Lexus, which ultimately was not the right car for me. I was able to seamlessly transition over to a different vehicle that is just perfect. Mark in sales, Nico in service and GM Ken are the best in their fields. Well done Royal!
Outstanding service!!
Simply outstanding service! Recently purchased my second Lexus as the first one had over 302,000 miles on it and still ran but needed some repairs. Lexus for life, baby! ;0)
Customer
Very pleased with the dealership and Camy Robinson, my salesperson. I've worked with her for 20 years. Shawn McKenzie in service is wonderful. Overall a great car buying experience. I've recommended them many times.
Outstanding Purchasing Experience
We found Lexus of Tucson on Speedway to be incredibly customer focused. My wife and I recently bought two new Certified Pre-Owned vehicles from this dealership over the course of the last few weeks and we found the buying process very pleasant; thanks in great part to our Sales Specialist Mark Weiss. He made sure that every one of our needs was met prior to and post purchase. We found that the pre-purchase relationship was low-pressure and hassle-free. It was made very clear from the beginning that they, as a dealer, were there to put the customer first and in the right car that met his/her needs. They ensured that we left the dealership completely satisfied- and we absolutely did. Thank you to Mark Weiss and the Speedway team!
Amazing!
From start to finish I was constantly kept in the loop of what was happening in the process with my trade-in and the paperwork for the new car. I started my search online when I was still stationed in Korea and was connected with Taylor Lawrence in Tucson. We had constant communication via e-mail until I came to Arizona and she put me in touch with Mark Weiss at the dealership. She even called me the morning of my appointment with Mark to check on me and answer a last minute question I had. Mark was nothing but gracious, polite, and was not pushy at all! He wasn’t just trying to sell me a car; he wanted to make sure it was what I wanted and nothing less. It was actually what I wanted and more, and he was able to get me a lower percentage than my bank of 20 years!!! Overall wonderful experience! And the Starbucks machine wasn’t too shabby either. �� If you’re looking for awesome people to work with for your next car, shop here!!!