Lexus of Tucson - On Speedway

Fantastic customer service! Cleary their mission is to keep the customer happy. This was my 4th purchase from the Royal group, and it certainly won't... be the last. I initially purchased a used Lexus, which ultimately was not the right car for me. I was able to seamlessly transition over to a different vehicle that is just perfect. Mark in sales, Nico in service and GM Ken are the best in their fields. Well done Royal!

Simply outstanding service! Recently purchased my second Lexus as the first one had over 302,000 miles on it and still ran but needed some repairs. Lexus... for life, baby! ;0)

I have purchased many cars in my life and several cars from other Lexus dealerships. The experience I had with Lexus of Tucson was, hands-down, the best.... I had the pleasure of working with Rick Lind. He was extremely knowledgeable and easy to work with. We started with him providing me an in-depth understanding of the vehicle in question and continued with a no-haggle and fair negotiation on its price. Given that I live in Phoenix, there was certainly a geographic obstacle to overcome. No problem. Rick arranged for first class accommodations to transport me to the dealership. From there, we were in and out within an hour and I was on my way back up to Phoenix. I can't express enough how impressed I was with the professionalism and accommodating spirit of all of their employees every step of the way. I have dealt with many dealerships as well as other Lexus dealerships, and none of them can touch Lexus of Tucson in terms of the VIP service they provide at every touch point. If you are considering purchasing a vehicle from them, you can have absolute confidence that you will get a fair deal and truly enjoy the buying process with these folks. Something that I could never say of any other dealership up to this point. Thank you Lexus of Tucson and Rick Lind for delivering on first class service from top to bottom!

Very pleased with the dealership and Camy Robinson, my salesperson. I've worked with her for 20 years. Shawn McKenzie in service is wonderful. Overall... a great car buying experience. I've recommended them many times.

We found Lexus of Tucson on Speedway to be incredibly customer focused. My wife and I recently bought two new Certified Pre-Owned vehicles from this dealership... over the course of the last few weeks and we found the buying process very pleasant; thanks in great part to our Sales Specialist Mark Weiss. He made sure that every one of our needs was met prior to and post purchase. We found that the pre-purchase relationship was low-pressure and hassle-free. It was made very clear from the beginning that they, as a dealer, were there to put the customer first and in the right car that met his/her needs. They ensured that we left the dealership completely satisfied- and we absolutely did. Thank you to Mark Weiss and the Speedway team!

From start to finish I was constantly kept in the loop of what was happening in the process with my trade-in and the paperwork for the new car. I started... my search online when I was still stationed in Korea and was connected with Taylor Lawrence in Tucson. We had constant communication via e-mail until I came to Arizona and she put me in touch with Mark Weiss at the dealership. She even called me the morning of my appointment with Mark to check on me and answer a last minute question I had. Mark was nothing but gracious, polite, and was not pushy at all! He wasn’t just trying to sell me a car; he wanted to make sure it was what I wanted and nothing less. It was actually what I wanted and more, and he was able to get me a lower percentage than my bank of 20 years!!! Overall wonderful experience! And the Starbucks machine wasn’t too shabby either. �� If you’re looking for awesome people to work with for your next car, shop here!!!

I purchased my first new Lexus RX350 at Lexus of Tucson on Speedway. The entire staff was patient and friendly. The sales person I worked with Mr. Christopher... Andrews. He is very friendly, patient, professional and knowledgeable. The entire process was most pleasant with respect, unlike any prior experience at a car dealership. I Highly recommend Christopher Andrews and the dealership of Lexus of Tucson on Speedway.

I've purchased 4 Lexus' over the last 18 years from Camy @ the Speedway Lexus of Tucson location, and it's been a pleasure every time. Great cars and... great sales process. Why go anywhere else? :-)

It was great working with Mark Weiss, Ken Demski, Dave Quick and Cameron Fernandez when getting my first Lexus: an IS 300 F Sport!!! I actually enjoyed... the process of this car purchase.

An amazing new car purchase experience! Very committed to getting you exactly what you need! No pressure whatsoever! Very professional & friendly! ... Christopher Andrews was exemplary! Thank you Lexus of Tucson; I would highly recommend your products, dealerships, & staff to anyone!!