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Hendrick Lexus Kansas City North

(1,145 reviews)
Visit Hendrick Lexus Kansas City North
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (855) 363-3951 (855) 363-3951
Used (877) 600-4825 (877) 600-4825
Service (866) 300-9430 (866) 300-9430

Reviews

(1,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Lexus Kansas City North from DealerRater.

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If you need service these folks are amazing!

If you need service these folks are amazing!! Kind and communicative and really easy to work with! I will always go to Hendrick for my repair and service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kathy Kroening, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Kansas City North!

Awesome dealership and Jeff Breaux salesman.

Awesome dealership and Jeff Breaux salesman. Thank you for all your help Jeff! Purchased new Lexus RX 350. Bypassed other dealerships to go to Hendrick North, Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Cbigham76, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

I recently purchased a vehicle with the help of Jeff

I recently purchased a vehicle with the help of Jeff Breaux at Hendrick Lexus and I couldn't be happier with the experience. From the moment I walked into the dealership, Jeff made me feel welcome, listened carefully to what I was looking for, and guided me through every step with professionalism and genuine care. Jeff was incredibly knowledgeable, patient, and never pushy—qualities that made the entire process smooth and stress-free. What really stood out was the level of honesty and transparency. I felt confident and informed throughout the entire process. Even after the sale, Jeff followed up to make sure everything was going well with the car. If you're in the market for a Lexus, I highly recommend asking for Jeff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Samuelhenson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North. If you have any further questions, please give us a call. We're always happy to help!

I recently purchased a vehicle with the help of Jeff

I recently purchased a vehicle with the help of Jeff Breaux at Hendrick Lexus and I couldn't be happier with the experience. From the moment I walked into the dealership, Jeff made me feel welcome, listened carefully to what I was looking for, and guided me through every step with professionalism and genuine care. Jeff was incredibly knowledgeable, patient, and never pushy—qualities that made the entire process smooth and stress-free. What really stood out was the level of honesty and transparency. I felt confident and informed throughout the entire process. Even after the sale, Jeff followed up to make sure everything was going well with the car. If you're in the market for a Lexus, I highly recommend asking for Jeff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Samuelahenson, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

We purchased a used car RX350 2021.

We purchased a used car RX350 2021. Had a very nice and professional experience buy the car from Jeff Breaux. My wife is enjoying her updated Lexus. this is the third vehicle we have brought from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Ldlesniak, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North. We can't wait to see you again, have a great day.

Overall good service.

Overall good service. They worked with me even though I had a lot of Neg equity. I would like more clarity on what standard options were on my vehicle. I was under the impression it had Navigation when in fact it did not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Brian Dallas, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Great service.

Great service. Very friendly and professional atmosphere when bringing my car in. Waiting room is great! I feel when I bring my car in that it will get the best attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ms Rose, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

I recommend this dealers service as they do a complete

I recommend this dealers service as they do a complete check of my lexus and let me know of any problems that need attention. They provide video of the inspection that is easy to understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Rich, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Michael was so helpful!

Michael was so helpful! Explained my service options including frequency & prices as well as payment options. Service was completed in less than 2 hours as promised. I so appreciated his patience as I made a decision! Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary Calvert, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

KIM TANNER WORKED VERY HARD TO MAKE ME HAPPY WITH THE CAR

KIM TANNER WORKED VERY HARD TO MAKE ME HAPPY WITH THE CAR I WAS LOOKING FOR AND TOOK THE TIME TO SHOW ME HOW TO WORK MY NEW CAR

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary Ann Robinson, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!