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Nalley Lexus, Roswell

4.3 out of 5 (4.3) 520 reviews

Dealer on Cars.com since November 2007

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 8:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.3 out of 5 4.3
520 lifetime reviews. Includes reviews of Nalley Lexus, Roswell from DealerRater.com
  • Great service and super helpful
    August 10, 2016

    The first great car buying experience I have had. I worked with Austin and Skip and they were awesome. To save me time Skip had another car moved fro...m the Smyrna Nalley dealership to the Roswell dealership and had it checked out for me. Then after buying the car Austin personally drove the car to my house the next day!!! People these guys are ALL customer service. Best experience ever!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Over & Beyond - Great Service
    April 6, 2018

    Nalley Lexus Roswell provides exceptional service. After weeks of trying to find the perfect car for our daughter, we found the car that offered ever...ything on our wish list. Our salesman, Curtis, was friendly and knowledgeable. The new trade-in needed servicing. Curtis and the Nalley Lexus Roswell staff kept us update on the progress every step of the way. Their goal was to make sure we were satisfied with our purchase and our daughter had a safe new ride.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 1.0 out of 5
    Bad Experience
    March 22, 2018

    This was my first experience purchasing a Lexus. I expected better. I should have listened to my instinct and walked away from the purchase. However, ...I continued and am still having issues. I would not recommend this dealership to anyone.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Nalley Lexus Roswell

    I apologize for your experience, that is not the experience we want anyone to have. I¿¿¿m not sure what deal this is on with the name used above. Plea...se call me Ross Stocklin GSM so we can go over what happened. Thanks


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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Nalley Lexus, Roswell from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $69.95

    Tire Rotation

    $32 and up*

    Wheel Balance

    $65 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 134 Offers on 13 Models

About Our Dealership

Dealer on Cars.com since November 2007

Nalley Lexus Roswell opened on February 1, 2000. Its foundation is built on customer service. Through our customers' feedback, we've won "Elite of Lexus" every year since we first opened our doors. The Elite of Lexus award is reserved for those dealers who excel at everything they do. From sales and service to the overall ownership experience, this store is truly in a class of its own.

We pride ourselves in being active throughout the local community. One of the opportunities we have to give back is through our cafe. Cafe Blends is a unique onsite cafe that provides employment opportunities for individuals on the autism spectrum.

"See Why Nalley Lexus Roswell is the BEST CHOICE!"

Top Reviewed Employees

Sales 678-795-8931

Master Sales Advisor-Member since 2005

Master Sales Advisor-Member since 2010

Master Sales Advisor-Member since 2010

Master Service Advisor-Member since 2006

Senior Service Advisor-Member since 2010

Certified Used Vehicle Sales Advisor - Member since 2005

Master Service Advisor-Member since 2009

Certified Service Advisor-Member since 2014

Senior Used Vehicle Sales Advisor-Member since 2013

Certified Sales Advisor-Member since 2013

Sales Advisor-Member since 2014

Sales Consultant (678)533-5578

Service Consultant

New and Pre-Owned Sales - 678-795-8916

Lexus Master Certified Sales Advisor

Nalley Lexus, Roswell
980 Mansell Rd Roswell, GA 30076
New (877) 289-8836
Used (877) 289-5705
Service (877) 289-8905
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