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Nalley Lexus, Roswell

(768 reviews)
Visit Nalley Lexus, Roswell
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (770) 285-8875 (770) 285-8875
Used (770) 285-8465 (770) 285-8465
Service (770) 264-1382 (770) 264-1382

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nalley Lexus, Roswell from DealerRater.

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Manny was such a pleasure to deal with.

Manny was such a pleasure to deal with. Five stars all the way. I will Be back again for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the moment I arrived at Nalley Lexus to the time I

From the moment I arrived at Nalley Lexus to the time I left my experience was first rate. My sales person, Manny Hiraldo was respectful and professional. He answered all my questions and any concerns I might have had. Manny continues to contact me to see how I am doing with my new Lexus RX350.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Manny was our sales person and was very professional and

Manny was our sales person and was very professional and helpful…I would highly recommend Manny and Lexus of Roswell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Working with Ben was so pleasant.

Working with Ben was so pleasant. No hard sell, but very knowledgeable. Trust this choice!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a wonderful experience my wife and I had.

What a wonderful experience my wife and I had. We can whole heartedly recommend Mr. Ben Otieno, sales and leasing consultant. Just the right mix of "personable" and "professional". There was also a feeling that the team at Nalley Lexus Roswell truly enjoy working with one another. This comes across in how they interacted with each other in our presence and also my casual observations of them interacting socially on the showroom floor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jimin is the absolute best sales rep I’ve ever worked

Jimin is the absolute best sales rep I’ve ever worked with. He and the overall crew made this the best experience for me. Thank you, Nalley team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After a few hiccups acquiring a very popular GX Lazurus

After a few hiccups acquiring a very popular GX Lazurus stepped in made sure I received the car I wanted. The Lexus team worked together to get me in the car and out the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ali Chaudhry, Sales Associate, was friendly and eager to

Ali Chaudhry, Sales Associate, was friendly and eager to assist us with any technical or mechanical questions that we had concerning the purchase of our Lexus ES 350. Purchasing the vehicle using a a personal check was very frustrating because it was not allowed according to the Dealership's policy which cost us additional money to finance part of the cost of the car; however, my wife is very happy with the performance, dependability and handling of her new car, which is an attribute of the Lexus name!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GREAT salesperson.

GREAT salesperson. He knew his stuff and never pressured us. He knew EVERYTHING about the car. I’ll use him again. His name is Jeremiah.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Been waiting for six months for this delivery.

Been waiting for six months for this delivery. Overall pleased. Would have we could have completed more documents online to minimize time at dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.