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KC Used Car Emporium

(250 reviews)
Visit KC Used Car Emporium
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(913) 800-5052 (913) 800-5052

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of KC Used Car Emporium from DealerRater.

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Not TRUTHFUL DONT SHOP HERE

I saw a car online and stopped to check it out. Not only was it not there, the car I was looking for had a salvage title. It stayed it was a clean title online. I wasted 2 hours driving out to look for a car that wasn’t even there. They get you there and try to sell you something else!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Terrible

Do not buy a car from here. Haven't had the car for 30 days yet and the engine has siezed up. When I called them to see what we could do they just told me to basically screw off and call an attorney and hung up. Never using them again and neither should you. Unreliable, untrustworthy, and a rotten company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not buy a car from here. Haven't had the car for 30...

Do not buy a car from here. Haven't had the car for 30 days yet and the engine has siezed up. When I called them to see what we could do they just told me to basically screw off and call an attorney and hung up. Never using them again and neither should you. Unreliable, untrustworthy, and a rotten company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Knowingly sold me a junk car and no refund/ recourse

I bought a car here with the belief that an oil leak had been repaired and 3 days after purchase discovered it hadn't. I had to take the car to them twice and they still couldn't fix it. Now the cars engine is blown despite 3 oil changes and perfect maintenance. There is evidence this was a flood car, as there is rust throughout hidden spots in the interior and lines of demarcation on seatbelts. A VIN check came back with a warning that the car was in fact registered to a county in Texas that was flooded by Hurricane Harvey in 2017. Flood damage would explain why the engine performed so badly and then ultimately failed. I bought the car for almost $6,000 and drove it for 4 months now I have no car and a $6,000 setback. The dealership ignored my letter asking for refund and lied when the district attorney attempted to mediate the dispute. They said it was my faulty use of the car and lack of maintenance claiming that I said I never changed the oil! They are deceptive and will take your

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyer beware!

Dishonest and deceptive. I believe knowingly sold me a flood car. I'm $6000 in the hole bc the junk they sold me doesnt run 4months after I bought it despite diligent maintenance and upkeep. They refuse to refund and lied to the DA about details leading up to the event. Crooks! Take your money elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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kc used car emporium

The salesman worked hard to get the deal done. The finance dept. got me a better deal than my own credit union could. Good hrs. and a good selection of cars. I would recommend them to my family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your Business

Earn Respect to Gain Respect

Someone needs to go buy a car here today so the owner can afford to hire a Decent,Nice, Respectable Secretary to Answer the phone or send the Hateful Guy that answers the phone to a Manners Course!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Terrible customer service

When I came to look at a car, the sellers did not seem the slightest interest in my concerns. They also were so unprofessional, one guy was eating while I was trying to look at the car. Then they falsely put the transmission as an automatic when it was a manual. Lastly, they list old cars on their website. Terrible terrible customer service. If I could give a zero I would.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Do not purchase a car from them.

I spend $4,000.00 in cash to buy my daughter a decent car for college. Now I am going to have to put in a new transmission. Everything is falling apart on the car. These people sell cars that they know are going to fall apart when you take it off the lot. They need to be put out of business so they do not take advantage of people. They were also mad because I did not finance and didn't give then an opportunity to make more money off of me. Save your money and go to a reputable place to buy a used car. I would not even send someone I didn't like there to these crooks!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

Great experience start to finish. Low pressure sales with friendly knowledgeable staff!!! Price was great & better than any comparable dealership I shopped around at. I highly recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.