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Honda of Ames

(1,999 reviews)
Visit Honda of Ames
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:00pm
Tuesday 8:00am–8:00pm 7:30am–5:00pm
Wednesday 8:00am–8:00pm 7:30am–5:00pm
Thursday 8:00am–8:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (515) 509-2864 (515) 509-2864
Used (515) 509-2865 (515) 509-2865
Service (515) 686-8849 (515) 686-8849

Reviews

(1,999 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Ames from DealerRater.

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Always get good service here and the service center hours

Always get good service here and the service center hours are convenient for us. No problems.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

Great service department.

Great service department. Clean and friendly. Super fast service. Appreciate updates upcoming service and repairs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

The service department is tops!

The service department is tops! Fast service for a good price. They keep my van on the road daily.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

I've been coming here for years.

I've been coming here for years. Always a good experience. Jeff does a great job. He makes sure I am informed about what is recommended without any sales pressure.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff here at Honda of Ames.

Appreciate the friendly staff and the coupons I received

Appreciate the friendly staff and the coupons I received in the mail to put towards my oil change and tire rotation

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kim, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

Best experience for car maintenance and repair The staff

Best experience for car maintenance and repair The staff at Honda of Ames is top notch and really listen to you and perform only repairs and maintenance the your vehicle needs or is due for....

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service Center.

Great service Center. That’s why I buy all my vehicles there.work is always done on time

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

They are good at being prompt and courteous.

They are good at being prompt and courteous. Recognize you; They Keep you aware if there are other services your car should have while you are there. I enjoy that the service man who greets you also is the one who checks you out and explains what was done succinctly .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Patty, for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

Helpful service staff.

Helpful service staff. Efficient. Like most dealerships it’s fees are higher than independent shops. The waiting lounge & tv area badly needs updating.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

Consumer response

The waiting and TV area and beverage options are all badly in need of updating. Nobody uses that supposed kid area, at least whenever I see it, it’s empty and neglected.

The dealership staff is always courteous, and prompt

The dealership staff is always courteous, and prompt with service or sales. Highly recommend them. The cars are excellent and reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!