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21 Century Auto Group

(4,600 reviews)
Visit 21 Century Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 9:00am–9:00pm
Tuesday 9:00am–9:00pm 9:00am–9:00pm
Wednesday 9:00am–9:00pm 9:00am–9:00pm
Thursday 9:00am–9:00pm 9:00am–9:00pm
Friday 9:00am–9:00pm 9:00am–9:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(877) 782-7148 (877) 782-7148

Reviews

(4,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 21 Century Auto Group from DealerRater.

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2013 MB C300

Eric was great to work with. He understood I had traveled 90 miles for a specific vehicle. When it was no longer available he worked diligently to find me something else to my liking. After "intense" negotiations we were able to settle on a price where everyone is walking away happy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

We just bought a used Mercedes from 21st Century Auto Group Car and the experience was great. Justice Hodges, our sales rep, make the difference. He was friendly, professional and helped us from the start, finding out what we were looking for, suggesting the best match for what we were looking for, and supporting us during the Pricing and closing process by keeping it transparent and simple. We recommend this dealer if you are looking for a luxury used car in good condition and for a competitive price. Again, great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great experience

Great Service, great buying Experience Really a few words to reflect how well the experience went. Great Service from Justice Hodges, everything was very clear from the very beginning, the transaction took a short time. I've bought a new ML350 and is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience buying used luxury car

I just bought a Mercedes C300 from 21st Century Auto Group and the experience was great. Justice Hodges, our sales rep, truly was a differenciating factor: he welcomed us at the entrance, found what we were looking for and suggested different options, helped us during the test drive, the pricing and the decision process with patience, profesionalism and friendly spirit. The buying process was straight forward: we said what we needed, Justice found out what they could do for us, we tested variuos options and we closed the deal with no rush and no surprises. Defenitely recommended if you are looking for a luxury used car and a straight-to-the-point process!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Customer Service

This is my first time buying a car . the team here at 21st helped me find a car of my choice at a great price . I didn't have any credit but they worked it out and got me a great deal with low monthly payments . I got BMW 3 series 2009 , great Deal . The guy whom helped me name was Justice Hodges , Please come visit him for all your car needs he is amazing !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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vehicle purchase/bmw

i just wanted to say that i had a great experience at century 21 justice was working very hard for me and was very polite and fought hard to get me in the car that i wanted .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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above and beyond

From the moment I walked in the experience was above and beyond. Oscar helped make the transition very fast and easy. When I went to finance I told them what payments I needed to be around and they were able to help and I was completely satisfied. My soon to be wife and I are very pleased to own a Nissan mainly for the comfort, safety, and reliability. All in all we will be sending more of our friends and family to 21 Century Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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E350!!!

Got sold an E class, Mercedes Benz. Overall I was happy in the end, still tried to get a car I wanted. Good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great deal

Salesman Oscar was honest and straight forward .Never expected that from a used car dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Most Help I could Dream Of

Thanks to the guys at 21 Century Auto for helping me out of a nightmare. Purchased a car a year ago that I received later was a very bad deal, not to mention want back in a truck. Went to 21 Century to look at a 2013 Jeep Wrangler I saw online. The salesman Justice Hodges, a great guy, was very understanding and tended to my every need, making it possible for me to get the Jeep I desired. Thank you Justice, as well as the manager Jeff and the Finance Dept. for taking the bad deal car off my hands and allowing me to leave in the Jeep I came for. I plan to bring my wife back very soon so she too can get out of the car she currently owns and into something she much more prefers. You guys are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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