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21 Century Auto Group

(4,541 reviews)
Visit 21 Century Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 9:00am–9:00pm
Tuesday 9:00am–9:00pm 9:00am–9:00pm
Wednesday 9:00am–9:00pm 9:00am–9:00pm
Thursday 9:00am–9:00pm 9:00am–9:00pm
Friday 9:00am–9:00pm 9:00am–9:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(877) 782-7148 (877) 782-7148

Reviews

(4,541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 21 Century Auto Group from DealerRater.

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Scam artists, plain and simple.

Scam artists, plain and simple. Bait-and-switch pros who lie through their teeth. Nothing but thieves in suits—don’t fall for their garbage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I had a wonderful experience!

I had a wonderful experience! The guys were patient, very friendly, and DEFINITELY worked with me. I appreciate them and will definitely be sending anyone in search of a hassle free car buying experience their way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This auto group is a rip off.

This auto group is a rip off. They lie and mislead you. I brought a vehicle from them. I couldn't drive the vehicle for eighty days, because of expired tags. Now that I drive this Hellcat it is a lemon 🍋. It shuts off after trying to launch it. It will not start back up. I had to call a tow truck. The vehicle was shipped from Canada. The warranty is voided on ALL vehicles that are imported into the U.S. It doesn't matter if you have five miles or more. The manufacturer will not warranty the vehicle. The salesman is nice until they get paid. The management will always ignore calls. They have no integrity or leadership . They let the receptionist divert your calls. I am looking over my paperwork again and I don't see my signature on some of these issues. Becareful especially if you are from out of state. Its a reason why they are not affiliated with the BBB.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Financed a Chevy Suburban and I’m seriously impressed!

Financed a Chevy Suburban and I’m seriously impressed! The car was exactly what they showed online. The whole process was smooth from start to finish. Financing was quick and easy, and the team was super friendly and helpful. Honestly, one of the best car-buying experiences I’ve had. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I traded in my old car and was looking for a good used

I traded in my old car and was looking for a good used car. I got a Dodge Challenger great car at a great price! They helped me with financing. The car was exactly as advertised, and I’m loving it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I finally have a car!

I finally have a car!!! They met all of my expectations and worked with my terrible credit score, so I didn’t have to break my budget on what I could put down that day. I was expecting a stressful experience and what I got was relief. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had no issues trading in my car and getting a new one

I had no issues trading in my car and getting a new one here at all! I drove off with a Chevrolet Camaro, and the whole process was easy. I also appreciated the finance manager’s help in getting me approved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Liked how fast and painless Angelina made the financing

Liked how fast and painless Angelina made the financing process. I didnt have to worry about a thing just enjoyed my time here. Thanks a lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ive been doing business with them for almost 4 years nd I

Ive been doing business with them for almost 4 years nd I have never had a bad experience!!! All the vehicles I have got from them are great. There was not a single problem even with the oldest ones. I recommend anyone that needs a great vehicle to come check them out you won't regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Angelina helped me get approved for a Mercedes c class!

Angelina helped me get approved for a Mercedes c class! The car was exactly what I wanted and the whole finance thing was very simple, even with my bad credit. I’ll definitly be back when I need another car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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