Reviews
Great buying experience (out of state buyer)
I cannot say enough great things about Craig and Landreth. I am from Texas and recently purchased one of my dream cars with help from Zach. Zach did an outstanding job of helping me through the entire process and giving me info about the car by sending me pictures, videos and even doing a video call with me so I could see the car in real-time. The dealership inspected the car before and made sure the car was in great shape before shipping it out to me. This was my first time buying a car sight unseen and Zach made the whole process reassuring and stress-free. I am very pleased with my new car and would give Zach, and Craig and Landreth a 6 star review if I could.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rondell was great to deal with. We found exactly what we...
Rondell was great to deal with. We found exactly what we were looking for and purchased the truck that day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great! quick response very accommodating, thanks again!...
Great! quick response very accommodating, thanks again! Also not pushy, very patient. To many people blame for poor credit not there fault or routine maintenance which still have to do even on brand new vehicle with warranty. That part not covered under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
their treasure
trying to find a second Summer car. never thought that the Prowler would be seen as such treasure when it comes to the price it still commands from dealers. thanks for answering my questions and opening my eyes! all the best and please keep me posted if things change.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Buying Experience!
What a great experience! Freddie Thrasher and Richard Span are a fantastic team and made my purchase an enjoyable one. They made me feel like part of their family and went above and beyond to make sure my Jeep was in tip top shape when i picked it up. I will certainly send any of my family/friends to them when they need to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott is patient and helpful. I shopped for a car for...
Scott is patient and helpful. I shopped for a car for weeks. He got me a great deal on a used Toyota. Everyone in the dealership was friendly and helpful, even when I brought my toddler. A great business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
happy customer
Bought several cars and trucks and Joey always is fair and the cars and trucks are great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly and Relaxed
I highly recommend Nate at the Hurstbourne location. He was friendly, patient, and listened to what I wanted in a vehicle. Also, Randy was great. He pulled numbers from his lenders to give me a ballpark estimate of what he could get me if I financed through them. I dealt with them almost daily for a week while I test drove different vehicles, and not once did I feel pressured or disrespected like so many of the larger dealerships. Ultimately, I ended up buying a car out-of-state that had more of the features I wanted, but I have told my family and coworkers about Craig and Landreth for when they are in the market for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steer clear
The further down the road I get from this purchase the more I despise this place, bought a very nice car from this place, a 2016 with only 4400 miles on it, I just found out they never even bothered to change the oil in it before putting it on the lot, not to mention the late fees and penalties I had to pay at the BMV because they sent the paperwork a month and a half late, that wasn't even correct when I got there, cost me over 300 more at the motor vehicles, and for all I know, it's the same oil as it originally came with, then when I contact the salesman, he's says "well, that's above my pay grade, and we're under new management so that's the way it goes," I love my car, its properly taken care of now, but they will never see my business again, and anyone who asks, I'll tell them to steer clear of them.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott was Great!!!
Scott was an amazing salesman who made it worth the 3 hour drive to buy our car! He had everything ready for us when we got there from having the car waiting to the paperwork. He made the whole process very painless unlike other car buying experiences. He was not pushy and was very knowledgeable about our car. I really appreciate him and everyone there. My husband I definitely recommend Scott McCrory for your next buying experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car