Harper Acura

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Harper Acura Hours

Sales

Monday

8:30 AM - 6:30 PM

Tuesday

8:30 AM - 6:30 PM

Wednesday

8:30 AM - 6:30 PM

Thursday

8:30 AM - 6:30 PM

Friday

8:30 AM - 6:30 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2019

We are proud to have the most knowledgeable and honest Acura staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Tom & Shannon Harper, the owners of the dealership, are involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response, shannonharper@harperdealerships.com

...



Service: Since 1981, we have taken pride in delivering a level of service corresponding with our world renowned assortment of Acura automobiles. Our sales and service associates take customers requests and considerations to heart, and thrive at

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
95 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 3, 2020

    My salesman Jeremy listened to what I wanted and let me know when a potential match became available. I had to wait for the car to get certified and detailed,... but I had time. The whole process was much less painful than I expected.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Susan, thank you so much for your positive comments about Harper Acura! Please let us know if there is anything else we can do for you; we are more... than happy to help!

  • 5.0 out of 5
    July 15, 2020

    Harper Acura is very customer oriented. I was treated well, courteously, and will buy from them again without hesitation.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Wendy, thank you so much for your positive comments about Harper Acura! If you ever need anything else from us, please feel free to give us a call ...or stop by. Have an awesome day!

  • 5.0 out of 5
    July 15, 2020

    Love the new RDX we purchased. All of the individuals that we worked with were informed and helpful. We were concerned about COVID-19 and negotiated our... deal mostly by phone. The only items that remained to complete the sale at the dealership was to agree on a value of our trade-in and complete the paperwork. The trade-in was agreed to quickly but the paperwork took too long, requiring us to sit in a small room at the dealership for over 4 hours . I have purchased many cars from Harpers In prior years and expect to purchase more in the future. They have proven to be a very reliable dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2020

    Daniel did a great job. I told him at the beginning I did NOT want to be contacted, I would call him. Sent me one thank you email and followed my wishes.... I would have walked otherwise. He has patiently answered, did not balk when I wanted to put my bike in the car. Great job!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nicholas, we're glad you had such a wonderful experience with Daniel! We hope to be of service to you again in the future. Best wishes, Harper Acura

  • 5.0 out of 5
    June 17, 2020

    The knowledge the dealership and the top shelf service was the best I've ever experienced. But what else would you expect it is the Harper family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edward, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

  • 5.0 out of 5
    June 4, 2020

    Harper Acura of Knoxville came to my rescue when another Acura dealer let me down during a new Acura buying experience. Their staff is friendly and helpful,... lead by a sincere general sales manager. Highly recommended.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Thomas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we ...are more than happy to help!

  • 5.0 out of 5
    June 3, 2020

    Exemplary service. Ed even brought the papers out to me at my job because I couldn?t get in to the dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kristin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a c...all or stop by. Have an awesome day!

  • 5.0 out of 5
    May 29, 2020

    Wife and I were shopping for a Certified ACURA RDX or MDX thru Cars.com. We found Harper Acura in Knoxville to have a great selection. We are located 100... miles away but took the trip. Upon arriving at Harper we were immediately greeted by Jeremy Tucker. As we had already pre shopped the site we had a narrow list of the vehicles we wanted to see. Jeremy was so accommodating to us and was patient. We found with his assistance what we wanted rather quickly. Jeremy was great with us in the buying process and was very helpful at answering our questions. Financing went smoothly. We never felt any pressure during the entire buying process. This is the first time we have ever purchased a vehicle out of our immediate area. We would and probably will shop one of the Harper Dealerships for future needs. We are both very pleased with our Acura and we are both very pleased with the buying experience with Harper Acura. As a side note it was a holiday and the dealership was extremely busy. At no time did we feel we were being rushed. I believe Harper Acura is a quality dealer because of the high quality friendly people they have working the customers needs.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Samuel, congratulations on your new vehicle! We're glad to hear Jeremy delivered such a great experience. If there's anything further we can do for yo...u, we are happy to help! Thank you so much again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    May 29, 2020

    A very pleasant experience. I didn't feel pressured into buying. The salesman ( Jeremy ) was very good to deal with. The whole process took about 2 hours.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.

  • 5.0 out of 5
    May 5, 2020

    We started on Website which was up to date with cars on the lot. Sales person was excellent and explained things in a detailed way. Overall experience... great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Glen, thank you for taking the time to leave a review for us at Harper Acura. We're happy we could meet your expectations! If you ever need anythin...g else from us, please feel free to give us a call or stop by. Have a great day!

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