Harper Acura

4.9
(1,053 reviews)
Visit Harper Acura
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:30pm 7:30am–5:00pm
Tuesday 8:30am–6:30pm 7:30am–5:00pm
Wednesday 8:30am–6:30pm 7:30am–5:00pm
Thursday 8:30am–6:30pm 7:30am–5:00pm
Friday 8:30am–6:30pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 state dealer award View 18 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (865) 338-5325 (865) 338-5325
Used (865) 338-5254 (865) 338-5254
Service (865) 338-5184 (865) 338-5184

Inventory

See all 165 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2019.
We are proud to have the most knowledgeable and honest Acura staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Shannon Harper the owner of the dealership is involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Acura automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at

Service center

Phone number (865) 338-5184

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 11 employees View less employees

Reviews

4.9
(1,053 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper Acura from DealerRater.

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5.0

Katie was absolutely fantastic in helping me make my

Katie was absolutely fantastic in helping me make my recent purchase. She made that entire process completely painless!

5.0

Katie was absolutely fantastic in helping me make my

Katie was absolutely fantastic in helping me make my recent purchase. She made that entire process completely painless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Katie was more than amazing and very professional!

Katie was more than amazing and very professional! We love the vehicle! Thank you Harper Acura and Katie!

5.0

Katie was more than amazing and very professional!

Katie was more than amazing and very professional! We love the vehicle! Thank you Harper Acura and Katie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Katie provided an amazing and professional service at Harper Acura! Enjoy your new vehicle, we appreciate the kind words.

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5.0

Fast, efficient, kind and a pleasure to deal with.

Fast, efficient, kind and a pleasure to deal with. See Steven in the Service department for your maintience on your Acura.

5.0

Fast, efficient, kind and a pleasure to deal with.

Fast, efficient, kind and a pleasure to deal with. See Steven in the Service department for your maintience on your Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Earl, we're glad to know your experience with Steven in our Service department at Harper Acura was efficient and pleasant. Thanks for the shout-out!

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5.0

The folks at Harper Acura are the best and always take

The folks at Harper Acura are the best and always take great care of me and my car. Doing so since 2017!

5.0

The folks at Harper Acura are the best and always take

The folks at Harper Acura are the best and always take great care of me and my car. Doing so since 2017!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Barry, we're so glad to know you've been satisfied with our service at Harper Acura since 2017! Thanks for your continued trust and support.

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5.0

I’m 250,000 miles into my MDX and these guys keep me

I’m 250,000 miles into my MDX and these guys keep me running! The service is always excellent, fairly priced, and never excessive. In fact, they have refused to do service that I asked about but they said was not necessary. They have always been correct. Richard, Steve, Henry, Courtney, and Jeff are my pit crew. I’ll never go anywhere else!

5.0

I’m 250,000 miles into my MDX and these guys keep me

I’m 250,000 miles into my MDX and these guys keep me running! The service is always excellent, fairly priced, and never excessive. In fact, they have refused to do service that I asked about but they said was not necessary. They have always been correct. Richard, Steve, Henry, Courtney, and Jeff are my pit crew. I’ll never go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that our team at Harper Acura has been able to keep your Acura MDX running smoothly! It's always a pleasure providing you with excellent and fair service. We'll be sure to pass along your kind words to Richard, Steve, Henry, Courtney, and Jeff - they will surely appreciate it. Here's looking forward to more miles ahead!

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5.0

Excellent customer service from Jim in Service Dept.

Excellent customer service from Jim in Service Dept. Efficient and kept me updated on progress of service. Always great service at Harper.

5.0

Excellent customer service from Jim in Service Dept.

Excellent customer service from Jim in Service Dept. Efficient and kept me updated on progress of service. Always great service at Harper.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lisa, we're so glad to know that Jim and our team at Harper Acura provided you with excellent service. Thanks for your kind words!

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5.0

Always have had great, efficient service with a smile.

Always have had great, efficient service with a smile. Service advisors always keep me updated on anything that is going on or that needs to be done.

5.0

Always have had great, efficient service with a smile.

Always have had great, efficient service with a smile. Service advisors always keep me updated on anything that is going on or that needs to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Kim, we're glad to know you've consistently had great experiences with our service advisors at Harper Acura. We appreciate your support and are here for any of your future needs!

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5.0

I’ve been a customer for many years.

I’ve been a customer for many years. This is by far the best dealership for experienced and superior service

5.0

I’ve been a customer for many years.

I’ve been a customer for many years. This is by far the best dealership for experienced and superior service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you've had a superior service experience at Harper Acura over the years. Your loyalty and support mean so much to us. Thank you for sharing your thoughts!

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5.0

Thank you Harper Acura for a stress free car buying

Thank you Harper Acura for a stress free car buying experience, your staff from my sales person , finance manager and manager were all very professional . I would highly recommend to anyone that needs a new or used vehicle, thanks again! Harry from Chattanooga.

5.0

Thank you Harper Acura for a stress free car buying

Thank you Harper Acura for a stress free car buying experience, your staff from my sales person , finance manager and manager were all very professional . I would highly recommend to anyone that needs a new or used vehicle, thanks again! Harry from Chattanooga.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Harry, we're so glad to know you had a stress-free car buying experience at Harper Acura. We appreciate your recommendation and look forward to serving any future vehicle needs!

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5.0

My Salesperson, Steve Rhea, demonstrated exceptional

My Salesperson, Steve Rhea, demonstrated exceptional patience and attention to detail through the purchasing process. First-Class Buying experience.

5.0

My Salesperson, Steve Rhea, demonstrated exceptional

My Salesperson, Steve Rhea, demonstrated exceptional patience and attention to detail through the purchasing process. First-Class Buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Steve provided you with a first-class buying experience at Harper Acura. Thank you for acknowledging his patience and attention to detail! Safe travels in your new purchase.

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