Harper Acura

My salesman Jeremy listened to what I wanted and let me know when a potential match became available. I had to wait for the car to get certified and detailed,... but I had time. The whole process was much less painful than I expected.

Harper Acura is very customer oriented. I was treated well, courteously, and will buy from them again without hesitation.

Love the new RDX we purchased. All of the individuals that we worked with were informed and helpful. We were concerned about COVID-19 and negotiated our... deal mostly by phone. The only items that remained to complete the sale at the dealership was to agree on a value of our trade-in and complete the paperwork. The trade-in was agreed to quickly but the paperwork took too long, requiring us to sit in a small room at the dealership for over 4 hours . I have purchased many cars from Harpers In prior years and expect to purchase more in the future. They have proven to be a very reliable dealership.

Daniel did a great job. I told him at the beginning I did NOT want to be contacted, I would call him. Sent me one thank you email and followed my wishes.... I would have walked otherwise. He has patiently answered, did not balk when I wanted to put my bike in the car. Great job!

The knowledge the dealership and the top shelf service was the best I've ever experienced. But what else would you expect it is the Harper family.

Harper Acura of Knoxville came to my rescue when another Acura dealer let me down during a new Acura buying experience. Their staff is friendly and helpful,... lead by a sincere general sales manager. Highly recommended.

Exemplary service. Ed even brought the papers out to me at my job because I couldn?t get in to the dealership.

Wife and I were shopping for a Certified ACURA RDX or MDX thru Cars.com. We found Harper Acura in Knoxville to have a great selection. We are located 100... miles away but took the trip. Upon arriving at Harper we were immediately greeted by Jeremy Tucker. As we had already pre shopped the site we had a narrow list of the vehicles we wanted to see. Jeremy was so accommodating to us and was patient. We found with his assistance what we wanted rather quickly. Jeremy was great with us in the buying process and was very helpful at answering our questions. Financing went smoothly. We never felt any pressure during the entire buying process. This is the first time we have ever purchased a vehicle out of our immediate area. We would and probably will shop one of the Harper Dealerships for future needs. We are both very pleased with our Acura and we are both very pleased with the buying experience with Harper Acura. As a side note it was a holiday and the dealership was extremely busy. At no time did we feel we were being rushed. I believe Harper Acura is a quality dealer because of the high quality friendly people they have working the customers needs.

A very pleasant experience. I didn't feel pressured into buying. The salesman ( Jeremy ) was very good to deal with. The whole process took about 2 hours.

We started on Website which was up to date with cars on the lot. Sales person was excellent and explained things in a detailed way. Overall experience... great!