Reviews
Took my Honda Pilot to Harper Acura because I was getting the run around at the Honda dealership. I am very pleased with my experience with Harper, from Anika at Infiniti to the gal who made my appt at Acura, to James my Service Advisor and everyone else who played a part in servicing my Pilot!
Took my Honda Pilot to Harper Acura because I was getting the run around at the Honda dealership. I am very pleased with my experience with Harper, from Anika at Infiniti to the gal who made my appt at Acura, to James my Service Advisor and everyone else who played a part in servicing my Pilot!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jen! We're happy to hear you had such a smooth and pleasant experience with our team, from Anika to James and everyone else who assisted you. Thank you for choosing Harper Acura, and we hope to see you again!
If you are looking for a car, go to Harper Acura and see Katie. She’s knowledgeable, smart, and an expert when it comes to Acura and Honda vehicles. 5 stars for Katie and Harper!!
If you are looking for a car, go to Harper Acura and see Katie. She’s knowledgeable, smart, and an expert when it comes to Acura and Honda vehicles. 5 stars for Katie and Harper!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryan, thank you for the glowing review of Katie and our team! We truly appreciate your business and welcome you to the Harper Acura family! Enjoy your new ride!
Harper Acura is always a pleasant experience, both in sales and service. They are friendly and attentive, answer any questions thoroughly, and very transparent in their dealings. The fact that they hand out the number of a direct line to the owner speaks volumes.
Harper Acura is always a pleasant experience, both in sales and service. They are friendly and attentive, answer any questions thoroughly, and very transparent in their dealings. The fact that they hand out the number of a direct line to the owner speaks volumes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear you feel taken care of by both our sales and service teams here at Harper Acura. Your feedback means the world to us! Thank you!
I bought a car from Harper Acura Knoxville and worked with Katie L. She was incredible to work with. I would recommend her to anyone looking for a car. She was professional, kind, willing to help, and wanted to answer all questions I had!
I bought a car from Harper Acura Knoxville and worked with Katie L. She was incredible to work with. I would recommend her to anyone looking for a car. She was professional, kind, willing to help, and wanted to answer all questions I had!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sarah, thank you for sharing your recommendation of Katie! We are delighted to have you as our customer at Harper Acura Knoxville. Congratulations on your new car!
nick was the best salesman i have ever had to deal with he made the car buying process as smooth as i have ever seen he even sent me a video of the car i wanted before i drove 4 hours to get it to make sure its everything i wanted i would 110% recommend harper acura for you’re next car purchase and i would 200% recommend nick to be you’re salesman.
nick was the best salesman i have ever had to deal with he made the car buying process as smooth as i have ever seen he even sent me a video of the car i wanted before i drove 4 hours to get it to make sure its everything i wanted i would 110% recommend harper acura for you’re next car purchase and i would 200% recommend nick to be you’re salesman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi George! It means so much to hear you would recommend Harper Acura and our team. We will pass along your kudos to Nick. Thanks so much!
Steven sought to understand the problem I was having with my MDX. My issues were effectively resolved, I was provided with a comprehensive report that identified areas that may need future attention. I was very pleased with the service.
Steven sought to understand the problem I was having with my MDX. My issues were effectively resolved, I was provided with a comprehensive report that identified areas that may need future attention. I was very pleased with the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a seamless and thorough service experience with Steven and our team! Thank you for choosing Harper Acura and for sharing your feedback. Have a great day!
The service was very pleasant . The interaction with the service department and the customers was impressive.
The service was very pleasant . The interaction with the service department and the customers was impressive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about our Service Team! We appreciate your business and hope to see you again at Harper Acura.
Bought the car! Sales rep Katie could not have been better. Her communication was superb, kept us updated every step.
Bought the car! Sales rep Katie could not have been better. Her communication was superb, kept us updated every step.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim, we are thrilled to hear you had such a fantastic experience with Katie and the team. Enjoy your new ride! Thank you for choosing Harper Acura.
Cliff Williams at Harper Acura in West Knoxville was extraordinary for providing advise and clarity on long term issues with my Acura. Many Thanks to him and his Manager! Don
Cliff Williams at Harper Acura in West Knoxville was extraordinary for providing advise and clarity on long term issues with my Acura. Many Thanks to him and his Manager! Don
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Don, thank you for sharing your review of Cliff and the team! We’re thrilled to hear they earned your five stars. See you next time at Harper Acura!
Steven is great to work with. Having car issues is never fun, but he makes the process as painless as possible. Truly great service!
Steven is great to work with. Having car issues is never fun, but he makes the process as painless as possible. Truly great service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melissa, we're glad Steven made the process smooth and easy. Your feedback means a lot to us at Harper Acura. We’re here for you anytime! Safe travels!