My honda odyssey was towed in for repairs because it would no longer crank. It was determined that I needed new battery cables but it was also suggested... that I replace my power steering pump because it was going bad. I took their word even though I had no problems with power steering. Two weeks later, my van was making a funny noise. I had very little power steering fluid left. I took it back in and they said it was because the hose before the pump was bad. I questioned if that was what was wrong in the first place and they denied it. I had paid over $700 for the new pump. They charged me over $200 for the new hose. I paid almost a $1000 for repairs I didnt need. Within days, I had a call from someone in bookkeeping about this issue. I didnt call and complain. Someone must've told her about the situation. She said she would tell someone in management and I might get a call back. That was the first of August 2018. I'm still waiting Mcconnnell. I will never take the word of a mechanic again about an issue I have not experienced. I also will never buy another Honda.
Recently I purchased a new Honda CR-V from Dennis Long. He was very knowledgeable and helpful to me In order for me to choose the right car. I am very... pleased with my selection. I would recommend him to any family member or friend.
My husband and I were very satisfied with our salesman, Thomas. He was very knowledgeable about the SUV that we purchased and patient while informing us... about all the different features of the vehicle. Thomas has been very helpful to us after the purchase of our 2017 Pilot, and for that reason we will recommend him to our family and friends. Thanks Thomas!!!
Ms. Connie Isbell was very nice and helpful to me. She worked me through the process of getting my car and her welcoming nature made me rest assured that... I was the right place. I love my car
I went to McConnell Honda in Montgomery, Al. interested in purchasing a CRV. Upon entering the dealership a very nice young man named Dennis Long came... immediately to assist me. What an awesome experience of purchasing an automobile. Dennis was extremely knowledgeable of all questions I asked and showed me several CRV's and helped me to select just the one I needed and wanted. He spent the entire time with me allowing me all the time I needed. I chose a touring CRV that had to be ordered, He told me it would take 3 weeks but it arrived in 2 weeks and Dennis Long kept me totally informed of the order and it came perfectly. I so appreciate this great experience and I am sure it would not have been this great without Dennis Long. I will recommend McConnell Honda and especially Dennis Long. When I need to purchase another automobile it will be a Honda and I will request Dennis Long to be my salesman. He helped me with all the purchasing, financing, and even showed me all of the dealership service department, and introduced me to others in the dealership. Thank You Dennis for an awesome experience.
This is my 2nd time shopping with Okia & once again she was very helpful in my decision making & I finally got the car that I wanted.
The salesperson that helped us was Mr Richard King. Mr King was extremely helpful and patient. My wife wanted a new vehicle and had several questions,... and during the purchase process we never felt rushed. Mr King took us around the dealership to show us different models until we were 100% satisfied with our selection.
My wife and I purchased a 2018 Honda Accord Sport from Aundrenetta Rush at McConnell Honda. She was professional and knowledgeable about the products and... services. She went above and beyond to make sure that our buying purchase was enjoyable. I highly recommend Aundrenetta Rush for your next vehicle purchase.
I have purchased two Honda Accords from McConnell Honda. My salesman Dennis Long is outstanding. He made us feel comfortable and the whole buying process... smooth. From the greeters to the whole service department to the McConnell Honda dealership I give u 5 Golden Stars! I would highly recommend if looking for a new or used car stop by a see Dennis Long I promise u won't be disappointed ¿
Recently purchased a brand new 2017 Honda Pilot. Dennis Long made the experience one to remember. He was friendly, willing to answer any question, and... went out of his way to ensure I am happy with my purchase.