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Be aware. Financial service offered me a wear and tear and by the end of the lease told me that is was only for while using the car, and not for the end... of the lease. Totally changed the offer and dishonored their word as I did not renew the lease with them. Do not sign any documents with out a lawyer review.
Excellent customer service, fast turn around and strong focus on customer satisfaction. Daniel makes the customer feels he/she is the only customer he... is working with although is clear he is a busy guy. Highly recommended.
Great customer service from Daniel Davila in car maintenance and looking forward to purchase another car. Facility was comfortable service was done in... Good timing. Thank you
I returned to have my BMW serviced after having been notified that the required part had arrived. William Acevedo, my service advisor, remained professional,... courteous, and Informative. He even made sure that my messy car was vacuumed and washed. It’s been a pleasure doing business with him. He is an example of a great employee. His actions demonstrate that South Motors BMW’s service area is reputable, something rare in South Florida. Keep up the good work, William!!!
Danny Davila was excellent as usual . He has been my service advisor for both of my M3, my M1 and now the M2 ..over 16 years of flawless commitment to... first class treatment from Danny. Wouldn't want to go anywhere else. Hope they don't make him service manager , we need him where he can fully exercise his talents.Thanks again for your help.
William, my service advisor, is very professional. He kept me informed, stressing that my automobile needed a part which would be ordered. He assured... me that I would be notified as soon as the part was available so that I could schedule service, and that, in the meantime, I could drive the car as usual.
This was not my first encounters with south motors repair center. The atmosphere during your short wait is relaxing. My service Rep Horacio is very knowledgeable... about my vehicle which made me comfortable. Prices are fair. Thxs again South Motors. Patricia
Danny, despite his tough job to be the bearer of bad news goes above and beyond to ease our pain. With a smile, he greets us, with his expérience, he advises... us, with his compassion and understanding, he supports us and with his confidence in his mechanical team, he reassures us that the best of care was given to our car. Thank you Danny for your help.
Mario Carvajal is an outstanding Service Advisor.He's very knowledgeable and answered all my questions. I'll definitely recommend him if u need a professional... service agent
Mario did an amazing job taking care of me during my appointment at South Motors BMW. He even assisted me with additional information about something I... wanted to buy from the "Parts Department". I would recommend Mario as your consultant.