Reviews
Not the worst dealership I’ve been in… But definitely far
Not the worst dealership I’ve been in… But definitely far from the best. Very far….. If you’re interested in a sales process from 1995 that takes multiple hours even when you walk in knowing the exact vehicle you want (including the stock number) and don’t even negotiate price this is the place for you. Who has time to waste 3 hours in a single financial transaction? This transaction was cash…. So you can’t even blame the finance decision. Everything from the warranty info on a laminated sheet that was previously photocopied 800 times to the old “let me talk to the manager” trick was seriously outdated. I suppose if you are 65 and up and looking to join the rest of the retirees in corvettes club you may love it but for 90% of the buying population we expect better…… it’s 2025
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Robert. I understand your concerns about the length and style of the sales process, especially when you already knew the vehicle you wanted. At Gregg Young Chevrolet, we aim to make the buying experience efficient and in line with what today’s customers expect. Please feel free to contact me directly so we can discuss this further. Your satisfaction is important to us. Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Very helpful, efficient and timely, everyone was
Very helpful, efficient and timely, everyone was professional, not pushy like other dealers and explained everything in detail
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jessica, thank you for your wonderful review! I'm thrilled to hear that you found our team at Gregg Young Chevrolet to be helpful, efficient, and professional. We strive to provide a no-pressure environment and ensure our customers are well-informed. We appreciate your feedback and hope to see you again soon! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
I had a great experience purchasing from Erick.
I had a great experience purchasing from Erick. Everyone was super easy to work with and the pricing was reasonable. Loving my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Mistie! I'm thrilled to hear that you had a great experience purchasing your new car from Erick and found our team easy to work with. I appreciate your feedback on our pricing as well. Enjoy your new vehicle, and we look forward to seeing you again at Gregg Young Chevrolet! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Top of the line experience and great conversation 100% of
Top of the line experience and great conversation 100% of the time! I was well informed about the whole process and greeted at the door with respect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Christopher! I am happy to hear you had a top-of-the-line experience with us at Gregg Young Chevrolet. It's great to know that our team kept you informed and greeted you with respect throughout the process. We look forward to seeing you again soon. Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
The agent and service was good.
The agent and service was good. The only issue I had was the recommendation of cabin and air filter both for 140.00. That seemed excessive to me and I purchased on Amazon for 33.00 and installed in less than 10 minutes.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Kel. I'm glad to hear that you had a good experience with our agent and service at Gregg Young Chevrolet. I understand your concern regarding the recommendation for the cabin and air filter. We always strive to provide transparent pricing and value for our services. If you have any further questions or want to discuss this matter in detail, please feel free to contact us. We appreciate your input! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
In and out in an hour.
In and out in an hour. Oil, tire rotation and 30,000 mile check. Staff was courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Scott! I'm glad to hear that your service experience at Gregg Young Chevrolet was efficient and that our staff provided courteous service. We appreciate your trust in us for your oil change, tire rotation, and 30,000-mile check. We look forward to seeing you again for your next service! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Trevor Snyder was fantastic to work with.
Trevor Snyder was fantastic to work with. Felt very comfortable with him. Customer centered. No high pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, David! We're delighted to hear that you had a fantastic experience working with Trevor at Gregg Young Chevrolet. Our goal is to create a comfortable, customer-centered environment without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
I take my vehicle there to get it serviced.
I take my vehicle there to get it serviced. They are always polite and professional and are very transparent with that they are doing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Brian, for your wonderful review! I'm thrilled to hear that you found our team at Gregg Young Chevrolet to be polite, professional, and transparent during your vehicle service. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Do not buy a Used vehicle here.
Do not buy a Used vehicle here. They do not inspect their CPO cars/trucks.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback, DJ. I understand your concerns regarding the inspection process for our Certified Pre-Owned vehicles at Gregg Young Chevrolet. We strive to maintain high standards and appreciate you bringing this to our attention. If you would like to discuss your experience further, please feel free to reach out to me directly. Your input is invaluable in helping us improve. Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Great service as always!
Great service as always! My service advisor was great! Truck was ready when promised. Very pleased!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Mike! We're thrilled to hear that you received great service at Gregg Young Chevrolet and that your truck was ready when promised. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com